Job DetailsJob Location: Unity School of Christianity - Unity Village, MO 64065Shift: Tues - Fri 7am-4:30pm Position Summary: Offer exceptional customer service by providing inbound callers with expert product guidance and create a positive experience that will build and strengthen relationships with current and future customers. Additionally, respond to electronic and written correspondence. Bilingual customer care representative will be required to communicate verbal and written in English and Spanish, or a language designated when hired. Essential Job Functions: Maintain status to accept telephone and electronic constituent orders and requests. Listen to and analyze customer communication to offer appropriate sales recommendations of products that support organizational objectives. Able to be active and available to pray with callers at a minimum of 85% of scheduled ACD (Automotive call distribution) hours during a scheduled time. Input customer requests into database. Research and review billing, product, or shipping questions. Follow-up with constituent, as necessary in both English and language designated at hire date. Read and analyze incoming e-mails and correspondence of both spiritual and business nature and respond according to written procedures. Extract mail and perform scanning processes, as necessary. Accept and direct inbound calls to the appropriate department or service. Regular Attendance. Defined in the department as less than 9 points. Able to be empathetic and nonjudgmental when addressing sensitive and complex issues related to crisis situations. On occasion, be able to handle sensitive subject matters with professionalism, empathy, and discretion. This may include caller circumstances involving topics such as domestic violence; trauma, abuse; suicide; death; personal health, sexual health; and other sensitive issues that may arise during communications with those individuals in crisis who reach out for prayer. Associates will be provided training on how to handle said situations should they arise. Adhere to all company policies and procedures including all safety guidelines. Utilize electronic time management system to input time and attendance. This may be a work-from-home position, in which case the team member will be required to attend on-site training and special events as requested. Non-Essential Job Functions: Maintain confidentiality of all work. Make outbound calls as required. QualificationsEducation: Minimum high school diploma or GED equivalent. Experience: Minimum one-year customer service experience, preferably in a call-center environment. Demonstrated effective interpersonal and verbal communication skills including phone skills. Excellent organizational skills and ability to multi-task efficiently. Fluent Bilingual (Spanish/English) skills. Excellent communication and interpersonal skills, with the ability to effectively interact with those in crisis, as well as with individuals at all levels of the organization. Computer Skills: Minimum intermediate end-user of MS Office: MS Word, MS Excel, and MS Outlook. Proficient with internet research and mobile device applications. Minimum intermediate end-user of database systems to maintain client account information. Excellent keyboarding skills. Certificates & Licenses: Other Requirements: Fluent bilingual (Spanish and English) skills preferred, when indicated. Fluency includes reading, writing, and speaking both languages. Complete human resources skills testing: MS Word and MS Excel If bilingual skill is indicated, human resources skills testing: Spanish-English Translation An active data plan with a reputable mobile service provider or a landline, ensuring reliable and secure access to the company's data center for login authentication. Competency Statements: Quality: Able to provide high quality services and products while consistently seeking ways to improve outcomes and enhance service. Accountability: Able to demonstrate commitment to the position and accept responsibility for personal actions. Values: Able to promote a safe and inclusive environment of integrity and honesty. Work Environment & Physical Requirements Activity Frequency Indoor Work C Outdoor Work N/A Sitting at Workstation C Use of Hands/Fingers C Lifting/Carrying (up to 25 lbs) O Reach: Overhead Forward O Operating Computer C Cleaning/Housekeeping Duties N/A Exposure to Cleaning Chemicals/Hazards N/A Operating Equipment N/A Excessive Noise N/A Climb-Stairs and Ladders N/A Traveling N/A Talk/Communicate C Standing/Walking O Stoop/Kneel/Crouch/Crawl N/A Operating Company Vehicle N/A Personal Protective Equipment N/A Read/See C Exposure to Temperatures N/A N/A Not Applicable Activity - Not applicable to this occupation O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day) F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day) C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day) Additional Information Work Environment: Office Environment Acknowledgment Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Overview We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview - Start Date: 20 April 2026 - Salary: £26,436.80 per annum - Hours: 40 hours per week - Site: Work from Home - Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 – Sat-Sun - some weekend working is a requirement. - Training Duration: 8.5 days - Contract: Temporary - up to 3 months - Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE YOU WILL BE PROVIDED WITH A DESKTOP PC. YOU MUST HAVE HOME BROADBAND AND BE ABLE TO CONNECT TO YOUR MODEM VIA ETHERNET CABLE, WIFI CONNECTION IS NOT POSSIBLE. THIS IS A TEMPORARY CONTRACT ONLY OF UP TO 3 MONTHS Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being “a great place to work”. What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a temporary full-time contract to work for a reputed public sector client, this contract is for up to 3 months. