SingleStore logo
SingleStore

The cloud-native database built with speed and scale to power real-time applications.

Partner Operations Manager

OperationsOperationsFull TimeRemoteSeniorTeam 201-500Since 2011H1B SponsorCompany SiteLinkedIn

Location

Costa Rica

Posted

118 days ago

Salary

0

Seniority

Senior

3 yrs expEnglishAWSAzureGCP

Job Description

Partner Operations Manager

SingleStore

• Own the day-to-day operational support for partner, channel, and reseller motions (deal registration, approvals, pricing, workflows, agreements, exception handling) • Partner with leadership to operationalize partner programs and tiers (benefits, discounts, incentives, requirements) and ensure they are reflected accurately in systems and processes • Maintain and execute reseller agreements, including standard and non-standard terms impacting bookings, margins, and commissions • Create and maintain internal and external documentation and training on partner processes (deal reg, marketplace flows, fees, approvals) ensuring clarity for internal teams and partners • Support joint solution and co-selling motions between direct sales and partners, ensuring clear rules of engagement and attribution • Serve as a key business owner for partner-related data, processes, and systems (Salesforce, CPQ, partner portals, co-selling tools, marketplace integrations) • Support the operational workflows for marketplace transactions (AWS, Azure, GCP), including offer creation, credit/ license allocation, and system support. Ensure correct product mapping, pricing, discounts, and fees are reflected in marketplace offers and internal systems. • Build and maintain dashboards and reporting for partner performance (pipeline, bookings, ACV, margins, marketplace volume). Partner with Finance and Accounting to ensure accurate recognition of reseller business. • Analyze partner and channel performance to identify gaps, opportunities, and process improvements that increase productivity and profitability. • Ensure that partner fees, discounts, rebates, and incentives (MDF, SPIFFs, referral fees, marketplace fees, etc.) are correctly set up, tracked, and reconciled • Define and maintain data standards for partner accounts, contacts, registrations, and opportunities to ensure clean reporting

Job Requirements

  • 3–5+ years of experience in Partner Operations, Channel Operations, Revenue Operations, or Sales Operations at a B2B technology or SaaS company
  • Direct experience supporting both direct and indirect selling motions, including resellers, distributors, and cloud marketplaces
  • Strong working knowledge and experience supporting one or more cloud marketplaces (AWS Marketplace, Azure Marketplace, GCP Marketplace) including opportunity submission, tracking, and reporting
  • Experience with reseller and channel agreements, including discount structures, partner fees, and incentives
  • Hands-on experience with Salesforce (and ideally CPQ and/or PRM tools) for managing partner accounts, opportunities, and deal registration. Experience with designing and maintaining fields, workflows, integrations, and dashboards.
  • Advanced analytical skills with the ability to work with large data sets, build reports, and generate insights to inform decision-making
  • Proven ability to design, document, and improve processes, balancing governance with ease-of-use for internal teams and partners
  • Familiarity with SaaS revenue recognition and bookings policies related to indirect and marketplace deals is preferred
  • Excellent communication and stakeholder management skills; able to collaborate effectively with Partner/Channel leadership, Sales, Finance, Legal, and external partners.
  • Highly organized, detail-oriented, and comfortable operating in a fast-paced, high-growth environment.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Related Categories

Related Job Pages

More Operations Jobs

• Empower and Scale a Large Organization: Confidently lead, mentor, and build a dynamic, proactive, and high-performing remote team with a headcount of 50+ • Drive Operational Excellence: Take full ownership of your team’s KPIs and its performance, driving measurable results and holding a high bar for success • Champion Continuous Improvement: Spearhead and implement impactful quality and efficiency projects to constantly elevate our data operations • Pioneer AI-Driven Solutions: Identify opportunities and lead the integration of artificial intelligence into operational workflows to accelerate web research, enhance data quality, and drive next-level automation • Shape the Technology Landscape: Partner and collaborate closely with the engineering teams to build innovative tooling and scale process automation • Proactive Risk Management: Act decisively to identify and escalate all risks and incidents early and unambiguously, ensuring smooth and reliable operations

