American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: - Affordable Medical/Dental/Vision insurance options - Generous paid time-off program and paid holidays for full time staff - TeleDoc 24/7/365 access to doctors - Optional short- and long-term disability plans - Employee Assistance Plan (EAP) - 401K retirement accounts - Employee Referral Bonus Program ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation • Contracting providers and essential vendors in current service areas to maintain CMS adequacy and providing necessary services in the care of the Plan members • Insuring providers and essential vendors in current service areas meet the credentialing requirements for their appropriate service lines • Educating providers on the Health Plan(s) functions and roles in caring for its membership • Ongoing educational updates as prescribed by CMS and the Health Plan(s) policies • To conduct the education presentations of the Health Plan(s) providers to insure their understanding and commitment with the Health Plan(s) • Monitor, maintain and support provider relationships to insure network coverage in all areas • To work with and be involved in implementation as needed • Establish a positive work environment that encourages participation in process improvement and commitment to department/company success • Complete corporate assignments as assigned Required Skills: • Must be fluent in all current provider payment methodologies including per diems, DRGs, and APCs • Must have knowledge and familiarity with all levels of medical services and ability to rapidly develop working relationships • Must be able to accept instructions and work independently in the completions of goals and assignments • Must have strong negotiation, organization, presentation and time management skills • Must be able to effectively communicate with all levels of medical staff to explain Health Plan(s) program, benefits and goals • Must be able to work effectively in a team environment • Excellent computer skills, including Microsoft Office Suite • Must be self-motivated, dependable, team and goal-oriented Required Work Experience: • Experience in the health care field required • Prior experience in network development / network services is preferred • Prior experience with acute and post-acute facilities is beneficial • Prior experience with Medicare Advantage plans is helpful Licensing/Certification/Education Requirements: • Bachelor’s degree Other Requirements: • Must be available to work 8 a.m. until 5 p.m. local time • Position requires travel to network provider locations. • Teleworking is an option if criteria are met EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.

At maxRTE, we believe every patient deserves access to care without financial barriers and that providers should be equipped to deliver that care without absorbing unnecessary financial loss. With 1 in 4 Americans struggling to pay medical bills, hospitals and health systems face increasing challenges identifying active insurance coverage. Too often, coverage is missed or hidden, leaving patients with overwhelming bills and providers with lost revenue. Our technology uncovers that hidden coverage, enabling hospitals to recover revenue while ensuring patients receive the care they need. When we bridge this gap, everyone wins: patients access lifesaving treatment, providers strengthen their financial health, and communities thrive. We are growing quickly and are hiring a Client Onboarding Manager to partner with healthcare organizations nationwide, guiding them through implementation, driving early value realization, and setting the foundation for long-term success. If you enjoy deeply understanding client workflows, solving complex problems, and configuring software to achieve meaningful outcomes, this role is for you. What You’ll Do You will own the onboarding experience for both new and expanding clients, serving as the strategic and operational lead throughout implementation. You’ll design and execute tailored launch plans, lead client-facing workflows, and ensure seamless implementation across both complex (Epic-integrated) and non-complex environments. Your focus will be on accelerating time to value and optimizing client workflows prior to handoff to the dedicated account team. In this role, you will: - Develop and execute customized onboarding launch plans for new and expansion clients - Lead client-facing discussions with RCM executives, operators, and technical stakeholders - Configure and implement solutions within the maxRTE platform - Conduct workflow testing, validation, and optimization - Analyze performance data and proactively recommend improvements based on best practices - Partner cross-functionally with Client Success, Sales, Product, Engineering, and Marketing - Serve as a trusted advisor and subject matter expert in both product and industry - Represent the voice of the client internally to inform product and operational improvements

We are seeking a detail-oriented and organized Remote Junior Travel Coordinator to join our team. In this role, you will support the planning and coordination of travel arrangements by researching destinations, preparing quotes, and organizing itineraries. You will assist with client communication and help ensure that travel details are accurate and well-managed from start to finish. This position is ideal for someone beginning their career in travel, hospitality, or client services who enjoys organization, multitasking, and working in a remote environment. Key Responsibilities: - Research travel options including accommodations, transportation, and activities - Prepare and organize quotes, proposals, and travel itineraries - Communicate with clients to gather travel details and respond to general inquiries - Coordinate with travel partners and vendors to confirm reservations - Maintain accurate client records and documentation - Provide timely and professional support throughout the planning process

Job Title: Team Case Assistant- Home Care Department: Clinical Operations- Home Care Location: 490 East Ridge Road Rochester, NY 14621 (On-call shifts are remote once fully trained) Hours Per Week: 40 hours per week Schedule: Monday-Friday 4:30pm-10pm, Saturday & Sunday 8:00am-3:00pm OR 3:00pm-10:00pm (Must work two weekends a month) Position Summary: Coordinates patient services under the direction of the team manager/designee. This includes but not limited to prioritization and coordination of daily patient schedules, requesting additional services such as aide, therapy, social work, interpreter services, and ensuring that referrals for services are appropriately assigned in a timely fashion. Key Responsibilities: • Manages multiple phone calls in a timely and professional manner providing appropriate follow up to assure callers’ needs are met. • Provides field staff assistance and resources for appropriate day to day issues as they arise under the direction of the team manager/designee. • Checks email in a timely manner providing follow up to assure sender’s needs are attended appropriately. • Collects, organizes and reviews various programs for information and reporting and initiates follow up. • Updates the EMR per agency standards. • Performs functions related to transfers or discharges as required by regulation. • Builds and maintains strong, communicative relationships with the team. • Provides exemplary customer service. • Performs general office duties/projects including but not limited answering phones, documentation/order processing, copying, filing, mailing, and obtaining/ordering office supplies. • Assists in orientation of new staff, role modeling, participates in quality assurance activities. • Attends team meetings and other internal meetings as requested. • Other duties as assigned ElderONE Only: Responsible for coordinating participant services and staff scheduling. Assures complete and accurate schedules for ElderONE staff, primarily HHA's and Nurses. Creates and schedules case assignments, and assists with timekeeping as needed. Provides a range of supportive services to Home Health Aide operations of ElderONE. Assures appropriate routing of calls and assistance with transitioning participants through care. Desired Attributes: Excellent interpersonal skills and customer service skills. Ability to multi-task in a fast paced environment Proficient use of Microsoft office. One year of experience in home care setting or medical office preferred. For ElderONE only: 1 year of experience working with a frail or elderly population preferred Minimum Qualifications: None Required Licensure/Certification: None EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $17.75 - $23.03 CITY: Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.