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: - Process Excellence - Doing things well means something to you and you will always strive to improve on your work. - Collaboration - You enjoy working with others and you like working as a team player. - Communication - You can speak and write clearly and in a confident manner. - Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. - Open-Mindedness - You are able to be open to different ways of thinking and new ideas. - Critical Thinking - You are able to think logically when making decisions. - Solution Orientation - Having a forward thinking mindset focused on resolving challenges. - Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there’s a question! - A typical day will see you working in a lively & vibrant contact centre environment. - You will start your day signing into your systems to make sure you are ready to take your first call of the day. - You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. - Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! - A good attitude and the ability to interact with lots of different people. - The ability to handle challenging calls with resilience and determination. - Basic computer skills such as navigating between systems and switching between different applications. - Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there’s plenty, where do we start? - Paid training and additional support in a dedicated area that we call “Nesting”. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. - The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: - Strong verbal and written skills with the ability to show attention to detail - Ability to establish collaborative customer relationships in a fast-paced environment. - A good attitude and the ability to interact with lots of different people. - Professional and friendly telephone manner - Customer Service experience - Experience of working in a target driven environment to a high standard. - PC skills, and the ability to navigate multiple systems competently, with ease. - A good consistent typing speed - Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. - Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist - On-line recruitment process, with potential job offer within 24 hours and fully paid training - 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary - Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy. - Refer & Earn Scheme - Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year and our Interactive Health and Wellbeing Hub - Life Assurance Cover & Pension Scheme - Length of Service and monthly recognition awards - Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few........ - Cineworld tickets - Up to 55% off - Virgin Trains - 20% off - Virgin Experience Days – 20% off - 25% off O2 and 20% of EE Mobile Contracts - Sony – 20% off Mobile Phones - Ray-Ban – 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Posting Date 03/25/2026 3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America Join DaVita Integrated Kidney Care (IKC) as an Engagement Specialist At DaVita IKC, engagement is everything. As an Engagement Specialist, you’ll be the first point of contact for patients—onboarding, scheduling, and keeping them connected through high-volume, relationship-focused outreach. This role is perfect for someone organized, motivated, and skilled at building trust while helping patients navigate their healthcare journey. Position Details: - Location: Remote, work from home. This is currently a Remote position. However, we value in-person patient care and may transition to a hybrid-remote model in the future. - Schedule: Monday–Friday, full-time schedule with the ability to accommodate patient availability- flexibility is key. No nights, No weekends, No on call. Daily may start time between 7:00–8:00 AM - Home environment must include a quiet, private office space with high-speed internet (Ether cable may be required) to support efficient use of all programs. - Engagement Specialist Responsibilities: - Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments - Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person - Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate - Maintain accurate documentation and communicate patient updates to the care team - Demonstrate exceptional interpersonal skills to build trust, influence patient participation, and overcome barriers to engagement - Organize outreach efforts by urgency and importance to maximize patient impact Care Coordinator Responsibilities: (May represent some role responsibilities) - Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments - Perform outbound calls and respond to inbound calls from patients, providers, and Village resources - Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed - Assist the clinical team with moving patients through the continuum of care by completing tasks as directed - Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs - Communicate directly with patients in a timely and professional manner - Maintain accurate, complete, and confidential documentation - Demonstrate exceptional two-way communication, both oral and written - Act in alignment with DaVita’s mission and values to deliver