Role Description As a Key Account Manager you will play a pivotal role in maintaining and developing the relationships with our clients and consolidating our presence on the local market along with expanding our client base. This is a remote vacancy open to candidates residing in Italy, as the job requires regular business trips across Northern and Central Italy. - Expand and consolidate presence in the assigned territory; - Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance; - Collaborate with the sales team to identify and grow opportunities within the territory; - Follow-up with existing and new partners in order to provide system training; - Position the brand within the travel trade through ongoing product presentations and networking events; - Address incident issues, ensuring partners support; - Payments control: oversee and ensure accuracy in transaction processing; - Spend approximately 40% of your working time on business trips, including meetings with clients, industry events, and other business-related events; - Provide market & competitive environment analysis; - Provide regular comprehensive reporting through CRM and internal systems; - Maximize and develop API deals with the potential and existing partners. Qualifications - Minimum of 2 years of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies. - Experience within the travel, IT, or e-commerce industries would be a plus. - Fluent in Italian and English. Requirements - Up to 50% of travel time may be required; - Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards; - Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, team player; - Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence; - Competence in API technology deals is a plus. Benefits - Flexible schedules and opportunity to work remotely; - Ambitious and supportive team who love what they do, appreciate each other, and grow together; - Internal programs for adaptation and training, development of soft skills, and leadership abilities; - Partial compensation for participating in external training and conferences; - Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world; - Corporate prices on hotels and travel services; - MyTime Day Off - an extra non-working day without loss of compensation.

• Identify and develop new business opportunities within assigned market. • Engage with clients to understand their needs and align them with the organization's offerings. • Prepare and deliver effective sales presentations and product demonstrations. • Negotiate product/service terms with moderate authority. • Maintain comprehensive records of customer interactions and sales metrics. • Follow up on leads and convert them into sales. • Manage customer accounts and ensure their satisfaction. • Collaborate with internal teams to address customer requirements and issues. • Assist in the preparation of sales forecasts and performance reports. • Participate in developing strategies to achieve sales targets.

Made In is seeking an Enterprise Account Manager to support and grow our B2B restaurant partnerships. This role will focus on managing relationships with existing enterprise restaurant groups while partnering closely with our outbound sales team to support new opportunities and vertical expansion. You will contribute to our success by ensuring the long-term growth and success of our restaurant partners while helping build a key area of strategic growth for the company. The ideal candidate is a highly motivated and self-driven sales professional who is organized, an effective communicator, and energized by the opportunity to work with one of the most popular and fastest-growing brands in the industry. You understand how to manage and grow strategic accounts, while maintaining strong commercial instincts and contributing to pipeline growth when opportunities arise. What You’ll Do: - Represent the Made In brand by managing and growing existing enterprise restaurant accounts within your specified vertical industry and/or region - Serve as the primary point of contact for strategic restaurant partners, ensuring a high level of service and long-term relationship success - Identify expansion opportunities within existing restaurant groups, including new locations, equipment refresh cycles, and new product categories - Partner closely with outbound enterprise sales reps to support new business opportunities, large rollouts, and strategic restaurant partnerships - Meet customers in the field or represent Made In at industry events to strengthen relationships, introduce new products, and deepen brand partnerships - Manage post-sale logistics for large commercial orders including but not limited to quoting, payment processing, delivery coordination, and operational follow-through - Manage, track and report account activity, pipeline development, forecast, and delivered revenue via Salesforce and other sales tools - Maintain strong commercial awareness and contribute to identifying potential new business opportunities within broader hospitality verticals Qualifications Experience: - Minimum 5 years of experience in enterprise sales, strategic account management, or partnerships, preferably within the restaurant or hospitality industry. Skills: - Strong understanding of the restaurant industry and its challenges. - Excellent communication, negotiation, and presentation skills. - Proven ability to build and maintain relationships with C-level executives. - Proficiency in CRM software and Google Suite. - Ability to work autonomously and as part of a team. - Strong analytical and problem-solving skills. Personal Attributes: - Results-Driven: Demonstrated ability to meet and exceed sales targets. - Customer-Focused: Passionate about helping clients achieve their goals. - Strategic Thinker: Ability to develop and execute effective sales strategies. - Adaptable: Comfortable working in an agile, high-growth, ever-changing environment. - Team Player:Collaborative and able to work effectively with cross-functional teams. Benefits We Offer: - Competitive salary, stock options, 401k, healthcare benefits (including fertility and family-building care, mental health therapy, teladoc virtual health access along with HSA and FSA plans) and free and discounted cookware - A people-centric workplace with flexible time off - A vibrant, lively office space in the heart of South Austin which includes our onsite studio kitchen Made In is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Made In makes hiring decisions based solely on qualifications, merit, and business needs at the time. Location Austin, Texas (Remote) Department Sales Employment Type Full-Time Minimum Experience Mid-level

