maxRTE

• Improve CI/CD pipelines to ensure consistent and quality deployments across various environments, fully automating releases across all pieces of the maxRTE application. • Design and implement auto scaling and cost-effective AWS ECS/EKS solution for migration of key pieces of maxRTE product structure. • Design and implement enhanced task queueing system to accompany containerized application implementation. • Help implement automated testing solutions to ensure quality via coverage of 100% of codebase. • Help design and implement migration to microservice architecture with templated, repeatable infrastructure for scalability and efficiency in developer experience. • Expand on containerized infrastructure to utilize kubernetes w/ Argo CD or similar application implemented for data processing, report generation, APIs, and much more. • Mentor junior developers, fostering a culture of learning and knowledge sharing. • Collaborate with cross-functional teams to gather requirements and implement solutions that align with product goals. • Careful and well thought out design capability - considering timeframes, available resources, cost of implementation, and short and long term solutions as potential outcomes. • Highly effective prioritization capability - using learned knowledge of products, clients, and internal/external processes to consistently focus attention where it's needed most

• Help own the full breadth of AWS cloud environment, network infrastructure, and internal IT operations. • Collaborate closely with platform engineering team to align infrastructure decisions with product goals. • Own and improve Site-to-Site VPN setup, including VPC architecture, route tables, subnets, and security groups for client connectivity. • Design and implement automated client onboarding experiences using templating and Infrastructure as Code. • Harden existing network configurations to improve security posture and reduce manual intervention for each new client connection. • Manage interface infrastructure supporting healthcare data integrations, ensuring availability, performance, and observability. • Continuously monitor and remediate security vulnerabilities across AWS resources — Lambdas, ECR images, EC2 instances, and beyond. • Patch and resolve critical and high-severity vulnerabilities in Python, C#, and Node.js codebases. • Maintain and improve HIPAA-compliant configurations across all cloud resources and services. • Manage device security, enrollment, and lifecycle including remote wipe capabilities and MDM tooling. • Own identity and access management across AWS (IAM), internal applications, and SaaS tools. • Support onboarding and offboarding workflows including provisioning and deprovisioning accounts, devices, and access.

Role Description As a Senior Cloud & Infrastructure Engineer at maxRTE, you will help own the full breadth of our AWS cloud environment, network infrastructure, and internal IT operations. This is a high-impact, variety-filled role at a strong health tech company where your work will directly shape the security, reliability, and scalability of systems that healthcare providers and patients depend on every day. You will make a significant positive impact across networking, security, cost optimization, and developer tooling while collaborating closely with our platform engineering team to align infrastructure decisions with product goals. If you thrive in environments where no two days look the same and you take genuine pride in making systems cleaner, tighter, and more automated than you found them - we'd love to hear from you. - Networking & Client Onboarding - Own and improve Site-to-Site VPN setup, including VPC architecture, route tables, subnets, and security groups for client connectivity. - Design and implement automated client onboarding experiences using templating and Infrastructure as Code. - Harden existing network configurations to improve security posture and reduce manual intervention for each new client connection. - Help manage interface infrastructure supporting healthcare data integrations, ensuring availability, performance, and observability. - Cloud Security & Vulnerability Management - Continuously monitor and remediate security vulnerabilities across AWS resources — Lambdas, ECR images, EC2 instances, and beyond — using AWS Inspector, Security Hub, and related tooling. - Patch and resolve critical and high-severity vulnerabilities in Python, C#, and Node.js codebases; escalate larger code changes to platform or product engineers as needed. - Drive meaningful, measurable reductions in our vulnerability count over time through proactive hygiene, dependency management, and tooling improvements. - Maintain and improve HIPAA-compliant configurations across all cloud resources and services. - IT Administration - Manage device security, enrollment, and lifecycle including remote wipe capabilities and MDM tooling (experience with Rippling a plus). - Own identity and access management across AWS (IAM), internal applications, and SaaS tools — enforcing least-privilege and RBAC principles. - Administer device vulnerability scanning and ensure endpoint compliance for a distributed remote workforce. - Support onboarding and offboarding workflows including provisioning and deprovisioning accounts, devices, and access across all platforms. - Developer Tooling & Cloud Operations - Monitor, analyze, and optimize AWS spend across all services, identifying cost reduction opportunities without sacrificing reliability. - Evaluate and improve existing cloud integrations and identify new tooling that meaningfully improves developer or operational efficiency. - Streamline repetitive infrastructure processes through automation, scripting, and templating. - Serve as a go-to resource for the engineering team on AWS resource questions, environment access issues, and infrastructure debugging. Qualifications - 5+ years of experience in cloud infrastructure, DevOps, or a related engineering role. - Deep hands-on experience with AWS: VPC, Site-to-Site VPN, EC2, Lambda, ECR, IAM, CloudFormation, CloudWatch, Security Hub, and related services. - Proven ability to design and implement Infrastructure as Code (CloudFormation, Terraform, or equivalent). - Experience identifying, triaging, and remediating security vulnerabilities across cloud resources and application code. - Ability to read, understand, and make targeted fixes in Python, C#/.NET, and/or Node.js codebases. - Experience managing IT administration for a distributed team: MDM/device management, identity providers, and RBAC. - Strong written and verbal communication skills — able to translate technical findings into clear action items for engineering and leadership. - Comfort working autonomously in a small-team environment with broad, varied ownership. - Understanding of HIPAA compliance requirements and how they apply to cloud infrastructure. Requirements - Nice to have: - Experience with Rippling for device management, identity, and HR/IT workflows. - Familiarity with healthcare revenue cycle management or clinical data infrastructure. - Experience with RabbitMQ, ECS/EKS, or containerized workload management. - Background working in a SaaS or health tech environment. Benefits - Competitive salary and Performance-based bonus. - Team bonding and off-site events 2x per year. - Unlimited paid time off. - Dental, Vision, Health, and Life Insurance. - 401(k) plan.