high-quality patient care Qualifications: - High School Diploma or GED required; Associate’s or Bachelor’s Degree preferred - Previous IKC experienced required - 2+ years professional experience in customer service, patient-facing, or telephonic outreach roles preferred - Prior healthcare experience preferred - Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook - Strong verbal and written communication skills, active listening, and motivational engagement techniques - Highly organized, with excellent time management and follow-through - Ability to work both autonomously and collaboratively with care team members - Home workspace must provide a quiet, private environment with reliable high-speed internet Why You’ll Love Working Here: - Directly impact patient care and engagement for complex chronic conditions - Be part of a mission-driven, collaborative care team - Flexible hybrid schedule with opportunities for professional growth - Supportive environment that values innovation, communication, and patient-centered care Join our team and help patients navigate their care journey What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out - Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more - Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-TS2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $20.50 - $26.00 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

APPLICANT WINDOW CLOSES MARCH 28, 2026 LabCorp is seeking a remote Customer Service Representative to join our team! Schedule: MONDAY - FRIDAY 8AM - 430PM MOUNTAIN STANDARD TIME ZONE Job Duties/Responsibilities - Act as a liaison between LabCorp, the customer base and patients. - Hold fundamental understanding of overall lab operations and functionality in each department. - Resolve routine customer requests with internal software/procedures and associated resources provided. - Communicate with customers, internal/external, in a courteous, friendly, and professional manner while fulfilling protocols and expectations. - Inquire, clarify, and confirm customer requirements and understand the solution. - Meet productivity, quality, and service level standards through accurate and efficient customer support. - Ability to identify root causes and work to mitigate issues from recurrence, providing additional customer education as needed. - Ability to multi-task. - Conduct thorough research using various databases to identify and address complex inquiries. - Review test forms for accuracy and report or correct any discrepancies following standard operating procedures. - Participate in activities designed to improve customer satisfaction and business performance. - Maintain accurate medical records and CRM data while ensuring all internal documentation meets HIPAA compliance. - Apply standard troubleshooting procedures to resolve basic technological problems and ensure minimal disruption to operations. Minimum Qualifications - High school diploma or GED equivalent - 1 or more years’ experience in a customer service role Preferred - Associate degree - 1 or more years’ experience with a medical background - 1 or more years’ experience working in a contact center/call center environment. - 1 or more years’ experience working in the healthcare industry, such as a physician's office or a hospital. Additional Job Standards - Reliable internet connection, with compatible provider - 1 or more years’ experience with software applications such as Microsoft Office, Verint, Salesforce.com and/or Laboratory Information Systems - Have a minimum download speed of 50 Mbps to support system performance and remote work responsibilities. - HIPAA compliant dedicated distraction-free workspace - Skilled in navigating multiple systems concurrently with strong computer competency and typing proficiency. - Ability to independently identify and take basic troubleshooting steps to resolve technical issues. - Strong verbal and written communication skills with an excellent actively listen and respond effectively. - Courteous with strong customer service orientation. - Well organized and good time management skills in a multi-tasking environment - Self-motivated student; willing and able to learn and apply new processes, programs, and information on a regular basis. - Critical thinking skills for analyzing complex information and resolving issues independently. - Ability to take ownership and ensure resolution to completion. - Ability to collaborate effectively within high-performing teams. - Strong capacity for flexibility and responsiveness in managing changing workloads and priorities. - Consistently demonstrates a high level of professionalism in customer interactions, ensuring respectful, courteous, and solution-focused communication. This position will work with physician offices, hospital laboratories, patients, and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide patient test results, technical information such as specimen requirements and test turnaround times, or investigate complex problems and provide resolutions, all while ensuring a world-class customer experience. The ideal candidate will be a superb communicator, passionate about customer service and patient care, proficient with computer navigation and typing, and can thrive in a fast-paced environment. Due to system compatibility and security protocols, certain ISPs may not support required VPN device or device management tools. PAY RANGE $17.75 - $23.00 All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.  If you are looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.