Job Description The Account Manager is responsible for Account Management for Healthcare Diagnostics customers within assigned territory (Eastern PA, NJ, DE). Maintains and expands relationships with customers of the organization, accountable for direct sales of new/existing products, develops and implements strategic sales plans to maintain and grow the business to exceed sales goals and performance expectations by performing the following duties: Essential Job Functions & Responsibilities: - Sales of Cancer Diagnostic Products, including Genomics and Pathology automated workflow solutions into the Anatomic Pathology/Clinical Marketplace. - Promotes Agilent Pathology/Genomics products and identifies potential sales opportunities in a professional manner to achieve the sales plan. - Develops and implements strategies to maintain and/or expand sales within an assigned territory. - Ability to work in a team environment to effectively collaborate with service, applications and sales and marketing specialists. - Prepares a plan for each account to identify customer needs/opportunities and how they can be met in the short, mid, and long-term. - Forecasts the demand for product(s) within assigned territory. - Provides reports on the budget and sales activity for a given period. - Accountable for financial proposals (i.e., single use quotes, reagent rentals, Unilateral and Bilateral agreements, etc.), territory management and forecasting. - Collaborates with customers to understand the customer's overall objectives and requirements. - Contacts customers on a regular basis, both in-person and virtually, to maintain account relationships, advises on new product and service offerings, and obtain feedback on products. - Calls on multiple stakeholders including Pathologists, Administrators, Technicians, Purchasing Agents, and Managers in clinical laboratories located in hospitals, reference testing labs, comprehensive cancer centers and labs involved in clinical diagnostic workflows. - Ensures sales, applications and service, and training departments provide post implementation support to assigned accounts. - Serves as a point of escalation for issues or activities that the customer encounters during product utilization. - Expedites the resolution of customer problems/complaints. - Prepares and conducts technical/product presentations and demonstrations. - Participates in trade shows by representing the organization and sharing information on products. - Provides feedback to marketing and product engineering teams for future product enhancements. - Shares ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, install, manage). - Supplies quarterly and annual business forecasting by providing account trends and sharing future client needs. - Develops Total Available Market Analysis for territory to include analysis of all hospitals and reference labs in territory performing testing which Agilent supplies with list of equipment used for testing, volumes, and current dedication. - Prepares and presents Business Review Analysis to top 10 customers in territory on bi-annual basis. - Achieves assigned Key Performance Indicators. - Compliant with industry regulations and requirements related to Health Care Organizations and Health Care Professionals. - Other related duties may be assigned. Travel - 80% in the assigned territory. This position involves regular face-to-face travel, including the inherent risks associated with travel and weather conditions. This position may require working at customer facilities and workshop locations where conditions may vary to include exposure to temperature changes, varying levels of equipment noise, moving objects, electrical/manual machinery, and biologically hazardous materials. Some locations may house laboratories where exposure to fumes, chemicals, toxic materials, blood, and/or blood products may occur. The use of personal protective safety equipment may be required at some locations where safety techniques for handling hazardous materials must be learned and practiced. Qualifications - Bachelor’s degree in Life Sciences or a Medical Technologist certification and/or equivalent experience. - 4+ Direct sales experience with a track record of successfully developing new business and maintaining existing accounts - 4+ years selling medical devices or related products and services. - Experience calling on Reference Labs, Medical Centers, Pathologists, or related providers highly desirable. - Working knowledge of Genomics and Next Gen Sequencing workflows a plus. - Working knowledge of PowerPoint, Excel, MS Teams and navigating CRM tools and other enterprise software. Other requirements and personal characteristics: - Function in a responsible, professional manner using good judgment in decision making. - Think and act independently with little direct supervision, maintain work ethic, remain focused while working in the field. - Maintain strong desire to succeed and to accept accountability for assignments. - Make decisions while considering the needs of a global market. - Handle the emotional challenges of extensive domestic travel and adjust to the conditions of customer facilities and abide by requirements imposed by non-Agilent facilities in a professional manner. - Highly organized to handle large customers and multiple sales call points. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least March 31, 2026 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage. The full-time equivalent pay range for this position is $147,675.00 - $246,125.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Sales