• Identify, prospect, and cultivate new voluntary benefits opportunities within assigned territory or client segments. • Build and maintain strong relationships with brokers, consultants, and employer partners. • Deliver presentations and proposals tailored to each client’s workforce and benefits strategy. • Manage the implementation and ongoing service of pet benefit. • Coordinate enrollment initiatives—including scheduling, communication planning, and enrollment technology platform setup. • Provide regular account reviews and ensure clients receive proactive service and accurate billing. • Collaborate with internal teams (enrollment, underwriting, marketing, and operations) to ensure a seamless client experience. • Collaborate with carriers and vendors to negotiate terms, resolve issues, and design program enhancements. • Conduct employee education sessions and webinars to help participants understand voluntary benefits options.

• Drive meaningful growth in the business by exceeding your sales quotas • Become a trusted expert and advisor to employers, brokers, and consultants navigating high-acuity health challenges • Expand PHM’s presence and reputation in the employer marketplace • Help advance PHM’s mission of improving outcomes and experiences for people facing serious and complex disease • Closing New Business • Strategizing and Executing • Building Pipeline • Being the Voice of the Customer.

Job DetailsJob Location: City, SD 57078Job Shift: Day ShiftJob Title: Strategic Account Manager Work Location: Remote/Field SUMMARY The candidate will represent Shur-Co, LLC with exemplary professionalism, integrity and energy and will grow sales and market share within the assigned market segment. The candidate will promote and demonstrate Shur-Co as the ideal partner in the strategic market segment by supporting key fleets, dealers, and Original Equipment Manufacturers (OEM). The ideal candidate will be a hands-on and supportive sales professional with experience in the specific market segment. This candidate will identify opportunities and build relationships with decision makers and coaches within this market. This candidate will contribute to and protect the best interests of Shur-Co, LLC by performing the following duties and other duties which may be assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Develop yearly business plans specific to the assigned strategic accounts. Manage existing strategic accounts by providing technical and sales support and managing customer concerns to agreeable resolutions. Some actions used in this process will be: Communicate technical product specifications. Provide input in quoting process. Collaborate with company internal departments which may include engineering, accounting, marketing, operations, senior management, and other sales team members. Provide or monitor product installations and Dealer support to establish continuous improvement at the strategic account and at the Shur-Co manufacturing facilities. When applicable, provide aftermarket sales growth potential to strategic account parts department. Follow through on all warranty concerns or claims promptly and through proper channels and procedures. Participate in the development and execution of key accounts’ plans for use in Shur-Co’s strategic planning purposes and long-range forecasting. Prospect, investigate and study the assigned market segment to identify new business opportunities and/or accounts for the Shur-Co sales team. This process will include: Assessing the opportunity/ account Establishing credibility and building rapport with the potential opportunity/account Continue to develop the opportunity/ account or help to transition to the TSR for further development. Communicate with Service Center Managers and facilitate the coordination of a team to include Customer Service and Sales Engineering to provide service and sales support for the strategic market segment. Represent Shur-Co at key industry trade shows and supporting TSRs at key regional events as needed. Provide monthly reports on activity and performance within the market segment to direct report. Elevate any strategic findings to senior management team. Provide insight in market segment related to customer’s buying habits, industry trends, and market intelligence and communicate this information with the Shur-Co sales team. Travel as needed to support sales and growth in the assigned market segment. Travel will include air flights with limited international travel, Canada, and Mexico. Overnight travel will range between 50% - 80%, which might include some weekend travel, weekly travel, and multiple weekly trips per month. Maintain all customer database and customer information in approved Shur-Co CRM system. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Digital literacy required. EDUCATION and/or EXPERIENCE Bachelor's degree from an accredited four-year college or university. Minimum of three years of industry related experience. Candidates with more industry experience will be considered in lieu of a formal degree. Experience in managing multiple key accounts in the Truck/ Trailer Industry. Formal Sales Training is a plus. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of geometry and algebra. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form as well as understanding abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS, COMPUTER SKILLS Must have an unrestricted valid driver's license with a clean driving record. Basic computer skills with a working knowledge of Microsoft Office Word, Excel, and PowerPoint along with excellent presentation skills. PHYSICAL QUALIFICATIONS While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate. Qualifications

Senior Account Manager / Account Growth Owner Tactiq is a global meeting intelligence SaaS platform, headquartered in Sydney, that uses AI to turn any conversation into actions. Our mission is to transform how teams capture and utilize conversational insights to drive productivity, innovation, and tangible business outcomes. Over 1,200,000 users across 20,000 organizations in the US, EU, and LatAm, including Fortune 500 and ASX50 companies, love us, and we're ready to bring them more value by adding another professional engagement level. This is not Customer Success. This is not support. This is not “relationship management.” This is portfolio revenue ownership. You will own expansion, retention, and commercial growth across mid-market and enterprise accounts. You are accountable for Net Revenue Retention. If you have not carried expansion quota and grown ARR materially, this is not your role. What This Role Actually Is You own: - 5–12 strategic accounts - Expansion revenue target - Net Revenue Retention target - Renewal negotiations - Commercial roadmap per account - Executive stakeholder mapping - Technical orchestration (not coding, but solution ownership) - Cross-functional escalation You sell first. You support the second. What a Winner Looks Like You: - Have carried expansion quota materially - Have grown account ARR 25–50%+ YoY consistently - Can show multi-6-figure expansion wins (including global enterprises and/or F500) - Have run executive QBRs/ABRs that led to expansion - Drive adoption metrics that convert into customer satisfaction and revenue - Independently design account plans without templates - Influence Product roadmap via structured feedback - Can coordinate engineering resources without drama - Do not need daily management Junior AM asks for instructions. Mid AMs defines approaches. Snr AMs influence the company's motion. We are hiring the latter. Core Responsibilities - Own customer-company communications end-to-end - Own expansion & renewal quota - Increase seat penetration, multi-team adoption, and enterprise footprint - Run executive-level QBR/ABRs tied to ROI and real business outcomes - Design and execute account expansion strategy - Identify white space and multi-thread deeply - Coordinate technical onboarding and integration alignment - Reduce churn risk proactively from day 1 - Turn the customer signal into GTM leverage KPIs - Net Revenue Retention % - ARR Expansion $ per quarter - Gross Retention % - Forecast accuracy - Time-to-resolution on escalations - Expansion conversion rate If you are not comfortable being measured on these, this role will be uncomfortable. What Disqualifies You - Pure CS background with no quota ownership - “Relationship-first” mentality without commercial backbone - Heavy dependency on Product to solve everything - Prefers webinars over negotiations - Needs structured playbooks to operate Profile We Look For - 5–10+ years B2B SaaS - Owned expansion revenue formally - Sold into mid-market / enterprise - Fluent in commercial modeling (TCV, ARR, discount logic) - Technically literate (SSO, AI, APIs, workflow config) - Comfortable pushing executives toward decisions - Autonomous operator across time zones Why Join - Accelerate career with an AI-driven company with a roadmap to become AI-native - Direct ownership of revenue impact - Co-build an AI-first account expansion machine - Expansion commission structure - Clear path to Growth Lead - Equity upside - Backed up by strong expansion results and a playing coach leader - Lean team. High leverage. No bureaucracy.