• Manage, plan, design, and develop multiple, larger and/or more complex technical programs. • Provide full end to end program management including strategic planning, needs analysis, content development, program design, implementation, administration and monitoring, data analysis and program evaluation, budget management and vendor selection and vendor/contract management. • Plan, develop, implement and manage multiple/and or large complex programs on an enterprise level. • Coordinate interdepartmental functions in order to minimize delays and ensure deadlines are met. • Develop program strategy and supporting business case. • Lead/direct the development of the strategic approach for the program, its major time frames and a definition of its major deliverables to address needed goals and outcomes.

• Lead the planning, execution, and delivery of multiple programs and portfolios, ensuring alignment with client goals and governance structures. • Build and maintain strong relationships with key stakeholders, ensuring continuous communication and alignment of expectations. • Identify opportunities for expanding services within existing engagements, leveraging client relationships to drive additional business. • Ensure that governance frameworks are implemented and adhered to, focusing on risk management, compliance, and accountability. • Oversee the allocation of resources across programs and portfolios, ensuring that teams are effectively staffed to meet project demands. • Establish and track key performance indicators (KPIs) for programs and portfolios, driving continuous improvement and ensuring successful outcomes. • Lead and mentor cross-functional teams, fostering a collaborative and high-performance culture. • Serve as the primary point of contact for clients, ensuring high levels of client satisfaction and addressing any concerns or issues that arise. • Manage the financial performance of programs and portfolios, including budgeting, forecasting, and achieving revenue and profitability targets. • Provide regular reports and updates to senior leadership and clients, ensuring transparency and effective communication on the status of programs and portfolios.

JOB TITLE: Expansion Coordinator DEPARTMENT: Expansion REPORTS TO: Audrey Sepetjian, Director of Expansion EMPLOYMENT TYPE: Part-time, 20 Hours/Week FLSA CLASSIFICATION: Non-exempt MISSION ALIGNMENT Alpha USA exists to equip and serve the Church in its mission to help people discover and develop a relationship with Jesus. Every staff member at Alpha plays a critical role in advancing this mission, contributing to a culture of prayer, hospitality, evangelism, and innovation. PURPOSE OF ROLE, SPECIFIC RESPONSIBILITIES (INCLUDED BUT NOT LIMITED TO) The Expansion Coordinator partners closely with the Director of Expansion to grow, equip, and sustain Alpha USA’s national network of volunteer leaders. This role supports the mobilization of Hub Directors, Coaches, and general volunteers by providing organizational support, training, and resources that empower them to share Alpha locally. This individual understands the strategic impact volunteers have in advancing Alpha’s mission and proactively collaborates with internal teams to identify opportunities, strengthen engagement, and mobilize volunteers within their contexts Essential Responsibilities and Functions: - Own the coordination and support of Hub and Coach events, ensuring leaders are equipped, registrations are aligned, and communication flows smoothly from launch to follow-up. - Ensure the integrity, accuracy, and strategic usability of Expansion data across platforms (e.g., Salesforce and Monday.com) in partnership with the Director of Expansion. - Cultivate a culture of appreciation, connection, and belonging among Hub and Coach leaders through intentional recognition and relational touchpoints. - Lead the identification, recruitment, and onboarding of new volunteer leaders, ensuring clarity of role, vision alignment, and strong launch support. - Provide relational and strategic support to current volunteers through regular communication, prayer, problem-solving, and encouragement in their Alpha efforts. - Oversee engagement touchpoints when a Hub Church launches a new Alpha course, ensuring leaders feel supported and equipped at key milestones. - Provide leadership support in volunteer coordination for Alpha Conference and other key Expansion gatherings. - Partner with the Expansion team to execute training, events, and strategic initiatives that advance national growth goals. - Maintain clear, timely, and pastoral communication through shared volunteer channels, ensuring inquiries and needs are addressed effectively. ROLE DIMENSIONS - Budget Management: N/A - People Management: Hubs Church Directors, Coaches, Volunteers - Key Relationships – Internal: Strategic/Context Team, Field Team, Shared Ministries - Key Relationships – External: Ministry leaders, Volunteer leaders ESSENTIAL SKILLS, EXPERIENCE AND EDUCATION - 3-5 Years of Experience with Alpha (on staff or as volunteer) - Has Alpha experience and/or story to build credibility with staff, church leaders and churches. - Strong leadership, organizational and team building skills - Experience leading a department and managing teams and people - Strong written and verbal communication skills - Program & project management skills - Strong computer skills and is proficient with technology including social media DESIRABLE CHARACTERISTICS - Embodies Alpha DNA (prayer, invitation, hospitality, etc.) - Adheres to Alpha Staff Operating Values (see attached) - Guided by the ALPHA values—Attentive to God, Listening, Positive, Humble, and Ambitious—we strive to cultivate a culture rooted in faith, intentionality, and growth. These principles shape our approach to leadership, teamwork, and service. SUCCESS IN THIS ROLE LOOKS LIKE - Volunteers feel supported, encouraged, and connected. - Events and trainings run smoothly and effectively. - Communication is clear, timely, and helpful. - New leaders are recruited and onboarded well. - Leaders feel equipped to run Alpha locally. - Data is accurate and up to date. - The network of churches and leaders continues to grow COMPETENCIES & ATTRIBUTES - Embodies Alpha DNA (prayer, invitation, hospitality, etc.) - Adheres to Alpha Staff Operating Values (see attached) - Ability to oversee a growing network of churches and partnerships - Ability to Cast Vision in a Compelling Way - Motivational Leadership - Collaboration / Teamwork - Drive for Results (see Organizational Goals) - Problem Solving and Innovation

• Support planning and execution for virtual and in-person programs, including run-of-show documents, timelines, and checklists. • Coordinate logistics and communications with speakers, facilitators, and participants. • Prepare and organize materials for sessions, including agendas, participant packets, links, and notes. • Draft and refine participant communications, including confirmations, reminders, and follow-ups. • Support onboarding workflows such as registration, calendar coordination, Zoom links, and FAQs. • Ensure participants have clear, timely information and a smooth onboarding experience. • Proofread and lightly edit program curricula, handouts, and supporting resources. • Maintain an organized internal library of program assets, templates, and recordings. • Capture session notes and convert them into clear, usable internal documentation. • Build and send post-event surveys, track responses, and summarize key insights. • Maintain accurate rosters, attendance records, and basic program metrics. • Draft and refine promotional copy for programs, including email invitations and short-form content.