• Develop and enhance internal platform services written in C#/.NET • Implement small to medium features and bug fixes following established patterns and standards • Write maintainable, testable code and participate in code reviews • Learn and apply best practices around error handling, logging, and reliability • Contribute to Azure DevOps YAML pipelines used to build, test, and deploy platform services • Support release workflows that promote changes across Dev, UAT, and Production environments • Help maintain pipeline templates, variables, and deployment standards • Assist with troubleshooting build and deployment issues and documenting fixes • Gain hands-on exposure to infrastructure deployments using Infrastructure as Code • Support environment consistency and configuration across Azure environments • Learn how application and infrastructure pipelines work together in production delivery

• Design and implement the infrastructure that applications will run on. • Select the appropriate hardware and software components, configure the networking and storage resources and create security policies. • Ensure all new software functions smoothly across various programs and platforms, including mobile systems. • Automate the testing, deployment and configuration management processes. • Maintain the underlying infrastructure including hardware, software and storage resources to ensure the infrastructure’s reliability, scalability and security. • Maintain the overall health and stability of the applications that run on their organization's platform. • Meet with managers and representatives of Government to discuss software issues and brainstorm methods of solving existing problems. • Write original code and update existing code, ensuring that all code meets program requirements. • Perform intensive testing of all new and existing programs to ensure they are free of errors and function as intended. • Update and debug existing systems to ensure a smooth user experience and a uniform look across a variety of platforms. • Keep up to date on the newest technological innovations in the field and be ready to apply relevant innovations to our software systems.

Senior Platform Engineer - Remote Job Profile Summary The Senior Platform Engineer will play a key role in engineering middleware platforms and automations. This role focuses on architecting solutions, mentoring junior engineers, and collaborating across teams to automate deployments. In addition, the Senior Platform Engineer is responsible for creating required automation using latest DevOps tools & services to reduce manual tasks and speed to market. They should be able to write SOPs to document processes and procedures following the required standards and industry best practices. Skills: - Requires strong problem solving and analytical skills - Requires excellent communication skills and ability to write and discuss clear procedures regarding technical issues - Requires excellent interpersonal skills and the ability to interface with all levels of personnel. - Excellent customer service - Ability to work independently and as a team - Work closely with development teams to containerize legacy applications and optimize performance on Kubernetes. Job Description Key Responsibilities: - Design and implement highly available, resilient, and cost effective platforms and middleware solutions. - Drive automation initiatives using Infrastructure as Code (IaC) and DevOps practices to improve efficiency and reduce manual operations. - Build, maintain, and optimize CI/CD pipelines supporting containerized applications. - Engineer and support container platforms such as RedHat OpenShift (OCP) and other Kubernetes platforms (EKS/AKS/ECS) in enterprise environments. - Implement and manage service mesh technologies (e.g., Istio) to enhance traffic management, observability, and microservices security. - Establish monitoring, logging, and alerting standards to ensure platform reliability, performance, and SLA compliance. - Serve as a subject matter expert (SME) for Middleware platforms, advising teams on architecture, best practices, and operational excellence. - Partner with security and compliance teams to embed governance, security controls, and DevSecOps practices into platform designs. - Lead troubleshooting efforts and act as an escalation point for complex Level III and Level IV production issues. - Install, configure, and maintain middleware platforms, Kubernetes clusters, applications, and supporting infrastructure. - Mentor and guide junior engineers, promoting best practices and supporting technical growth across the team. - Document architecture, operational procedures, and standard operating processes following industry standards. - Participate in and lead technical discussions, contributing to architectural decisions and cross functional collaboration. - Evaluate emerging technologies and recommend improvements that enhance platform performance, security, and scalability. Education & Experience Education: Bachelor s degree required or 12 years of relevant experience in lieu of degree Work Experience: - 10-15+ years of related IT work experience. - Hands on experience in engineering and implementation of RedHat OpenShift (OCP) or similar Kubernetes / Container platforms like ECS/EKS. - Hands on experience in automating CI / CD pipelines for RedHat OpenShift (OCP) or related Kubernetes / Container platforms. - Hands-on working knowledge with Docker/Podman Git, Jenkins, other CI/CD tools. - Hand-on experience implementing, configure, and maintenance Istio Service Mesh or another service mesh for traffic management, observability, and security of microservices. - Experience with DevSecOps concepts/working tools is needed. - Proven working experience with Infrastructure as Code (IaC) tools, specifically Terraform, for provisioning and managing cloud resources. - Hand-on experience in Cloud platforms like AWS (Preferred) or Azure. - Experience with IBM Event Streams or IBM App Connect Enterprise (MQ) is highly preferred - Working knowledge for AWS Foundational Services like ECS, EC2, IAM, VPCs, DNS, Networking, Security Groups, Load Balancers, etc. - Experience with any industry leading Scripting languages such as Shell scripting/Python/Groovy/PowerShell is needed. - Any experience or knowledge with IBM CloudPak products is a plus. - Core Middleware experience in handling IBM WebSphere products / Application Server / Webservers is a plus. - Working knowledge on distributed operating systems like Linux / Windows / AIX. - Knowledge of Load balancers, DNS resolutions, basic Network issues troubleshooting related to Middleware technologies is needed.

The Senior IT Cloud Engineer plays a critical role in shaping Mayo Clinic’s multi-cloud strategy by designing and building the foundational control plane that governs and orchestrates cloud services across the enterprise. This position requires deep technical expertise in cloud architecture and automation, combined with strong leadership skills to guide engineering teams and influence best practices. You will be responsible for creating scalable, secure, and resilient control plane solutions from the ground up—enabling identity management, policy enforcement, orchestration, and automation across AWS, Azure, and GCP. The role also involves building components of an Integrated Developer Platform (IDP) to deliver a seamless developer experience, implementing Infrastructure-as-Code for consistency, and embedding compliance through policy-as-code. This is an opportunity to lead innovation in cloud governance and automation, mentor technical talent, and ensure Mayo Clinic’s cloud ecosystem meets the highest standards of reliability, security, and operational excellence. Key Responsibilities - Control Plane Architecture: Design and implement cloud control plane solutions, including orchestration frameworks, governance layers, and automation pipelines. - Integrated Developer Platform (IDP): Build components that enable developer self-service, automated workflows, and streamlined experiences. - Infrastructure-as-Code: Develop and maintain Terraform modules and automation workflows for consistent, secure deployments. - Automation & APIs: Create APIs and automation tools for resource management and governance. - Security & Compliance: Embed policy-as-code, enforce guardrails, and maintain RBAC compliance. - Monitoring & Observability: Integrate cloud-native services with centralized logging and alerting platforms. - Leadership: Mentor engineers, provide technical direction, and foster a culture of collaboration and continuous improvement. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.