• New customer acquisition: identifying and approaching prospective customers within the defined market segment • Building and maintaining relationships at all levels • Managing the entire sales cycle – from lead qualification and presentations to negotiations and closing • Analyzing customer needs and developing appropriate solution proposals • Preparing and delivering product presentations, demos and pitches tailored to customer needs • Building and maintaining the sales pipeline and forecasting, and using the CRM system (HubSpot) to manage and track leads and opportunities • Close collaboration with internal teams (Marketing, Customer Success, Product Management, Solution Consulting) to ensure a successful sales process • Participating in customer events, industry events and trade shows

• New customer acquisition: identifying and approaching potential customers in the defined market segment • Building and maintaining relationships at all levels • Managing the entire sales cycle – from lead qualification through presentations and negotiations to closing • Analyzing customer needs and developing a tailored solution proposal • Preparing and delivering product presentations, demos, and pitches tailored to customer needs • Building and maintaining the sales pipeline and forecasting, and using the CRM system (HubSpot) to manage and track leads and opportunities • Close collaboration with internal teams (Marketing, Customer Success, Product Management, Solution Consulting) to ensure a successful sales process • Participation in customer events, conferences, and trade shows

• Conduct telephone prospecting to identify new business opportunities • Develop high-quality sales presentations and creative proposals • Plan and execute sales and mailing campaigns • Independently run social media campaigns to generate leads and strengthen the brand • Organize appointments, meetings, travel and events • Actively support the sales team by handling customer inquiries • Prepare and follow up on proposals and quotes.

• Develop, generate and administer MRO Sales and MRO customer relationships • Prospect for potential new clients and develop into increased business • Identify and develop the company’s unique selling propositions and differentiators • Recommend campaigns that will lead to an increase in sales • Ensure social media presence using platforms such as LinkedIn • Build relationships with various Associations for new business contacts • Attend industry function events such as Trade Shows and Conferences and report feedback • Plan approaches and pitches through Proposal development • Participate in price-to-win solutions and/or services • Negotiate with clients towards a positive conclusion • Monitor Tender websites for RFI/RFQ/RFP opportunities • Develop/write MRO Quotations & Proposals • Develop/write MRO Agreements and ensure successful execution • Be the key point of contact representing the Sales Department • Liaise with the MRO Sales Director for approvals, budgets, compliance, and invoicing processes • Work with technical staff and other peers to address customer requirements • Arrange and participate in internal and external client debriefs • Follow-up after delivery to maintain relationships and re-engagement for future projects • Ensure CRM applications are kept up to date and accurate