• Oversee Coding & OASIS staff competency to ensure accuracy, consistency, and compliance with guidelines. • Develop and deliver new-hire orientation and ongoing training, including client-specific processes and updates. • Conduct Quality Assurance (QA) reviews, document findings, identify trends, and collaborate closely with QARs performing day‑to‑day QA. • Serve as the expert resource for complex Coding & OASIS questions and maintain updated knowledge resources. • Partner with managers, clients, and internal teams to support client onboarding, quality discussions, and process alignment. • Work collaboratively with both stateside and offshore (India-based) review teams to support training, quality standards, and workflow consistency. • Test and provide feedback on McBee Clinical Review platform functionality. • Communicate quality concerns to all appropriate stakeholders and support resolution actions.

• Develop and maintain the acceptance test plan and associated test cases; • Coordinate functional, technical, security, performance and recovery tests as required by the project; • Track defects, fixes, rework and acceptance criteria; • Collaborate with technical teams and the client to schedule validations and evidence of compliance; • Prepare or coordinate user and administrator documentation, operations guides and runbooks; • Support preparation of training, knowledge transfer materials and production rollout; • Contribute to the overall quality of deliverables and to the transition to support; • Participate in stabilization phases and continuous improvement after go-live;

• Help ensure the quality and reliability of products used by thousands of users • Be introduced to the fundamentals of software testing • Learn to work with web and mobile applications • Get hands-on practice with test automation and programming • Collaborate with team members and receive mentorship, training, and guidance to build strong foundations in QA and software development

• Contribute to product verification and quality assurance of Cincom’s state-of-the-art Configure Price Quote (CPQ) solution. • Prepare and maintain test environments for execution of test scenarios. • Develop and execute test plans and test cases. • Identify, document, and track software defects through to resolution. • Perform regression testing to validate fixes and ensure existing functionality remains stable. • Collaborate with cross-functional teams in an agile development environment.