• Lead the governance, oversight, and integrity of trading and market activities across global exchange, broker, and capital markets operations • Shape the evolution of global digital asset market structure and capital markets infrastructure • Provide clear oversight, escalation, and subject matter leadership across trading and market integrity globally • Ensure regulatory alignment while enabling business growth and expansion • Ensure the capital markets compliance program remains risk-based, scalable, and defensible across all jurisdictions • Collaborate with Regional Compliance Officers, Legal, product and engineering teams, and operational stakeholders

Position Title: Employment Status: Trust Officer – Northeast Region Full Time – 38 hours Internal Class Title: Trust Officer Job Classification: S 22 Department: Planned Giving and Trust Services Wage Class: Exempt Accountable to: Director of PGTS Date Written: December 2025 Position Summary: This position reports directly to the Director of Planned Giving and Trust Services (PGTS) and assists with responsibilities in the PGTS Department. The Trust Officer serves by building quality relationships with donors and potential donors, communicating to them the organization’s vision and mission so they can participate in funding its evangelistic goals. This will mean representing and effectively communicating planned gifts and trust services for the ministry at events, meetings, and with individual donors. It is crucial that this position supports the mission and values of It Is Written by exemplifying the values and beliefs of the Seventh-day Adventist Church in all interactions. Authority & Accountability: As delegated by and accountable to the Director of Planned Giving and Trust Services in accordance with It Is Written’s policies and objectives. Essential Position Functions: - Perform Trust Officer responsibilities in the Northeast Region for It Is Written. This region is defined as: Virginia, West Virginia, Maryland, District of Columbia, Delaware, Pennsylvania, New Jersey, New York, Connecticut, Massachusetts, Rhode Island, Vermont, New Hampshire, and Maine. This region is subject to change by the Director of PGTS from time to time. - Field representative at functions and with individual donors: - Search for opportunities to communicate with people about the vision and mission of It Is Written to help facilitate donors’ goals of funding evangelistic initiatives. - Represent the Ministry and/or speak at seminars, major donor events, conferences, convocations, and Partnership events as assigned. - Be willing and able to travel as needed to meet donors face-to-face in their space. Plan travel to maximize travel budget by seeing as many donors as possible in a geographic territory on the same trip. - Assist donors with planned gifts, including but not limited to cash, non-cash gifts, gift annuities, life insurance gifts, wills, charitable trusts, and revocable trust plans. - Remain continuously in contact with donors with a healthy balance of phone and written communications and face-to-face visits. - Maintain ongoing relationships with donors so as to always have an influence in the donor’s life for when and if they want to make current and future gifts. - Interview donors at every opportunity to learn about their spiritual and financial situation and assist them as needed with their giving goals. - Explain and assist donors with the planned giving program and processes: - Explain planned giving to prospective donors and share educational materials. - Assist donors in organizing their estate plan, so the donor may present it to their choice of independent legal counsel. - Present gift plan illustrations and proposals to donors, including options that are designed to suit their values, priorities, and goals, and help them complete the planning process to establish their estate plan. - Obtain information to complete the Environmental Questionnaire and Site Inspection Checklist for each parcel of real property to be part of the estate plan. - Forward information and documents to the PGTS office as needed for files and fiduciary responsibilities. - Work with office staff to follow through on the administrative recording and filing of the gift and/or estate plan. Provide instructions to the office staff as needed to make sure all details are properly handled. - Administrative expectations: - Initiate phone, email, hard-copy correspondence, and other contacts with donors on a consistent and regular basis. - Plan to make, on average, 35 face-to-face visits per month. - Participate in setting realistic territory goals, develop a territory communication plan, develop a plan to immerse donors in the ministry of It Is Written, and set up a schedule designed to fulfill the required levels of donor visits. - Maintain updated donor records and files, making sure that all donor data is properly entered into the database. - Complete reports that are required by the PGTS department or It Is Written. - Participate in regularly scheduled phone/video meetings and share recent progress and activities along with upcoming plans. - Fulfill other responsibilities and duties as assigned. - Performance Factors: - Be a spiritual and personable leader who understands the importance of developing relationships as a vital spiritual ministry: - A mature Christian who is in agreement with all 28 fundamental Bible teachings of the Seventh-day Adventist Church and who maintains a close, growing relationship with Jesus Christ as personal Savior. - Able to discern the spiritual condition of donors and understand how to encourage them to a greater understanding of the spiritual dimension of estate stewardship. - Is a “people person” – one who loves people and learning what makes them happy. A personable, good conversationalist with a variety of interests and the ability to relate well