• Nurse liaison who coordinates care and communicates pertinent medical information among the Injured Worker, the Insured, and the Carrier to facilitate appropriate treatment, successful rehabilitation, and return to work. • Delivers efficient, cost-effective communication for work injuries, MVAs, liability claims, LTD/STD, and other referred services. • Follow all policies/procedures in the Case Management (CM) plan; retain accountability for the CM process. • Accept referrals as assigned by the Director of Case Management. • Make initial contacts per CM plan; schedule initial assessment; obtain date of next physician appointment. • Confirm assignment with referral source; clarify special handling instructions. • Build professional relationships with clients; treat claimants with dignity. • After physician appointments, contact Carrier and Insured per protocol; maintain ongoing communication with Injured Worker, Insured, and Carrier. • Record data and billing in CaseAnyplace; submit timely monthly reports (Preliminary, Initial, Progress, Closing). • Attend physician appointments; obtain diagnosis, prognosis, treatment plan, rehab length, estimated RTW (modified/regular duty), and MMI/Full Recovery as appropriate. • Refer to Vocational Counselor for job analyses (modified/regular duty) when appropriate and approved by Carrier. • Recommend IME physicians; coordinate and attend IMEs. • Coordinate transportation as needed. • Provide translation as needed (for bilingual nurses). • Monitor treatment plan; attend therapy sessions when appropriate; maintain contact with therapists for updates. • Request transfer of files to Vocational Counselor when appropriate (LMS, Voc Rehab). • Assist Carrier/Insured with RTW planning (modified or regular duty). • Provide information to Defense Attorneys as appropriate. • Promote teamwork with all staff members. • Maximize accurate, appropriate billable hours per monthly target (8 hrs/day). • Maintain licensure/certifications; complete required annual training on time. • Perform additional professional duties as assigned. • Retain responsibility for tasks delegated to non-clinical staff.

• Able to perform all duties of a safety representative • Thorough understanding of basic electrical concepts • Knowledge of utility scale solar facilities and field circuitry • Electrical substation knowledge and function • Provide electrical safety training and education • Knowledge of and comfortable in medium and high voltage environments as well as able to train safe work practices, learn and teach company clearance and operational procedures • Ability to identify and train isolating procedures and grounding concepts • Identify leading and lagging indicators • Develop job specific safety plans and procedures, and see to implementation • Inspect job sites to ensure Company Safety Program and OSHA compliance • Provide emergency response plans for projects • Arrange for basic first aid training for job site personnel • Investigate and analyze bodily injury and property damage accidents • Lead investigation of near miss and reportable offenses • Ability to determine near miss/good catch • Coordinate project safety programs with subcontractors • Compile and issue regular accident report summaries • Provide updated information to employees regarding safety requirement updates or changes • Identify and handle project management personnel needing assistance, training, or discipline in meeting corporate safety guidelines and goals • Work with third party safety verification platforms for validation of company’s safety procedures • Develop regional safety training’s, through onsite, local, and LMS based training • Create training and assist with trainers for various safety programs • Observe and flag personnel for additional or follow up training’s • Participate in Corrective Action Plan development • Regularly review and revise Electrical Safety Program documents, keeping current with industry code and best practices • Ability to Inspect and recertify regional live line tools

• Primarily work in a virtual setting to support individuals with mental health conditions and substance use disorders • Identify, outreach and engage individuals using an omnichannel virtual approach (phone, text and email) • Identify the individual’s care goals • Screen for unmet behavioral health, social service and physical health conditions and needs • Identify and address barriers to definitive behavioral health care • Identify the appropriate level of evidence-based care for the individual • Navigate the individual to appropriate care, including behavioral health and/or primary care • Support the individual in getting care with pre-appointment checkins • Perform post-care follow-up • Collaborate on care issues with the broader clinical team by participating in case reviews • Use relationship-based strategies to engage individuals • Leverage your understanding of the community and best-in-class customer service skills to gain trust • Provide clinical supervision as appropriate for other members of the care team • Identify and develop workflow needs and work with leadership as needed • Meet key engagement metrics

• Own the full execution of our email and SMS strategy in Klaviyo. • Analyze customer cohorts to identify churn points and opportunities for upsells or cross-sells. • Maintain a rigorous testing roadmap and constantly experiment with campaign optimization. • Use predictive analytics and behavioral data for personalized messaging. • Work closely with the Creative team and the Product team to align lifecycle triggers. • Deliver weekly and monthly reports on channel performance and subscriber health.