Spain

• Empower and Scale a Large Organization: Confidently lead, mentor, and build a dynamic, proactive, and high-performing remote team with a headcount of 50+ • Drive Operational Excellence: Take full ownership of your team’s KPIs and its performance, driving measurable results and holding a high bar for success • Champion Continuous Improvement: Spearhead and implement impactful quality and efficiency projects to constantly elevate our data operations • Pioneer AI-Driven Solutions: Identify opportunities and lead the integration of artificial intelligence into operational workflows to accelerate web research, enhance data quality, and drive next-level automation • Shape the Technology Landscape: Partner and collaborate closely with the engineering teams to build innovative tooling and scale process automation • Proactive Risk Management: Act decisively to identify and escalate all risks and incidents early and unambiguously, ensuring smooth and reliable operations

Portugal
Sodexo logo

Airline Lounges Regional Support Chef

Sodexo

Sodexo is a leading provider of facilities management and food services committed to improving the all-around quality of life. With U.S. headquarters in Gaither

Operations118 days ago

Role Overview Are you looking for a highly visible, challenging opportunity, in a fast-paced rewarding environment? Sodexo is seeking a Senior Manager level culinarian for our Regional Deployment Chef position for our Airline Lounge Business Segment. This position is virtual and will office from your home with the preferred candidate residing on the East Coast or Northeast with access to a major airport. The Regional Deployment Chef will focus on culinary excellence, innovation, and the experience to support operational excellence. This position reports into the Culinary Director and will leverage their strong culinary and operational skills to partner with key stakeholders (culinary, marketing, concept development, innovation, procurement, risk management, operations, and human resources) to promote Sodexo standards, expectations and enhance user (partner) experience. There is up to 80% travel for this role. East Coast based is required. Position has a strong base salary, bonus potential, and room to grow and advance! 3 weeks paid vacation, great benefits available day one, 401K, and more! What You'll Do - Drives culinary innovation, excellence and quality standards - Coaches to meet expectations of hospitality that is friendly and engaging - Manages and mentors toward business goals, ensuring maturation and training of our team - Ensures that all products and ingredients that are used are purchased following sector and purchasing standards and sustainability commitments. - Collaborates with sector culinary team to maintain recipe and menu electronic database, including scaling to appropriate volumes - Partner with Food Safety and Workplace Safety managers to train and develop the safety programs - Works with managers to ensure all sector and Sodexo employee guidelines are implemented and adhered to - Treats everyone with professionalism, care and respect - Communicates with our Partners honestly, accurately and in a timely manner - Visit accounts to follow-up and support, tracking/measuring account results. - Train to reinforce new management behaviors, and monitoring procurement compliance. - Provide technical and/or management support and expertise within the defined scope of culinary program. - Utilize company and approved industry techniques and processes to determine program changes and recommendations for innovation and upgrades. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring - Possess a strong culinary background. - Have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization. - Be able to manage multiple priorities, demonstrate professional communication skills, and show a passion for high customer service. - Possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high level of customer service. - Previous training experience - 5-7 years of executive-level culinary management experience required - A proven track record as an innovative and financially responsible manager - Prior experience managing volume of at least $5M with P&L experience - Experience in R/D, operations, or concept development a plus - A proven track record of leadership - Expert knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls and presentation - Proven coaching and teaching skills with peers, individuals, and teams - Passion for food trends, flavors, innovation and recipe development - Proven ability to maximize budget, enhance sustainability and creativity across all channels in alignment with business strategy - Ability to effectively communicate, motivate and interact with all levels within the organization - Working knowledge of Microsoft 365 Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Functional Experience - 3 years

United States
$86.3K - $133K / year
Leidos logo

Email Operations Intern

Leidos

Leidos is an innovation company rapidly addressing the world’s most vexing challenges in national security and health.

Operations118 days ago
InternshipRemoteTeam 10,001+Since 1969H1B Sponsor

• Assist Email Operations Administrators with the daily support and administration of Exchange Online M365 GCC-High cloud environment • Review system logs and dashboards proactively to help identify/troubleshoot issues • Familiarize yourself with Splunk and assist team with improving/optimizing team dashboards • Assist with operational patching procedures • Identify and recommend areas of improvement regarding Email Operations support and best practices • Review Email Operations documentation and assist with updates, as needed • Assist with development of PowerShell scripts that improve efficiency through automation • Generate Summaries/Reports and assist with Email and Teams related trouble ticket resolution • Assist team members with various projects and tasks on an as-needed basis

United States
$48.1K - $87.0K / year
Job Closed