maxRTE is on a mission to help hospitals and health systems maximize their revenue so they can focus on what matters most—caring for patients. We’ve been growing 50% year-over-year with industry-leading margins, and now we’re looking for a Director of Finance & HR to build these functions from the ground up and help us scale to the next level. You’ll be the CEO and COO’s right hand—translating vision into execution and ensuring our team and external stakeholders are informed of KPIs and have an exceptional experience. You’ll lead the strategy and execution across core processes such as invoicing, pricing, investor reporting, payroll and employee onboarding. This role is perfect for an ambitious operator who thrives in fast-growth environments and wants to make a tangible impact on healthcare.

• Write clean, maintainable, and efficient code for new and existing software applications. • Assist in the development, testing, and deployment of software updates and features. • Collaborate with Senior Developers to design and implement new functionality. • Troubleshoot and debug application issues, providing solutions to fix and improve the product. • Work closely with the QA/UAT teams to ensure all features are thoroughly tested before deployment. • Contribute to the optimization of application performance and scalability. • Stay up-to-date with industry trends and best practices related to healthcare technology. • Develop and maintain payer/clearing house integrations via API / SFTP / Bots. • Ensure the security and confidentiality of PHI through best practices in software development**

• Own end-to-end sales for your region • Covert leads into signed clients, meeting or exceeding sales quotas • Navigate complex enterprise healthcare organizations, identifying decision makers and handling objections • Maintain professional and technical knowledge by attending networking events and partnering with industry associations such as HFMA • Develop deep understanding of prospect needs & painpoints to better sell maxRTE's software • Generate partnership opportunities with organizations selling into health systems • Collaborate with cross-functional internal teams, including Product and Operations, working directly with the CEO • Maintain accurate pipeline tracking in our CRM

• Own the onboarding experience for both new and expanding clients, serving as the strategic and operational lead throughout implementation. • Design and execute tailored launch plans, lead client-facing workflows, and ensure seamless implementation across both complex (Epic-integrated) and non-complex environments. • Focus on accelerating time to value and optimizing client workflows prior to handoff to the dedicated account team. • Develop and execute customized onboarding launch plans for new and expansion clients • Lead client-facing discussions with RCM executives, operators, and technical stakeholders • Configure and implement solutions within the maxRTE platform • Conduct workflow testing, validation, and optimization • Analyze performance data and proactively recommend improvements based on best practices • Partner cross-functionally with Client Success, Sales, Product, Engineering, and Marketing • Serve as a trusted advisor and subject matter expert in both product and industry • Represent the voice of the client internally to inform product and operational improvements

