• Your primary goal will be to boost patient recruitment for our clients' clinical trials through tailored site optimization services. • Provide personalized coaching and strategic guidance, adapting your approach to each site's unique needs and location. • Conduct in-person visits at sites or in the wider community. • Offer telephone-based coaching to motivate sites, explore new recruitment strategies, address challenges. • Assist sites in identifying patient pathways and distributing materials around their facilities. • Build strong relationships, keep sites motivated, and ensure ongoing engagement with recruitment efforts. • Identify protocol challenges and opportunities, promote effective use of recruitment and retention tools, and share best practices.

• Oversee a portfolio of Agile Services projects, including supporting partner implementations, software upgrades, consulting, and premium production services for customers • Establish policies to ensure consistently high service performance and evaluate customer feedback to develop quality improvement processes • Lead, mentor, and manage a team of Service Delivery Managers • Foster a collaborative and high-performance team environment through coaching, training and transparent feedback • Conduct regular performance reviews and provide professional development opportunities • Effectively balance people management responsibilities with individual contributors • Coordinate with partners and stakeholders to support implementations and software upgrades • Manage consulting and premium production services for customers • Ensure SLAs and KPIs as defined in relevant contracts are met or exceeded • Implement best practices and innovative solutions to enhance service delivery • Build and maintain strong relationships with customers, partners, and internal stakeholders • Communicate effectively with senior management and other departments to align goals and objectives • Represent the Agile Services team in meetings and strategic planning sessions • Monitor and report on key performance indicators (KPIs) and service metrics • Ensure compliance with industry standards and regulatory requirements • Manage budgets, resources, and timelines effectively

• Lead the design and build of R2’s enterprise control framework across key business and operational processes • Assess existing workflows and identify control gaps, failure points, manual dependencies, and areas of elevated operational risk • Map end-to-end processes and translate them into clear, scalable control points and operating procedures • Design preventive, detective, and monitoring controls that are practical, auditable, and aligned with business realities • Develop and formalize SOPs, control documentation, ownership structures, escalation paths, and remediation processes • Partner across Risk, Product, Operations, Finance, Compliance, Technology, and Data teams to embed controls into daily operations and system workflows • Drive control implementation from concept through rollout, including stakeholder alignment, documentation, training, and follow-up • Establish governance around control execution, issue tracking, remediation, and evidence retention • Bring structure and discipline to how control failures are identified, escalated, root-caused, remediated, and closed • Apply a strong understanding of risk and control principles, including COSO-based thinking, to create a coherent and scalable controls environment • Operate independently with high ownership in an environment that is still building maturity, process discipline, and organizational muscle • Support management readiness for internal audit, external review, board-level discussions, or broader control maturity initiatives as needed.

We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We’ve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come Kite is seeking a highly motivated, self-driven individual to join the North America Regional Quality Operations team as Manager, Quality Operations in the exciting new area of CAR-T cancer immunotherapy. You will work cross functionally to assist with the qualification and monitoring program for apheresis collection and treatment centers that supports Kite’s rapid expansion of our commercially marketed cell therapy product. Job Responsibilities: - Assess and approve any changes to Apheresis Collection Module, courier tracking, order intake and order processing systems to assure validated state of the systems is maintained. - Assist in the management of an apheresis and treatment center (ATC) qualification process using risk-based tools for qualification, training, monitoring and disqualification. - Collaborate with our Commercial operations in the routine management of the ATC relationships and Supply Chain for courier qualification and monitoring processes. - Perform a variety of audits, qualify and monitor compliance to qualification requirements. - Maintain the monitoring schedule and approved ATC list. - Assist with resolution of ATC and courier issues and discrepancies, and the investigations to resolve the issues. - Support and/or own quality records (Deviations, CAPA, Change control, etc.) - Assist in development, implementation and management of ATC management system (GVault) - Support inspection readiness plans and interact with regulatory agencies during inspections on ATC-related matters, as needed. - Ability to travel up to 40% Basic qualifications: Bachelor's Degree and Six Years' Experience OR Masters' Degree and Four Years' Experience OR PhD / PharmD Preferred Qualifications: - Bachelor’s degree in biological sciences, nursing, medical technologist or related field - 8 years progressive experience in a medical or pharmaceutical environment, including nursing, apheresis/transplant/infusion centers, or blood banks, preferred; OR pharmaceutical, vaccines or biologics quality systems’ roles. - Minimum 3-5 years quality assurance experience preferred - Experience managing external suppliers, blood banks, and plasma centers. - Medical center or pharmaceutical auditing experience preferred. - Experience in areas such as Clinical Research, Medical Liaison, Apheresis and Cell Therapy Medical Centers preferred. - Previous experience in deviation management, development of corrective preventive/actions and change control, preferred. - ASQ Certified Quality Auditor preferred - Strong working knowledge of and the ability to apply GMP and FACT/AABB standards - Previous experience presenting and responding to regulatory agency or certification audits, preferred - Proficient in MS Word, Excel, and Power Point - Excellent interpersonal, verbal and written communication skills are essential in this collaborative work environment - Comfortable in a fast-paced small company environment with minimal direction and able to adjust workload based upon changing priorities - Must be able to work independently, can multi-task and prioritize job responsibilities - Self-motivated, detail-oriented, and willing to accept temporary responsibilities outside of initial job description People Leader Accountabilities: - Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. - Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose. - Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem. The salary range for this position is: $123,930.00 - $160,380.00. Kite considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. Kite is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid, long-term durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) and T cell receptor (TCR) engineered cell therapies designed to empower the immune system's ability to recognize and kill tumors. Kite is based in Santa Monica, CA. For more information on Kite, please visit www.kitepharma.com. Sign up to follow @KitePharma on Twitter at www.twitter.com/kitepharma. For jobs in the United States: Kite Pharma is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Kite Pharma will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Kite Pharma provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Kite Pharma Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.