• Provide clinical expertise and oversight to agent development and deployment • Understand our client’s clinical workflows to ensure our agents bring tangible value to patients and our clients • Ensure each deployment is clinically appropriate and safe • Educate and inform clients on AI-first approaches to clinical care delivery

• Review and evaluate HCP- and patient-facing Voice AI interactions for regulatory compliance. • Assess alignment with approved labeling, regulatory guidance, and promotional boundaries. • Identify regulatory risk, ambiguity, or precedent concerns in AI-driven interactions. • Apply real-world regulatory judgment to distinguish material risk from low-risk deviations. • Score interactions using defined regulatory rubrics and provide clear, actionable feedback. • Flag potential regulatory compliance risks and areas requiring escalation or mitigation.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are hiring a builder and advisor who thrives at the intersection of cutting-edge AI and enterprise customer outcomes. As a Sr. Solution Consultant on the Intelligent Automation (IA) Team, you will partner with field teams to design, demonstrate, and prove the value of ServiceNow's AI platform. This is a hands-on role that requires both technical depth and consultative expertise. Who you are: You are a technically curious and innovation driven Solution Consultant with a passion for AI, Data, and Workflow. You've built multiple use cases in the platform and enjoy experimenting with AI to make your job easier every day. You thrive in fast-paced environments and want to help shape an AI-native Solution Consulting organization. You bring: - A passion for AI - you experiment with it daily and stay ahead of emerging trends - A builder's mindset - you've built use cases on the platform and know how to iterate fast - Executive presence - you've presented to C-suite stakeholders and held the room - Technical depth with consultative instincts - you know when to go deep and when to zoom out - Resilience in ambiguity - you thrive when the playbook is still being written What you'll do: Our mission is to partner with field teams and work directly with customers to understand their unique challenges and build intelligent, scalable AI solutions that solve their most mission-critical challenges. - Conduct discovery sessions to understand customer environment, business challenges, and constraints - Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life. - Lead workshops and demonstrations for C-level executives and business stakeholders - Iterate quickly based on evolving capabilities and customer feedback - Work cross-functionally with product, engineering, customer excellence group, and global SC teams to deliver exceptional customer outcomes Qualifications Core competencies - Curiosity - Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends - Collaboration - Proven ability to work across functions, building rapid solutions in team environment. - Communication - Clarity in explaining ideas, experience presenting to executive level stakeholders. - Change Agility - Thrives in ambiguity and fast iteration. Technical Expertise - 2+ years in technical consulting, solution engineering, or customer facing technical roles - Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI's potential impact in the function or industry. - Strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms. - Ability to architect and implement complex systems under tight deadlines. - Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies - Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, Angular JS, React JS, HTML5, CSS, SQL, Python, or equivalent. - Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus. For positions in this location, we offer a base pay of $118,500 - $183,675, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the Team This team designs intelligent, autonomous systems that eliminate financial operations for companies globally. We automate everything from bookkeeping and reconciliation to tax, payroll, forecasting, and document understanding: turning hours of work into seconds. The team blends deep research pedigree with proven industry experience. We operate with high standards, are tool-agnostic, and expect engineers to own problems end-to-end. We collaborate closely, push boundaries responsibly, and ship exceptional work quickly. You'll solve unprecedented technical challenges using unique, end-to-end financial datasets no one else in the industry has. About the Role As a Staff / Senior Backend Engineer, you'll design the backbone of our intelligent finance systems: scalable services, resilient APIs, and thoughtful data models. Our backend is primarily Python on GCP, and your work will ensure we can move quickly while maintaining enterprise-grade reliability and security. What You'll Do - Design and operate distributed, event-driven systems that process high-volume, high-sensitivity financial data with strict correctness and latency guarantees. - Build typed, production-grade APIs and services in Python (FastAPI + Pydantic) that power agentic workflows, AI copilots, and real-time financial infrastructure. - Own data architecture end-to-end schema design, event models, ledger primitives, and storage layers optimized for auditability, traceability, and scale. - Develop resilient infrastructure primitives (queues, retries, idempotency, observability, backpressure handling) that let teams ship fast without sacrificing reliability. - Work at the intersection of systems + AI, building feedback loops where product data continuously improves models and models autonomously improve system behavior. - Ship platform foundations, not one-off features internal frameworks, SDKs, and tooling that accelerate every engineer in the org. - Partner closely with ML + product teams to productionize research-grade ideas into real customer-facing systems. - Help define the architecture of an AI-native financial stack not bolting AI onto software, but designing software assuming AI is a first-class runtime. What You'll Need to have - 5+ years backend experience with Python at scale. - Deep knowledge of SQL/NoSQL database design. - Experience with distributed systems, event-driven architectures, or microservices. - Familiarity with GCP services (Pub/Sub, Cloud Run, Cloud SQL, BigQuery, KMS, etc.). - Strong grasp of security and compliance best practices. - Passion for building the backend that powers intelligent products. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid