Rochester Regional Health

• Oversee rollout of cybersecurity awareness campaigns and required annual training and policy attestations. • Monitor the participation of the cybersecurity awareness campaigns, ensure compliance, and support content preparation aligned with company and regulatory requirements. • Conduct in-person staff training and promote security awareness to educate employees on security protocols to reduce human error. • Monitor user training completions and work with user's manager to assure completion in a timely manner. • Maintain data classification and data retention documentation. • Manage and communicate processes for data labeling. • Act on findings related to data mishandling as determined by DLP systems, with direct user interaction. • Work closely with business units and individuals to help them navigate the complexities of applying ISMS requirements. • Liaison with end users and department leads to implement risk remediations and security controls. • Assure the appropriate use of data in relation to data security. • Assure data masking is in use where practicable. • Assure that device, application, and data inventories remain updated. • Collects, documents, and files evidence that various security processes are functioning as intended.

• Leads the GRC program activities and a team of professionals related to third-party risk, security internal audit, security compliance, and ISMS program management • Develop, document, and implement internal policies and procedures to ensure compliance with industry standards and legal requirements • Facilitate regular risk assessments against security frameworks such as SOC 2, ISO 27001, and PCI-DSS • Manage CAPAs for non-compliance • Define specific, assignable actions to mitigate identified risks or exploit opportunities • Evaluate how to embed planned actions into daily operational processes • Manage security responses to client questions and questionnaires, including RFPs, RFIs, and annual risk reviews • Manage and update business continuity and disaster recovery documentation • Plan, coordinate, and document annual exercises, such as tests and tabletops • Build and manage a security metrics (KPI’s) program • Develop relationships with cross-functional teams to drive risk-informed decision-making

• Applies clinical knowledge, coding principles, payer policy interpretation, and documentation review to support appropriate reimbursement and regulatory compliance • Ensures accurate and timely resolution of DRG-related payer denials and audit activity • Produces well-supported and compliant appeal outcomes by applying clinical, coding, and payer policy knowledge • Maintains adherence to contractual, regulatory, and documentation requirements • Strengthens revenue integrity by identifying and addressing documentation, coding, and medical necessity risks • Improves denial prevention performance through analysis of payer trends, denial patterns, and appeal outcomes • Ensures denial-related information is consistently maintained for accurate tracking • Promotes effective, standardized denial and appeal practices • Applies specialized clinical and coding expertise to support accurate DRG assignment and sustainable reimbursement outcomes

• Conduct virtual consultations • Diagnose and treat acute and minor medical conditions • Offer guidance to patients • Adhere to established clinical protocols and standards of care

Role Description The Training Specialist will be responsible for preparing new ACM employees to meet their role expectations by delivering the curriculum outlined in the new hire onboarding program (ACM Academy). As part of this, the Training & Development Specialist is also responsible for creating and maintaining all training resources on ACM’s internal wiki. In addition, this person will work to identify gaps in knowledge across the team and put training/communication strategies in place to bridge these gaps. They will work closely with ACM leadership to continuously develop and refine existing curriculum as well as provide routine mentoring, feedback and progress evaluations of new employees. Responsibilities - Deliver effective training to drive expected results in both group and individual (virtual) classroom settings. - Educate new employees on the life cycle of clinical trials, the role and responsibilities of ACM Project Managers, and current best practices. - Coordinate and facilitate the training of new processes and systems. - Prepare and maintain Study Management curriculum and training materials used during the onboarding of new Study Management employees. - Train newly-hired Study Management employees as part of their onboarding. - Provide ongoing feedback to Study Management leadership regarding the status of current training activities and interaction with new and existing employees. - Provide demonstrations of system functionality as necessary. - Participate in process improvement and new system roll-out initiatives from a workflow analysis and education perspective. - Assist with monitoring completion of training requirements for new and existing Study Management employees. - Monitor, track and analyze training effectiveness and make amendments to the program as needed. - Deliver formal and individual training as needed for remedial and ongoing training as identified by Study Management leadership. - Provide mentorship and continuous support as needed. - Understand and follow company policies and procedures while always maintaining patient and client confidentiality, both inside and outside of the workplace. Qualifications - 3 years of training, instructional design or related experience required. Preferred Qualifications - Bachelor’s degree strongly preferred; concentration in Instructional Design, Communications, or the Sciences is a plus. - Professional training certification preferred. - Proficient with Microsoft Office (Word, PPT, Excel). - Prior experience in clinical trials preferred. - Prior project management experience preferred. - Strong communication skills (oral and written). - Excellent presentation skills. - Self-motivated and results-driven. - Tech-savvy and able to pick up new systems quickly. - Keen attention to detail. Physical Requirements S - Sedentary Work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. Pay Range $75,000.00 - $95,000.00 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Equal Opportunity Employer Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

• Architect, design, and evaluate hardware and software server solutions. • Provides complex server engineering support. • Maintains a high degree of server engineering knowledge.

Role Description Under the general direction, analyses, designs, programs, tests and implements computer systems and programs. Maintains existing systems and collaborates with user departments to determine needs. Provides all levels of documentation and trains users in the operation of their systems. Key Responsibilities - Assists in the development and installation of in-house developed software. - Assists in the installation of commercially developed software and its integration into other RGH systems. - Assists in the evaluation of hardware and software products for possible purchase or lease by the hospital. - Assists in the maintenance of all application software that is the responsibility of the Information Services Department. - Maintains an appropriate level of computer expertise. - Performs other duties as assigned. Qualifications - 1 year of previous experience with programming experience is preferred. - Strong analytical, computer, and communication skills. - Bachelor's degree preferred. Requirements - NA Benefits - NA Company Description Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. - Minority/Female/Disability/Veteran Physical Requirements L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. Pay Range $63,000.00 - $85,000.00 Location Rochester, NY 14617

• Provide strategic leadership for IT infrastructure across cloud, on-premise, and hybrid environments. • Oversee infrastructure operations, cloud platforms, networks, data centers, and security. • Develop and manage high-performing technical teams. • Lead infrastructure modernization, cloud transformation, and disaster recovery initiatives. • Establish infrastructure standards, governance, and technology roadmaps. • Manage budgets, vendor relationships, and contract negotiations. • Ensure compliance with regulatory, legal, and corporate requirements.

• Develop and execute a comprehensive business development strategy to drive revenue growth through the sale of Drugscan’s ConfidentRx application. • Achieve monthly, quarterly, and annual goals and objectives established with the management team. • Establish and nurture relationships with key stakeholders, including C-suite executives, medical leadership, compliance officers, quality personnel, pharmacy leaders, IT personnel, and clinical operations leaders to influence decision-making and drive adoption of our solutions. • Develop and present executive-level presentations with clinical demonstrations of the application. • Conduct market research to identify new business opportunities and stay informed of industry trends and competitor activities. • Collaborate with internal teams, including marketing and product development, to ensure alignment of sales strategies and product offerings with customer needs. • Deliver compelling presentations and demonstrations to key decision-makers, effectively communicating the value proposition of our services and technology. • Serve as an industry expert in selling SaaS solutions and toxicology services by understanding the clinical and regulatory landscape, including best practices for controlled substance prescribing, patient monitoring, risk mitigation, and compliance with established standards and protocols. • Present proposals to clients for Drugscan services. • Coordinate the delivery of products and services sold to clients. • Monitor and report on sales performance metrics within the company’s CRM system, provide insights and recommendations for continuous improvement. • Represent Drugscan at industry conferences and events to enhance brand visibility and establish industry connections.

Role Description The Vice President of Business Development leads the sales efforts of our toxicology services and innovative SaaS technology, the ConfidentRx application, focusing on selling to hospitals, health systems, reference laboratories, and large provider networks. The Vice President of Business Development helps large clinical teams identify and implement best practices for prescribing controlled substances. - Develop and execute a comprehensive business development strategy to drive revenue growth through the sale of Drugscan’s ConfidentRx application. - Achieve monthly, quarterly, and annual goals and objectives established with the management team. - Establish and nurture relationships with key stakeholders, including C-suite executives, medical leadership, compliance officers, quality personnel, pharmacy leaders, IT personnel, and clinical operations leaders to influence decision-making and drive adoption of our solutions. - Develop and present executive-level presentations with clinical demonstrations of the application. - Conduct market research to identify new business opportunities and stay informed of industry trends and competitor activities. - Collaborate with internal teams, including marketing and product development, to ensure alignment of sales strategies and product offerings with customer needs. - Deliver compelling presentations and demonstrations to key decision-makers, effectively communicating the value proposition of our services and technology. - Serve as an industry expert in selling SaaS solutions and toxicology services by understanding the clinical and regulatory landscape, including best practices for controlled substance prescribing, patient monitoring, risk mitigation, and compliance with established standards and protocols. - Present proposals to clients for Drugscan services. - Coordinate the delivery of products and services sold to clients. - Monitor and report on sales performance metrics within the company’s CRM system, provide insights and recommendations for continuous improvement. - Represent Drugscan at industry conferences and events to enhance brand visibility and establish industry connections. Qualifications - Bachelor’s degree in business, healthcare, or a related field - Minimum of 10 years of experience in business development or sales Requirements - MBA preferred - Proven track record of successfully selling healthcare solutions including health systems and C-Suite engagement - Strong understanding of healthcare regulations and compliance related to prescribing practices - Exceptional interpersonal and communication skills, with the ability to influence and build relationships at all levels of an organization. - Experience selling EHR-integrated clinical apps/tools, decision support tools, population health tools/software, or healthcare tech solutions to physician networks and health systems - Experience with the Epic App Orchard - Understanding of ambulatory clinical workflows - Knowledge of operational challenges facing primary care - Solid business acumen with the capability to present to and negotiate with executive teams. - Experience with SaaS products, particularly in health tech, is highly desirable. - Ability to work independently and collaboratively in a fast-paced environment. Physical Requirements - Sedentary Work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.