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Driving What's Right.
BDC Sales Coordinator
Location
New Jersey
Posted
152 days ago
Salary
$18 / hour
Seniority
Senior
Job Description
BDC Sales Coordinator
Holman
• Execute the Business Development Center (BDC) process in line with Holman strategies and standards. • Respond to customer inquiries from the CRM within 15 minutes during store hours. • Engage leads using professional phone, email, and text communication. • Schedule appointments for in-store visits, adhering to Holman’s “Best Practice” benchmarks. • Follow dealership-provided communication templates and telephone word tracks. • Maintain accurate records of all customer interactions in the CRM system. • Make 50 - 100+ outbound contacts daily to support appointment goals. • Attend team meetings, required training, and ongoing professional development sessions. • Take on additional duties and special projects as assigned.
Job Requirements
- High school diploma or equivalent required.
- Call center, customer service, or sales experience required.
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Comfortable working independently in a remote setting.
- Tech-savvy and experienced with CRM tools (or willing to learn quickly).
- Flexible schedule availability, including some weekends.
- Collaborative mindset – ability to work effectively with team members at all levels.
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
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