CVA Philippines

• Carry out a variety of administrative duties as a virtual assistant • Answer emails and provide customer service • Handle email marketing and scheduling meetings • Fulfill e-commerce orders and perform other adhoc tasks • Keep retail and wholesale e-commerce platforms up to date with promotions and discounts • Manage all e-commerce pricing, inventory, and updates with new products • Optimize platforms with updated keywords and trends • Create a monthly social media calendar and post • Send out email newsletters and campaigns via Email and Mailchimp • Provide customer support for all e-commerce clients and buyers • Attend meetings and keep track of minutes • Direct team members like graphic artists and copywriters • Maintain statistics and records in operational reports • Carry out additional tasks as needed • Enter invoices and customers in QuickBooks • Manage Inventory File

• Research and identify potential leads through online platforms, databases, and networking. • Develop and implement strategies to attract and engage prospects. • Qualify leads based on business needs, budget, and decision-making authority. • Maintain and update CRM records with accurate lead information. • Collaborate with the sales and marketing teams to optimize outreach campaigns. • Track and report on lead generation metrics and conversion rates.