• Optimize the AIR AI agent for customers to improve their results. • Add new AI automations for large clients to expand their results. • Diagnose failing accounts and re-align their AI agent to perform better and get them back to success. • Be the expert of prompting our AI and creating default easy settings and strategies that will work for smaller customers. • Help our team strategize new ways to apply the AIR agent to increase revenue for clients.

Role Description We are seeking a motivated Quality Assurance Checker to join our dynamic team working remotely with a prestigious UK-based client. This is an excellent opportunity for individuals looking to start their career in a professional, international environment. No prior experience is required – we provide comprehensive training to ensure your success! As an independent contractor, you'll enjoy the flexibility of working from home while building valuable skills that will serve you throughout your career. Our client offers a supportive environment where you can grow professionally while maintaining a healthy work-life balance. Key Responsibilities - Review and evaluate work outputs against established quality standards and guidelines - Identify errors, inconsistencies, and areas for improvement in deliverables - Provide detailed feedback and coaching to team members to improve performance - Document quality issues and track trends for management reporting - Conduct regular audits of processes to ensure compliance with best practices - Collaborate with training teams to develop quality improvement initiatives - Maintain accurate records of quality checks and performance metrics - Support continuous improvement efforts by identifying systemic issues Requirements - South African citizen or permanent resident with valid work authorization - Excellent written and verbal English communication skills - Strong computer literacy and familiarity with Microsoft Office or Google Workspace - Reliable high-speed internet connection (minimum 10 Mbps) - Quiet, dedicated workspace free from distractions - Strong attention to detail and organizational abilities - Ability to work independently and manage time effectively - Professional attitude and commitment to meeting deadlines - Flexible availability to accommodate UK business hours when needed Equipment & Setup - A reliable laptop or desktop computer (Windows 10/11 or macOS) - Stable high-speed internet connection (10 Mbps minimum) - Quality headset with microphone for clear communication - Webcam for video meetings and training sessions - Quiet, professional workspace with adequate lighting Benefits - Competitive Salary: R21,000 per month - Fully Remote: Work from the comfort of your home anywhere in South Africa - Comprehensive Training: Full onboarding and ongoing professional development - Flexible Hours: Enjoy work-life balance with adaptable scheduling - Career Growth: Opportunities for advancement within the organization - UK Client Exposure: Gain valuable international work experience - Independent Contractor Status: Freedom and flexibility in how you work - Supportive Team: Access to mentors and team leads for guidance

• This Warehouse Automation Engineering position can be responsible for he effort in identifying, evaluating, piloting and deploying new warehouse automation technologies • Work directly with internal operations, solution design, continuous improvement, information technology, product teams and stakeholders to identify, select, and deploy new technology with automation partners • Consult with internal and external contacts to quickly demonstrate the value and feasibility of warehouse automation capabilities to create a competitive differentiator • Build ROI and justification based upon multiple criteria in order to select the optimal solution design • Support automation project lead on identifying gaps in vendor FSD/SOW using the FSD Checklist process • Provide input on automation solution designs to ensure that key items are considered for implementation and ongoing operational performance • Help lead build collateral for vendor tech review request and requests for quotes • Some Project Management of smaller projects, including updating of Punch List, Project Plan • Verify and prioritize optimal on-stie support is utilized on all projects • Support on-site Solution Acceptance Test (SAT) testing plan

• Design, develop, test, and deploy RPA processes using the Blue Prism platform, adhering to best practices and coding standards. • Use Claude to analyze existing BluePrism "Code Stages" (.NET/C#) and legacy SQL procedures. • You will be responsible for identifying technical debt and refactoring code for 2x performance gains. • Develop and integrate Python scripts and modules within Blue Prism processes for complex logic, data manipulation, API interactions, and advanced functionalities not natively supported by Blue Prism. • Collaborate with Business Analysts and Solution Architects to understand process requirements (PDDs, SDDs) and translate them into efficient and scalable automation designs. • Use AI to generate complex, synthetic test data and identify "unhappy path" scenarios that traditional unit testing often misses, ensuring 100% production readiness. • Utilize LLMs to ingest system logs and error reports during L3/L4 escalations to accelerate Root Cause Analysis (RCA) and suggest permanent architectural fixes. • Provide ongoing support, monitoring, and maintenance for deployed RPA solutions, including debugging, patching, and performance tuning. • Deep understanding of Multi-VM scalability and memory management to prevent production crashes. • Communicate progress, challenges, and blockers clearly and proactively to team leads and project managers. • Collaborate closely with business stakeholders, process analysts, and engineering teams using agile delivery practices.