• Create and execute sales and service activity plans • Manage member life-cycle tasks, including scheduling and eventually leading calls • Own all account management conversations with secondary account stakeholders • Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales • Manage and respond to inbound requests from members • Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech • Complete scheduled and ad hoc data queries of our CRM • Ensure the CRM contains accurate account details and contact information • Actively seek to increase product knowledge

• Execute territory strategies to win new enterprise business • Lead the full sales cycle from prospecting to negotiation and closure • Build trusted relationships with C-level executives • Partner cross-functionally with various teams • Develop and maintain a high-quality pipeline

• Secure opportunities through inbound leads, cold calling and other prospecting methods to generate new business • Initiate a sales process by building relationships, qualifying potential customers, and scheduling appointments utilizing effective time and task management abilities • Overcome objections and problem‑solving techniques by utilizing effective communication skills • Manage new business contracts through telephone contact and webinar meetings; client visits and tradeshow attendance also required • Pre‑demonstration diligence, demonstration of software, proposal creation and continued follow‑up leading to successful closing of new business contracts • Establish trusted customer relationships to ensure successful client outcomes • Contribute information for sales strategies by identifying customer needs and requirements to be filled, monitoring competitive products and companies, and analyzing and relaying customer feedback • Consistent updating of the sales management database on a daily/weekly basis • Responsible for forecasting, market analysis and win/loss reports as required • Other duties as assigned

• Manage all sales activities within existing and new enterprise companies within the Commercial Print, Publication, Mailing and Super Wide Format space. • Liaison with other Graphic Communications sales teams to drive cross selling activities. • Execute Graphic Communications sales, marketing and support strategies/models to achieve goals through the immediate and extended Graphic Communications team. • Maintain a thorough knowledge of the product, industry and competitive posture of the company. • Gain expertise in assigned vertical markets and the unique application of solutions in that environment. • Provide timely and accurate territory reporting and forecasting to Graphic Communications management utilizing CRM. • Attend all assigned trade shows, open houses, and other Graphic Communications events.