Role Description The SVP, Enterprise Architecture & Strategy will lead our future-state technology vision. This role sits at the intersection of business strategy and technical execution, ensuring every technology investment directly drives growth, scalability, and enterprise value. As a key member of the technology leadership team, this role will own the design of our business, data, and technology ecosystems, transforming technical debt into long-term digital advantage. This is a high-impact role for a leader who can connect vision to execution, challenge the status quo, and build the architectural foundation for Everway’s next phase of growth. Key Responsibilities - Set the Technology North Star: Translate 3–5 year business goals into a clear, outcome-driven architecture roadmap - Lead Enterprise Architecture: Own end-to-end architecture across systems, driving standardization, scalability, and reduced complexity - Drive M&A Integration: Lead technical due diligence and ensure seamless integration of acquired businesses - Modernize Core Systems: Reduce technical debt and lead cloud/data platform evolution (e.g., Databricks, lakehouse architecture) - Enable Data & AI Strategy: Partner with Data teams to support “data as a product” and AI/ML readiness - Embed Governance & Security: Establish scalable architecture governance and embed security-by-design principles - Influence at Executive Level: Partner across Finance, Product, and Operations; translate complex architecture into clear business value - Build & Lead Architecture Capability: Develop high-performing architecture teams and guide enterprise-wide innovation Qualifications - 5+ years in senior technology leadership, including enterprise architecture or large-scale transformation roles - Proven experience defining and delivering enterprise-wide architecture strategy aligned to business outcomes - Experience with Salesforce ecosystem (CRM/CX) and enterprise data/AI platforms - Strong expertise in data platforms and cloud ecosystems (e.g., Databricks, lakehouse architecture) - Experience leading M&A technical due diligence and integration - Demonstrated ability to manage technical debt, modernization, and large-scale system transformation - Strong financial acumen, including building business cases based on TCO and ROI - Experience influencing and partnering with C-suite and board-level stakeholders Requirements - Background in AI/ML strategy enablement and emerging technologies - Experience establishing architecture governance frameworks and review boards - Proven ability to lead and mentor senior architects Benefits - Competitive salary with bonus opportunities - Flexible work schedules - Comprehensive health and wellness benefits - Flexible time off plans - Career growth through development programs - Collaborative, innovative culture where your ideas matter

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: The Market Intelligence Manager independently leads the design, execution, and delivery of high-impact market intelligence projects that inform Crowe’s enterprise strategy and growth priorities under the guidance of Market Intelligence leadership. This role manages research projects from scoping through presentation, serving as the primary point of contact for project stakeholders and ensuring insights are translated into clear, actionable recommendations. The Manager brings strong analytical capability, subject-matter fluency, strategic thinking, and storytelling skills to uncover market signals, evaluate risks and opportunities, and inform decision-making. Duties & Responsibilities: Project Leadership & Execution: • Lead end-to-end market intelligence projects, including scoping, methodology selection, research execution, synthesis, and presentation of insights leveraging existing market research frameworks and project methodologies. • Manage multiple concurrent engagements with autonomy, ensuring predictable, high-quality deliverables. • Develop structured research approaches that incorporate primary, secondary, AI-enabled, and qualitative methods as appropriate. • Ensure clarity of objectives, timelines, milestones, and expectations with cross-functional partners. Insight Development & Strategic Communication: • Conduct advanced thematic, buyer, market, and competitive analyses to identify emerging trends, risks, and growth opportunities. • Translate complex findings into concise, compelling narratives tailored for senior audiences. • Develop preliminary implications and recommendations for further tailoring by Market Intelligence leadership that support strategic planning and decision-making. • Strengthen insight storytelling standards and contribute to the refinement of templates, frameworks, and communication formats. Stakeholder Engagement & Thought Partnership: • Serve as a trusted thought partner to business stakeholders for assigned projects, refining research questions and aligning objectives with strategic needs. • Build and sustain strong relationships with partners, industry leaders, and cross-functional teams for assigned projects. Note that senior stakeholder engagement is supported by MI leadership. • Represent Market Intelligence in collaboration forums and support stakeholder understanding of market dynamics. • Engage external research partners and leverage subscription-based resources to deepen insights. Market, Buyer & Competitive Coverage: • Maintain ongoing coverage of assigned industry sectors, thematic areas, or buyer domains, delivering timely POVs and intelligence updates. • Track competitive shifts, including offerings, investments, M&A, talent changes, and positioning movements. • Conduct deep-dive analyses (e.g., PESTLE, competitive assessments, buyer intelligence) to support enterprise initiatives. • Identify the most relevant signals within complex information landscapes and distill them into actionable insights. Innovation, Process & Capability Development: • Pilot new tools, methods, and content formats