At maxRTE, we believe every patient deserves access to care without financial barriers and that providers should be equipped to deliver that care without absorbing unnecessary financial loss. With 1 in 4 Americans struggling to pay medical bills, hospitals and health systems face increasing challenges identifying active insurance coverage. Too often, coverage is missed or hidden, leaving patients with overwhelming bills and providers with lost revenue. Our technology uncovers that hidden coverage, enabling hospitals to recover revenue while ensuring patients receive the care they need. When we bridge this gap, everyone wins: patients access lifesaving treatment, providers strengthen their financial health, and communities thrive. We are growing quickly and are hiring a Client Onboarding Manager to partner with healthcare organizations nationwide, guiding them through implementation, driving early value realization, and setting the foundation for long-term success. If you enjoy deeply understanding client workflows, solving complex problems, and configuring software to achieve meaningful outcomes, this role is for you. What You’ll Do You will own the onboarding experience for both new and expanding clients, serving as the strategic and operational lead throughout implementation. You’ll design and execute tailored launch plans, lead client-facing workflows, and ensure seamless implementation across both complex (Epic-integrated) and non-complex environments. Your focus will be on accelerating time to value and optimizing client workflows prior to handoff to the dedicated account team. In this role, you will: - Develop and execute customized onboarding launch plans for new and expansion clients - Lead client-facing discussions with RCM executives, operators, and technical stakeholders - Configure and implement solutions within the maxRTE platform - Conduct workflow testing, validation, and optimization - Analyze performance data and proactively recommend improvements based on best practices - Partner cross-functionally with Client Success, Sales, Product, Engineering, and Marketing - Serve as a trusted advisor and subject matter expert in both product and industry - Represent the voice of the client internally to inform product and operational improvements

At maxRTE, we believe every patient deserves access to care without financial barriers and that providers should be equipped to deliver that care without absorbing unnecessary financial loss. With 1 in 4 Americans struggling to pay medical bills, hospitals and health systems face increasing challenges identifying active insurance coverage. Too often, coverage is missed or hidden, leaving patients with overwhelming bills and providers with lost revenue. Our technology uncovers that hidden coverage, enabling hospitals to recover revenue while ensuring patients receive the care they need. When we bridge this gap, everyone wins: patients access lifesaving treatment, providers strengthen their financial health, and communities thrive. We are growing quickly and are hiring a Client Onboarding Manager to partner with healthcare organizations nationwide, guiding them through implementation, driving early value realization, and setting the foundation for long-term success. If you enjoy deeply understanding client workflows, solving complex problems, and configuring software to achieve meaningful outcomes, this role is for you. What You’ll Do You will own the onboarding experience for both new and expanding clients, serving as the strategic and operational lead throughout implementation. You’ll design and execute tailored launch plans, lead client-facing workflows, and ensure seamless implementation across both complex (Epic-integrated) and non-complex environments. Your focus will be on accelerating time to value and optimizing client workflows prior to handoff to the dedicated account team. In this role, you will: - Develop and execute customized onboarding launch plans for new and expansion clients - Lead client-facing discussions with RCM executives, operators, and technical stakeholders - Configure and implement solutions within the maxRTE platform - Conduct workflow testing, validation, and optimization - Analyze performance data and proactively recommend improvements based on best practices - Partner cross-functionally with Client Success, Sales, Product, Engineering, and Marketing - Serve as a trusted advisor and subject matter expert in both product and industry - Represent the voice of the client internally to inform product and operational improvements

At maxRTE, we believe every patient deserves access to care without financial barriers and that providers should be equipped to deliver that care without absorbing unnecessary financial loss. With 1 in 4 Americans struggling to pay medical bills, hospitals and health systems face increasing challenges identifying active insurance coverage. Too often, coverage is missed or hidden, leaving patients with overwhelming bills and providers with lost revenue. Our technology uncovers that hidden coverage, enabling hospitals to recover revenue while ensuring patients receive the care they need. When we bridge this gap, everyone wins: patients access lifesaving treatment, providers strengthen their financial health, and communities thrive. We are growing quickly and are hiring a Client Onboarding Manager to partner with healthcare organizations nationwide, guiding them through implementation, driving early value realization, and setting the foundation for long-term success. If you enjoy deeply understanding client workflows, solving complex problems, and configuring software to achieve meaningful outcomes, this role is for you. What You’ll Do You will own the onboarding experience for both new and expanding clients, serving as the strategic and operational lead throughout implementation. You’ll design and execute tailored launch plans, lead client-facing workflows, and ensure seamless implementation across both complex (Epic-integrated) and non-complex environments. Your focus will be on accelerating time to value and optimizing client workflows prior to handoff to the dedicated account team. In this role, you will: - Develop and execute customized onboarding launch plans for new and expansion clients - Lead client-facing discussions with RCM executives, operators, and technical stakeholders - Configure and implement solutions within the maxRTE platform - Conduct workflow testing, validation, and optimization - Analyze performance data and proactively recommend improvements based on best practices - Partner cross-functionally with Client Success, Sales, Product, Engineering, and Marketing - Serve as a trusted advisor and subject matter expert in both product and industry - Represent the voice of the client internally to inform product and operational improvements