Revelations is committed to providing equal employment opportunity to all employees and applicants. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law. This policy applies to all aspects of employment, including recruitment, hiring, compensation, promotion, training, discipline, and termination.
Training Manager
Location
United States
Posted
79 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Training Manager
Revelations Counseling & Consulting LLC
Role Description The Training Manager will identify and monitor training needs in the organization, and design, plan, and implement training programs, policies, and procedures to fulfill those needs. - Oversees the daily activities of training associates and consultants. - Conducts performance evaluations that are timely and constructive. Duties/Responsibilities - Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry. - Ensures that training materials and programs are current, accurate, and effective. - Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry. - Identifies problems and opportunities such as operational changes or industry developments that training could improve. - Conducts or facilitates required and recommended training sessions. - Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs. - Ensures that training milestones and goals are met while adhering to approved training budget. - Prepares and implements training budget. - Performs other related duties as assigned. Qualifications - Excellent verbal and written communication skills with strong graphic design ability. - Thorough understanding of training processes. - Ability to moderate large groups. - Extremely organized and detail-oriented. - Proficient with Microsoft Office Suite or related software. Requirements - Bachelors degree in Communications or related experience required. - At least two years of experience in training with one year of supervisory experience required. - U.S. Citizenship. - Must be able to receive favorable Interim and adjudicated final Department of Defense (DoD) background investigation. - 3+ years’ experience in a contact center customer service environment. Preferred - Knowledge of medical terminology. - TRICARE experience. Working Conditions - Prolonged periods sitting at a desk and working on a computer.
Related Guides
Related Categories
Related Job Pages
More Learning and Development Jobs
Training Specialist
Incognito Software SystemsIncognito helps global service providers accelerate and innovate their broadband services with automated OSS solutions.
• Partner with Product owners, managers from early-stage release kick-off discussions and stay ahead of feature evolution. • Identify skill and capability gaps and build a proactive technology learning roadmap for customer-facing teams (Professional Services, Support, Technical Sales). • Translate complex technical product features into engaging, easy-to-understand educational content, including product demos, FAQs • Develop technical training materials, including e-learning modules, manuals, slide decks, and virtual training sessions • Plan and execute timely internal technology training to ensure readiness of customer-facing teams before every product version launch. • Organize "train-the-trainer" sessions with subject matter experts to scale technical knowledge • Facilitate regular internal training workshops (remote) to maintain high technical proficiency • Update customer facing training documents with new product features and functionality • Monitor and evaluate training program effectiveness, utilizing metrics and employee feedback to make continuous improvements • Maintain accurate records of training participation and completion rates • Produce video training modules for Incognito products using historical training deliveries
• As part of the Learning & Development team, the Learning Consultant will be the lead architect and program manager for the organization’s Leadership and People Management development portfolio. • Responsible for the strategic design, vendor management, and operational excellence of programs that build a robust pipeline of "Manager of Managers" and Executive-ready talent. • Focuses on consulting with business leaders, managing high-value external partnerships, and ensuring the scalability and impact of leadership interventions across the enterprise. • Define the end-to-end learning journey for manager & leadership tiers, ensuring alignment with the business goals. • Manage the full lifecycle of manager & leadership programs—from initial needs analysis and program architecture to deployment and post-program evaluation. • Act as the primary L&D consultant to the Director, HR COE and Business HRBPs to identify leadership gaps. • Interface with senior business leaders to align program outcomes with business-critical KPIs (e.g., succession readiness, attrition reduction, and leadership NPS). • Identify and manage relationships with global/local executive education partners, coaching firms, and digital content providers. • Implement evaluation models (e.g., Level 3 & 4) to measure behavioral change and business impact.
Learning and Development Business Partner, CeMAP Qualified
Mojo MortgagesMojo Mortgages is an online-based mortgage broker that is free for its users. As an employer, the company has a history of looking for responsible and digitally fluent self-starter
• You will own the Mojo DNA induction, delivering tailored, high-impact sessions for both Core and Certified employees. • You’ll also oversee the Certification Checklist, ensuring all regulatory and compliance activities are completed, logged, and reviewed in preparation for oversight by the G&D Manager. • You will define how AI impacts roles across the business, facilitating training with Subject Matter Experts to foster a culture where employees use LLMs effectively. • You’ll own our learning platforms - Sana - creating structured growth journeys and ensuring all materials remain current on our intranet (Our Mojo). • You are the vital bridge between Mojo and our growth partners, driving excellence across our entire advisory community.
TBC If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.