to improve insight depth, efficiency, and stakeholder engagement. • Leverage AI-enabled research methods and emerging intelligence platforms. • Contribute to continuous improvement efforts by enhancing repeatable processes, research workflows, and team standards. • Share knowledge and best practices to strengthen overall team capability. Leadership Through Influence: • Provide guidance, feedback, and informal coaching to Senior Associates and peers to elevate analysis and communication quality. • Model strong critical thinking, curiosity, professionalism, and delivery excellence. • Support development of a high-performance culture grounded in insight rigor, collaboration, and accountability. #LI-SAW #LI-Remote Minimum Qualifications: • Bachelor’s degree in Marketing, Business, Market Research, Analytics, Humanities, Data/Computer Science, Economics, or a related field required. • 5+ years of experience in market intelligence, insights, research, strategy, or competitive intelligence required. • Proficiency in Microsoft Word, Excel, and PowerPoint required; experience with WatchMyCompetitor is a plus. • Proven ability to independently manage complex research projects and deliver actionable insights. • Strong analytical, synthesis, and storytelling capabilities. • Excellent communication and stakeholder engagement skills. • Demonstrated ability to manage multiple priorities with strong attention to detail. • Effective collaboration skills in matrixed environments. • Remote role, less than 5% travel for team meetings and/or conferences. Preferred Qualifications: • Experience in professional services, public accounting, consulting, or other B2B environments. • Expertise in buyer insights, competitive intelligence, or thematic research. • Familiarity with AI-enabled research tools and modern intelligence platforms. • Experience with basic visualization and narrative design using tools such as Tableau or Power BI. • Demonstrated ability to influence without authority and support strategic conversations. We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. The application deadline for this role is 06/30/2026. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $88,500.00 - $181,000.00 per year. Our Benefits: Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable. If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: The Market Intelligence Manager independently leads the design, execution, and delivery of high-impact market intelligence projects that inform Crowe’s enterprise strategy and growth priorities under the guidance of Market Intelligence leadership. This role manages research projects from scoping through presentation, serving as the primary point of contact for project stakeholders and ensuring insights are translated into clear, actionable recommendations. The Manager brings strong analytical capability, subject-matter fluency, strategic thinking, and storytelling skills to uncover market signals, evaluate risks and opportunities, and inform decision-making. Duties & Responsibilities: Project Leadership & Execution: • Lead end-to-end market intelligence projects, including scoping, methodology selection, research execution, synthesis, and presentation of insights leveraging existing market research frameworks and project methodologies. • Manage multiple concurrent engagements with autonomy, ensuring predictable, high-quality deliverables. • Develop structured research approaches that incorporate primary, secondary, AI-enabled, and qualitative methods as appropriate. • Ensure clarity of objectives, timelines, milestones, and expectations with cross-functional partners. Insight Development & Strategic Communication: • Conduct advanced thematic, buyer, market, and competitive analyses to identify emerging trends, risks, and growth opportunities. • Translate complex findings into concise, compelling narratives tailored for senior audiences. • Develop preliminary implications and recommendations for further tailoring by Market Intelligence leadership that support strategic planning and decision-making. • Strengthen insight storytelling standards and contribute to the refinement of templates, frameworks, and communication formats. Stakeholder Engagement & Thought Partnership: • Serve as a trusted thought partner to business stakeholders for assigned projects, refining research questions and aligning objectives with strategic needs. • Build and sustain strong relationships with partners, industry leaders, and cross-functional teams for assigned projects. Note that senior stakeholder engagement is supported by MI leadership. • Represent Market Intelligence in collaboration forums and support stakeholder understanding of market dynamics. • Engage external research partners and leverage subscription-based resources to deepen insights. Market, Buyer & Competitive Coverage: • Maintain ongoing coverage of assigned industry sectors, thematic areas, or buyer domains, delivering timely POVs and intelligence updates. • Track competitive shifts, including offerings, investments, M&A, talent changes, and positioning movements. • Conduct deep-dive analyses (e.g., PESTLE, competitive assessments, buyer intelligence) to support enterprise initiatives. • Identify the most relevant signals within complex information landscapes and distill them into actionable insights. Innovation, Process & Capability Development: • Pilot new tools, methods, and content formats to improve insight depth, efficiency, and stakeholder engagement. • Leverage AI-enabled research methods and emerging intelligence platforms. • Contribute to continuous improvement efforts by enhancing repeatable processes, research workflows, and team standards. • Share knowledge and best practices to strengthen overall team capability. Leadership Through Influence: • Provide guidance, feedback, and informal coaching to Senior Associates and peers to elevate analysis and communication quality. • Model strong critical thinking, curiosity, professionalism, and