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Demand generation consultancy helping high growth companies.
Operations Manager
Location
Massachusetts
Posted
152 days ago
Salary
$50K / year
Seniority
Junior
Job Description
Operations Manager
Compound Growth Marketing
• Manage and execute payroll, including reimbursable expenses, reporting, and post-payroll processes • Administer contractor payments, including setup, invoicing, billing, and 1099 processing • Oversee 401(k) administration, including execution and required reporting • Prepare and distribute payroll and finance reports within established timelines • Coordinate internal fund transfers related to client revenue recognition • Communicate finance-related processes to employees and contractors • Manage approval workflows for bills and expenses • Monitor cash balances to ensure timely payment of expenses • Process vendor, contractor, and freelancer payments, including international payments • Troubleshoot vendor billing issues and respond to payment inquiries • Monitor accounts receivable reports • Manage client collections and follow up on outstanding invoices • Communicate with clients to resolve billing and payment issues • Own and manage hiring requests and job setup processes • Post job descriptions and manage listings in the applicant tracking system • Set up and administer role assessments • Conduct initial phone screens using hiring manager–provided criteria • Document interview feedback and manage candidate records • Coordinate and schedule interview rounds • Draft offer letters and manage approval and signature processes • Coordinate equipment provisioning and systems access with IT partners • Distribute onboarding materials and guides • Support first-day onboarding, including systems and administrative setup • Serve as the internal point of contact for IT and cybersecurity partners • Troubleshoot systems, account access, and technology issues • Coordinate IT trainings and security communications • Manage user access across platforms and systems • Administer HR policies, benefits, and employee records through the HR platform • Respond to employee questions related to benefits, policies, and HR processes • Support compliance with internal HR guidelines and documentation • Prepare and manage employee separation documentation • Coordinate system access removal with IT partners • Ensure return of company equipment and completion of required paperwork • Monitor time tracking compliance and follow up as needed • Coordinate onboarding and setup for new vendors and contractors • Draft, update, and manage contractor agreements • Track software contracts, licenses, and renewal dates • Support the Head of Operations with ad hoc operational requests • Distribute NDAs to vendors and external partners as required • Assemble monthly utilization, client profitability and team profitability reports for leadership
Job Requirements
- 1+ years experience in this role or a similar role
- Experience managing payroll, contractor payments, and financial operations
- Familiarity with HR systems like TriNet or similar platforms, benefits administration, and hiring tools
- Experience with Quickbooks Online
- Strong organizational skills with the ability to manage multiple workflows simultaneously
- Experience coordinating with external vendors, contractors, and service providers
- Comfort handling sensitive financial and employee data with discretion
- Strong written and verbal communication skills
- High attention to detail and follow-through
- Process-oriented with the ability to improve operational efficiency
- Proactive problem solver with strong ownership mindset
- Ability to work cross-functionally with finance, leadership, and external partners
Benefits
- Comprehensive health, dental, and vision coverage
- Fully remote work environment
- Flexible work schedules
- Unlimited PTO and sick leave
- 401(k) with company match
- Parental leave
- Home office / work-from-home stipend
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