with a wide range of people types. - Understand and communicate the mission and initiatives of It Is Written. - Be an ethical and professional leader who is willing to be certified and accredited in gift planning and trust services: - Obtain formal training in planned giving concepts and instruments with a commitment to continuing education in the field as required by the employer. - Is goal and task-oriented – one who is able to meet deadlines and goals, maintains a high level of self-discipline, is a self-starter in making donor visit appointments and following through, and excels in managing time on the road and in the office. Position Specifications: Qualifications, Scope, and Complexity of Duties: Education: A high school diploma, or equivalent, is required. A bachelor’s degree is preferred. Certifications: North American Division Trust Services Certification is required. If not already certified, must obtain certification within two (2) years of initial employment. Thereafter, annual continuing education is required to maintain certification. Experience: Planned giving and trust service experience is preferred. A minimum of seven (7) years of professional work experience is required. Membership and Mission: Embrace the mission and values of It Is Written and be a member in good standing of the Seventh-day Adventist Church. Skills, scope, and complexity of duties: - - Exhibit excellent written and verbal communication skills. - Ability to exercise direction, independent judgment, make decisions, and assume responsibility. - Exhibit excellent organizational skills and follow through on tasks and goals. - Display a positive attitude, show concern for people, demonstrate presence, self-confidence, common sense, and good listening ability. - Demonstrate servant leadership and exemplify a collaborative, decisive, motivating, and engaging communication style. - Possess extreme tact and discretion, attention to detail, and a commitment to excellence. - Commitment to pursue training on a regular basis to stay updated with the most recent trends and best practices in the industry. - Able to exhibit Christ-like behavior in daily tasks, collaborative projects, and under stress. Interpersonal Relationships: - - At It Is Written: - - - President - Manager/Treasurer - Director of Planned Giving and Trust Services - Office Staff - AMM Support Staff Outside of It Is Written: - - It Is Written donors, customers, and guests - Trust Officers and professional contacts of other SDA entities Working Conditions: - General working conditions of an office - Occasional moderate to high stress levels due to meeting critical deadlines - Physical requirements: requires standing, walking, time at a desk, reaching, climbing, and lifting (maximum of 50 lbs.) - Travel flexibility and travel hazards. Specific Requirements: - Salaried, 38 regular hours per week - Will require variable hours and weekend work - No special safety gear required. - Business casual attire required. Location United States (Remote) Department Planned Giving & Trust Services Employment Type Regular Full Time Minimum Experience Experienced

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. About the role: HighLevel is an all-in-one sales and marketing platform serving over 60,000 customers across 140 countries. We help marketing agencies, entrepreneurs, and small businesses capture leads, nurture customer relationships, and close deals. As we scale, we need a Sr. Privacy Program Specialist to run and continuously improve our privacy compliance operations. You will take ownership of our existing privacy program: managing data subject rights requests, conducting privacy assessments, coordinating DPA reviews, overseeing our consent management platform, and keeping tracking technologies in check. When new privacy regulations emerge, you'll assess what HighLevel needs to do and work with the legal team to make it happen. The right candidate is operationally minded, detail-oriented, and always looking for ways to make processes more efficient. You should be comfortable managing multiple workstreams, coordinating across teams, and building systems that scale without constant oversight. What You’ll Be Doing: Privacy Program Operations - Own the day-to-day operation of HighLevel's privacy program, ensuring compliance processes run smoothly and efficiently - Manage and optimize our consent management platform, ensuring it accurately reflects HighLevel's data practices and regulatory requirements - Build and maintain privacy program documentation, including records of processing activities, data inventories, and compliance evidence - Monitor for new privacy regulations and assess their impact on HighLevel, working with legal counsel to determine necessary changes - Track regulatory deadlines, certification renewals, and compliance milestones Data Subject Rights Requests - Own the end-to-end data subject rights request (DSR) process, from intake through fulfillment and response - Build and refine DSR workflows to improve response times, reduce manual effort, and ensure consistent handling - Coordinate with engineering and product teams to fulfill complex requests requiring technical data retrieval - Maintain DSR metrics and reporting to demonstrate compliance and identify process improvements Privacy Assessments - Own the operational workflow for Data Protection Impact Assessments (DPIAs) and Privacy Impact Assessments (PIAs), creating and managing the end-to-end process from intake through completion. - Develop and maintain assessment templates, intake processes, and taking systems that enable assessments to scale without bottlenecks. - Work with product and engineering teams to gather necessary information and document privacy considerations - Track assessment findings and ensure remediation items are addressed DPA Management & Vendor Privacy - Coordinate DPA