Info-Tech Research Group logo
Info-Tech Research Group

We help leaders achieve what they want most: measurable results.

Account Executive – Member Services

Location

Canada

Posted

73 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Account Executive – Member Services

Info-Tech Research Group

• Create and execute sales and service activity plans • Manage member life-cycle tasks, including scheduling and eventually leading calls • Own all account management conversations with secondary account stakeholders • Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales • Manage and respond to inbound requests from members • Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech • Complete scheduled and ad hoc data queries of our CRM • Ensure the CRM contains accurate account details and contact information • Actively seek to increase product knowledge

Job Requirements

  • University degree
  • 3+ years of Account Management experience
  • Proven track record of success
  • Experience working in the IT Research and Advisory market
  • Experience working as part of a team an asset

Benefits

  • Equal opportunity employer committed to diversity and inclusion

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