• Analyzes and defines software and/or systems requirements to determine specifications and standards. • Performs coding, debugging, testing and troubleshooting throughout the application development process. • Develops software and tools that support design, infrastructure, and technology platforms, including databases and cloud-based systems, to optimize operational efficiency. • Provides feedback in code reviews within their owned area and other technical domains as appropriate. • Consistently writes unit, integration, and/or API-level tests and coaches teammates to maintain testing discipline. • Analyzes and designs databases within an application area. • Architects and implements authentication and identity solutions using CAS and Auth0. • Ensures all team members adhere to efficient processes and best practices by leading with expertise and guidance. • Develops high-performance backend services using Java (Spring Boot preferred). • Assists in tracing and debugging issues beyond their immediate team’s domain, collaborating across the engineering organization to ensure timely resolution of faults.

• Analyzes and defines software and system requirements to establish specifications and standards. • Develops, debugs, tests, and troubleshoots code throughout the application lifecycle while improving observability and reliability via monitoring, alerting, incident response, and post-incident hardening. • Designs, builds, deploys, and operates production systems and services supporting product features, integrations, and platform capabilities. • Develops tools for infrastructure and technology platforms including operating systems, networks, databases, and cloud solutions to optimize operational efficiency. • Builds and maintains CDC/streaming data movement workflows (e.g., Debezium, Kafka) with focus on replay, idempotency, backfills, and schema evolution. • Delivers reliable integrations with cloud storage and data warehouses such as Snowflake and Iceberg, leveraging dbt for modeled data layers. • Writes clean, maintainable code shipped through robust Git/PR/CI/CD workflows with appropriate testing, documentation, and peer code reviews to meet or exceed standards. • Uses Terraform, containers, and Kubernetes (or equivalents) to safely deploy and operate services and infrastructure. • Partners cross-functionally to define requirements, shape technical approaches, and deliver iterative value. • Mentors engineers and contributes to engineering standards, design reviews, and platform best practices.

ABOUT COLLECTIONHQ CollectionHQ (a Fluent Software Group company) is a Scotland-based company providing software solutions and services to public and academic libraries worldwide. We are driving change in our internal processes to increase efficiencies and fuel growth and this role sits right at the heart of that transformation. ROLE OVERVIEW This person sits at the intersection of engineering and go-to-market, with a specific mandate: build and operate the AI systems that drive pipeline, conversion, and revenue expansion autonomously. The GTM Engineer will be pivotal in deploying the latest agentic AI tools to automate and streamline our RevOps pipeline, working closely with our Marketing, Sales, and Customer Experience teams to drive sustainable revenue growth. This role reports to the VP of Sales, with a dotted line to the Engineering and Technology department heads. WHAT YOU WILL DO - Configure, optimize, and scale AI tools across the full GTM funnel — from prospecting through renewal - Design autonomous workflows: lead qualification agents, outbound sequencing, and intent signal routing - Train GTM teams on AI-native workflows and drive adoption of agentic tooling across portfolio companies - Work with sales and marketing leadership to identify the highest-leverage AI use cases - Oversee fleets of interoperable AI agents assigned to specific GTM process segments - Build live ROI visibility dashboards showing what is working, what is lagging, and delivering recommendations to reps and leadership - Bridge RevOps strategy with AI-native execution, closing the gap that traditional RevOps leaders cannot fill WHAT YOU BRING Technical Skills: - Python, LangChain / LangGraph - CRM APIs (HubSpot, Salesforce) - Prompt engineering and LLM fine-tuning - Workflow automation: Zapier, n8n, Clay, Apollo Commercial & Soft Skills: - Strong commercial intuition: CAC, conversion metrics, revenue funnels - Data analysis and performance measurement - Stakeholder management across sales, marketing, and product - Experience in B2B SaaS or library technology environments (asset) ABOUT YOU - You think in systems — you see a manual GTM process and immediately visualize how an agent would run it - You are equally comfortable in a terminal and in a boardroom conversation about pipeline strategy - You have shipped AI-powered GTM workflows in production, not just prototypes - You understand that a great agent is useless if it is not adopted — you drive change, not just code LOCATION We are looking for a candidate based in either the United Kingdom or Ireland. #collectionHQ