reviews with commercial counsel, managing the intake, tracking, and completion of data processing agreements - Maintain DPA templates and clause libraries, flagging deviations for legal review - Support vendor privacy assessments, ensuring third parties meet HighLevel's data protection requirements - Track DPA obligations and renewal dates Marketing & Tracking Compliance - Own the operational process for managing tracking technologies, pixels, and cookies deployed across HighLevel properties, building workflows that give the legal team visibility without creating bottlenecks for marketing - Work with the marketing team to establish a process for identifying and flagging new tracking technologies as they’re added to the consent management platform - Ensure tracking implementations align with consent requirements and privacy disclosures - Coordinate cookie banner updates and consent preference changes with relevant teams - Monitor for unauthorized tracking deployments and coordinate remediation - Continuously improve tracking compliance processes, identifying opportunities for automation and clear handoffs between teams What You’ll Bring: - Bachelor's degree - 5 years of experience in privacy program operations, with hands-on responsibility for DSRs, privacy assessments, or DPA management - Experience with consent management platforms (OneTrust, TrustArc, Transcend, or similar) - Understanding of GDPR, CCPA/CPRA, and other major privacy regulations, sufficient to operationalize legal requirements - Familiarity with tracking technologies, cookies, and tag management from a compliance perspective - Strong project management skills and attention to detail with the ability to manage multiple concurrent workstreams - Hands-on experience using AI tools to build automations or streamline compliance workflows and scale operations - Strong written communication skills for documentation, reporting, and cross-functional coordination Preferred Qualifications: - CIPP/US, CIPP/E, or CIPM certification - Experience at a SaaS, marketing technology, or B2B platform company - Familiarity with HIPAA privacy requirements - Experience building or improving privacy program automation - Exposure to privacy engineering concepts or technical privacy implementations - Experience at a public company or company preparing for IPO What We’re Looking For (The Intangibles): - Process optimizer. You see a manual workflow and immediately start thinking about how to automate it. You measure success by how much time you've saved, not by how many tasks you've completed. - Reliable operator. DSRs have deadlines. Assessments have to get done before launch. You deliver consistently, on time, without needing to be chased. People trust that if it's on your plate, it's handled. - Regulatory translator. You can read a new privacy law and figure out what it means operationally. You understand compliance well enough to build the first draft of the response plan. - Detail-oriented without losing the forest. You catch the errors in a data inventory, but you also know which errors matter and which ones don't. You prioritize based on risk, not just completeness. - Cross-functional navigator. You'll work with marketing, engineering, product, and commercial legal constantly. You build relationships quickly, communicate clearly, and get what you need without creating friction. - Self-sufficient. You don't need hand-holding. When you encounter something new, you research it, figure out the answer, and move forward. You escalate to legal when you should, but you handle everything you can on your own. - Curious about privacy. You stay current on privacy developments because you're genuinely interested, not just because it's your job. You bring new ideas for improving the program. - AI Fluent. You don't just know about AI tools, you actively experiment with them and find ways to incorporate them into your daily work. When faced with a repetitive task, your first instinct is to see if AI can handle it or make it faster. You embrace new AI capabilities rather than being skeptical, and you're always looking for the next tool that could streamline privacy operations Success Metrics: - DSRs are fulfilled within regulatory deadlines with consistent, documented processes - DPIAs and PIAs are completed before product launches, with findings addressed and tracked - DPA review coordination is efficient, with commercial counsel receiving well-organized intake and timely follow-up - Consent management platform accurately reflects HighLevel's data practices and is updated promptly when practices change - Marketing team has clear visibility into tracking compliance requirements, with unauthorized deployments identified and remediated quickly - Privacy program processes become measurably more efficient over time, with reduced manual effort and faster turnaround - New privacy regulations are assessed promptly, with clear operational plans developed before deadlines - Privacy documentation and records are audit-ready at all times This role is ideal for a privacy professional who gets satisfaction from running efficient compliance operations and wants to own a program rather than just execute tasks. The salary range for this position is $109000 - $137500 annually. Equal Employment Opportunity Information The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. #LI-Remote #LI-TA1

• Responsible for providing regulatory strategic support for global regulatory activities for innovative biologics • Serve as regulatory CMC representative on development and marketed product teams • Manage interactions with Health Authorities for assigned project(s) • Coordinate preparation and review technical reports and CMC sections of global submissions • Ensure compliance with regulatory requirements and strategies • Maintain knowledge of global competitive landscape and regulatory environment