• Provide support to Project Managers (PM) and Operations Specialists of the Operations Support (OSS) Branch, and other PMs or JISR administrative team on an as-need basis. • Provide support toPMs for Acquisition, Service Now Dashboards, Coordination of meetings, Follow-up of procurements and internal reviews, request new- or extend Reach accounts and laptops for contractors • Monitor & control non-complex small projects • Coordinate and participate in multidisciplinary meetings

• Own the implementation journey end-to-end — from understanding client requirements to ensuring smooth delivery, high customer satisfaction, and continuous improvement. • Translate complexity into clarity — design scalable, tailored solutions that align with customer workflows and business goals. • Collaborate closely with our engineering team to tackle technical challenges, adapt the system to customers’ unique processes, and ensure successful integration with existing systems. • Be the client’s trusted partner — anticipate needs, surface insights, and ensure they realise the full potential of blp’s automation. • Work with sales to design tailored implementation plans aligned with customer needs and drive deep product adoption. • Feed the product loop — translate feedback into long-term improvements to continuously evolve our platform.

• Own the implementation journey end-to-end — from understanding client requirements to ensuring smooth delivery, high customer satisfaction, and continuous improvement. • Translate complexity into clarity — design scalable, tailored solutions that align with customer workflows and business goals. • Collaborate closely with our engineering team to tackle technical challenges, adapt the system to customers’ unique processes, and ensure successful integration with existing systems. • Be the client’s trusted partner — anticipate needs, surface insights, and ensure they realise the full potential of blp’s automation. • Work with sales to design tailored implementation plans aligned with customer needs and drive deep product adoption. • Feed the product loop — translate feedback into long-term improvements to continuously evolve our platform.

Role Description Provide support to Project Managers (PM) and Operations Specialists of the Operations Support (OSS) Branch, and other PMs or JISR administrative team on an as-need basis. - Provide support to PMs for Acquisition, Service Now Dashboards, Coordination of meetings, Follow-up of procurements and internal reviews, request new- or extend Reach accounts and laptops for contractors. - Monitor & control non-complex small projects. - Coordinate and participate in multidisciplinary meetings. Qualifications - The candidate must have a currently active NATO SECRET security clearance. - Higher vocational training in a relevant discipline with 5 years post-related experience or a secondary educational qualification with 5 years post-related experience in supporting the administrative parts for a team of project managers. - Holds a formal Project Management qualification such as PRINCE 2 or PMI PMP, or proven relevant experience. - Must have the ability to work with a team of Project Managers and Operational Specialists, supporting them in the development, monitoring and reporting of project plans, costs plans, resource allocations, and procurement activities. - Must demonstrate the ability to work pro-actively and independently on the assigned tasks, for which a level of familiarity with the specific programmes is required. - Must have in-depth knowledge of MS-Office tools. - Must have a strong knowledge of project administration tasks such as documentation requirements, project development task flows from start-up to closure, supporting projects delivery within agreed scope, time, cost and quality limits. - Must have recent experience of the administration and management of assigned projects in accordance with appropriate NATO regulations and NCIA project management policies and procedures. - Must demonstrate current experience with NATO Security Investment Programme (NSIP) process (including specifically Type-B Cost Estimate, Scope Change letters, Joint Final Acceptance Inspection). - Experience in supporting Project Managers for NCIA Third Party projects for NAPMA, NSPA, NAEW Force and SHAPE. - Must demonstrate experience with NCIA Procurement Types (Basic Ordering Agreement, Indefinite Delivery Indefinite Quantity, Invitation for Bid). - Must demonstrate in-depth experience in using Enterprise Business Application (EBA), Service Now, and Neo E-Procurement. - Must demonstrate experience in NCIA Orderbooks, Service Now Dashboards, other Service Now Dashboards and Reporting tools. - Experience in maintaining SharePoint workspace and portals. - Demonstrates excellent written and oral communication skills in English. Requirements - Required Start Date: 11 May 2026 - End Contract Date: 31 December 2026 - Required Security Clearance: NATO SECRET Benefits - Off-Site Discount: 5% applicable to all requirements when assigned personnel are permitted to work Off-Site.