• Carry out a variety of administrative duties as a virtual assistant • Answer emails and provide customer service • Handle email marketing and scheduling meetings • Fulfill e-commerce orders and perform other adhoc tasks • Keep retail and wholesale e-commerce platforms up to date with promotions and discounts • Manage all e-commerce pricing, inventory, and updates with new products • Optimize platforms with updated keywords and trends • Create a monthly social media calendar and post • Send out email newsletters and campaigns via Email and Mailchimp • Provide customer support for all e-commerce clients and buyers • Attend meetings and keep track of minutes • Direct team members like graphic artists and copywriters • Maintain statistics and records in operational reports • Carry out additional tasks as needed • Enter invoices and customers in QuickBooks • Manage Inventory File

- Managing and organising **invoicing** - General **CRM administration** and data upkeep - **Building & Pest (B&P) administration** - **Conveyancer coordination and admin** - Sending **exchanged contracts to brokers** - Managing **emails** and inbox triage - Organising and sending **client merch packs** - Organising **pre-settlement inspections** - Requesting and managing **rental appraisals** - Liaising with **property managers** - Coordinating communication with **trades** - Supporting **post-exchange** and pre-settlement processes** - Day-to-day **client communications** - Liaising with **agents** when required - Managing ongoing **deal-related correspondence** - Acting as a professional point of contact across transactions** - **Calendar management** - Coordinating **travel arrangements** - Keeping key dates, deadlines, and follow-ups on track** - Preparing **Comparative Market Analyses (CMA)** - Assisting with admin tasks linked to deal evaluation and reporting

• Serve as the first point of contact for tenant queries and escalate as needed • Liaise with landlords, contractors, and letting agents to coordinate property maintenance and repairs • Manage tenancy documentation including lease agreements, renewals, and notices • Ensure compliance with UK property regulations (e.g. gas safety certificates, EPCs, deposits) • Update and maintain property management systems and databases • Support the lettings and renewals process by preparing relevant paperwork • Assist with rent collection monitoring and arrears reporting • Produce regular reports on property performance and maintenance issues

• Coordinates and schedules candidates for a range of selection process activities such as assessments, interviews, onsite visits, etc. • Owning pre-employment processing of employees, ensuring proper completion of paperwork. • Preparation of offer letters, facilitation background checks and reference checks • Maintains files and documentation on candidates to maintain compliance • Leads auxiliary postings for internal recruitment team and collaborates with the team on requirements for open requisitions • Prepares daily, weekly and monthly reports and coordinating schedules and meetings • Generates reports on candidate and recruiter activity daily • Tracks candidate activity and dispositions candidates in applicant tracking systems • General office duties (such as answering any candidate / recruiter queries, filing, copying, data entry, etc.)