delivery excellence. • Support development of a high-performance culture grounded in insight rigor, collaboration, and accountability. #LI-SAW #LI-Remote Minimum Qualifications: • Bachelor’s degree in Marketing, Business, Market Research, Analytics, Humanities, Data/Computer Science, Economics, or a related field required. • 5+ years of experience in market intelligence, insights, research, strategy, or competitive intelligence required. • Proficiency in Microsoft Word, Excel, and PowerPoint required; experience with WatchMyCompetitor is a plus. • Proven ability to independently manage complex research projects and deliver actionable insights. • Strong analytical, synthesis, and storytelling capabilities. • Excellent communication and stakeholder engagement skills. • Demonstrated ability to manage multiple priorities with strong attention to detail. • Effective collaboration skills in matrixed environments. • Remote role, less than 5% travel for team meetings and/or conferences. Preferred Qualifications: • Experience in professional services, public accounting, consulting, or other B2B environments. • Expertise in buyer insights, competitive intelligence, or thematic research. • Familiarity with AI-enabled research tools and modern intelligence platforms. • Experience with basic visualization and narrative design using tools such as Tableau or Power BI. • Demonstrated ability to influence without authority and support strategic conversations. We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. The application deadline for this role is 06/30/2026. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $88,500.00 - $181,000.00 per year. Our Benefits: Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable. If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation

Role Description At Agent IQ, we believe that the future of banking isn't just digital—it’s personal. We are building the world’s leading AI-powered relationship banking platform, helping banks and credit unions transform cold digital interactions into lasting human connections. Our solution is Built for Growth, Scaled by AI, and Driven by Relationships. As our Director of Product & Market Strategy, you will be the primary voice defining our market-winning narrative. You will sit at the intersection of product innovation and market demand, using deep research to steer our trajectory. Your mission is to articulate how our unique blend of Intelligent Engagement, Institutional Intelligence, and Agentic AI Automation provides the essential infrastructure for financial institutions to thrive in a digital-centric world. Responsibilities - Market Synthesis & Research: Conduct rigorous primary and secondary research to stay ahead of the "Relationship Banking" curve. Identify how macro-trends in Agentic AI and digital transformation impact our Tier-1, Tier-2 and Tier-3 bank and credit union clients. - Strategic Positioning & Messaging: Own the "Relationship-First" narrative. You will define the frameworks that differentiate Agent IQ from generic chatbots, focusing on our ability to augment—not replace—the personal banker. - Competitive Intelligence (CI): Build and maintain the definitive playbook on the Fintech landscape. You will identify competitor gaps in Institutional Intelligence and ensure our sales team is equipped to win high-stakes enterprise deals. - GTM Orchestration: Lead the strategic launch of new features. You will define the "market-back" requirements for MVPs and translate technical capabilities into outcome-oriented value propositions for C-suite buyers (CDOs, CMOs, and Heads of Retail). - Voice of the Customer (VoC): Systematize feedback from the field. You will lead "strategic discovery" sessions with key financial stakeholders to validate our roadmap and uncover new growth levers. - Economic Value Modeling: Create the ROI frameworks that prove how AI-powered engagement drives measurable growth, retention, and capital efficiency for our customers. Qualifications - 8–12 years in Product Strategy, Market Research, or Product Marketing specifically within the Banking Tech or Credit Union sectors. - A deep understanding of AI’s evolution from "simple automation" to "intelligent augmentation." You can articulate the value of AI in a way that builds trust in highly regulated environments today. - A master storyteller who can take complex infrastructure—like secure, authenticated communication—and turn it into a compelling "human-centered" narrative. - Expert-level skills in qualitative and quantitative research. You are comfortable navigating the nuances of financial regulations (SOC 2, KYC, AML) and using them as a competitive moat. - Proven ability to build holistic business cases and ROI models for high-growth, venture-backed SaaS companies. - Familiarity with the unique challenges of the U.S. banking and credit union landscape is highly preferred. - Bachelor’s degree in Finance, Marketing, or a related field; MBA or CFA is a significant plus. Requirements - 8–12 years in Product Strategy, Market Research, or Product Marketing specifically within the Banking Tech or Credit Union sectors. - A deep understanding of AI’s evolution from "simple automation" to "intelligent augmentation." - A master storyteller who can take complex infrastructure and turn it into a compelling narrative. - Expert-level skills in qualitative and quantitative research. - Proven ability to build holistic business cases and ROI models. - Familiarity with the unique challenges of the U.S. banking and credit union landscape. - Bachelor’s degree in Finance, Marketing, or a related field; MBA or CFA is a significant plus. Benefits - Help financial institutions transition from "transactional" to "relational" using state-of-the-art AI. - Work directly with leadership in a well-funded SaaS company that is defining the "Relationship Banking" category. - Be at the forefront of the Agentic AI revolution in one of the most stable and significant sectors of the global economy.