Role Description The Industry 4.0 Engineer designs, builds, and delivers cyber-physical system demonstrations that showcase the integration of automation, sensors, robotics, and digital platforms within C5MI’s Live Warehouse Experience Center. This role blends hands-on engineering, rapid prototyping, and customer-facing engagement to bring Industry 4.0 concepts to life. The engineer collaborates across IT and operational technology (OT) domains to develop scalable, composable demonstration scenarios aligned with customer needs and C5MI’s digital maturity model. Essential Functions & Responsibilities - Designs and develops prototypes and proof-of-concept models demonstrating interaction between physical devices and digital systems. - Creates and enhances cyber-physical system (CPS) demonstrations integrating robotics, sensors, AGVs, and automation technologies. - Collaborates with architects and engineers to integrate CPS with backend systems including applications, databases, cloud platforms, and analytics tools. - Builds and maintains a controlled lab environment, including playbooks, setup/teardown scripts, and continuous improvement documentation. - Defines technical requirements, configures hardware, installs software, and troubleshoots system issues. - Develops reusable designs and writes code (Python, JavaScript, low-code/no-code tools) to orchestrate CPS behavior. - Integrates sensors (vision, temperature, motion, etc.) into demonstration environments, including data collection, processing, and action triggers. - Implements cybersecurity controls such as encryption, access management, and secure communication protocols. - Supports internal customer engagements by delivering, refining, and scaling demonstration scenarios. - Conducts research on emerging Industry 4.0 capabilities, threats, and trends; authors internal recommendations and presentations. - Adheres to all certified processes and information security standards, actively participating in quality assurance activities. - Performs additional tasks as assigned to support C5MI’s Industry 4.0 roadmap. Qualifications - Bachelor’s degree in Computer Science, Computer Engineering, MIS, or related field; or equivalent experience. - 5-7 years of industry experience, including 2-3 years as a software engineer or automation controls engineer supporting OT solutions. - Experience with low-code/no-code platforms (Node-RED, Node.js, PowerAutomate) and familiarity with HTML/CSS. - Hands-on experience with Industry 4.0 frameworks, toolsets, and modeling platforms (e.g., Node-RED, Predix, MindSphere). - 1-3 years supporting testing of OT solutions, including authoring test plans, data provisioning, execution, and remediation. - Ability to obtain a U.S. security clearance (U.S. Citizenship required). - Experience with hybrid cloud implementations, IPaaS/SaaS integrations, and cloud governance. - Strong understanding of IT infrastructure, networking, systems administration, and cybersecurity fundamentals. - Proficiency in at least one programming language and modern software development practices. - Strong communication skills with the ability to translate technical concepts for non-technical stakeholders. - Demonstrated ability to analyze complex technical issues and deliver effective solutions. Nice to Haves - Experience in manufacturing, warehouse operations, or cyber-physical environments. - Familiarity with robotics, AGVs, PLCs, or industrial automation systems. - Knowledge of HTML, CSS, and overall web page development. - Experience with virtualization technologies, data management, or cloud platforms (AWS, Azure, GCP). - Exposure to Agile or Scrum methodologies and project management tools. - Experience authoring technical documentation, SOPs, or demonstration playbooks. - Prior work supporting government or defense-related programs. - Full lifecycle implementation experience across IT/OT environments. - Background in sensor fusion, edge computing, or real-time data processing. - Certifications in cybersecurity, cloud, or Industry 4.0 technologies. Compensation In accordance with pay transparency law, the expected salary range for this position is $110,000– $145,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. Benefits - Medical, dental, vision, life, and long-term disability coverage. - 401(k) plan. - Bonus opportunities. - Paid holidays and paid time off. How to Apply To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply. If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email or speak with your recruiter. Equal Opportunity Employer C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.