QA Manager, Acceptance Testing and Documentation
Location
Canada
Posted
77 days ago
Salary
0
Seniority
Senior
Job Description
QA Manager, Acceptance Testing and Documentation
TEHORA inc.
• Develop and maintain the acceptance test plan and associated test cases; • Coordinate functional, technical, security, performance and recovery tests as required by the project; • Track defects, fixes, rework and acceptance criteria; • Collaborate with technical teams and the client to schedule validations and evidence of compliance; • Prepare or coordinate user and administrator documentation, operations guides and runbooks; • Support preparation of training, knowledge transfer materials and production rollout; • Contribute to the overall quality of deliverables and to the transition to support; • Participate in stabilization phases and continuous improvement after go-live;
Job Requirements
- Bachelor’s degree in Computer Science, Quality Assurance, Systems Management or a related field, or equivalent experience;
- Minimum 5 years’ experience in quality assurance, system validation or test coordination;
- Experience with acceptance test plans, defect management and production readiness;
- Good understanding of functional, technical and security testing in critical application environments;
- Ability to produce clear, structured documentation useful for operations teams and end users;
- Experience with tracking, defect management or validation coordination tools (an asset);
- Strong rigor, organizational skills and attention to detail;
- Good communication and coordination skills in French and/or English.
Benefits
- Remote work and flexibility to accommodate family commitments
- Entrepreneurial culture that encourages creativity and innovation
- Flexible hours (depending on the type of employment contract)
- Sick leave and leave for family events
- Appropriate IT tools provided
- A fulfilling and motivating workspace
- Social and environmental initiatives
- On-the-job learning program
- Career development path
Related Guides
Related Categories
Related Job Pages
More QA Engineer Jobs
• Help ensure the quality and reliability of products used by thousands of users • Be introduced to the fundamentals of software testing • Learn to work with web and mobile applications • Get hands-on practice with test automation and programming • Collaborate with team members and receive mentorship, training, and guidance to build strong foundations in QA and software development
• Contribute to product verification and quality assurance of Cincom’s state-of-the-art Configure Price Quote (CPQ) solution. • Prepare and maintain test environments for execution of test scenarios. • Develop and execute test plans and test cases. • Identify, document, and track software defects through to resolution. • Perform regression testing to validate fixes and ensure existing functionality remains stable. • Collaborate with cross-functional teams in an agile development environment.
Job Summary: At REE, our Quality Assurance (QA) Specialists, serve as the last line of defense on accuracy, completeness, and compliance in the overall process of providing high quality medical evidence to our clients. The QA Specialists process any change requests and finalize all medical information provided on the completed Disability Questionnaire ensuring the upmost quality and accuracy to support the processing of disability claims for our clients. Our QA team members work alongside their peers within the overall Operations Department to ensure REE Medical maintains an excellent standard of service for our clients. What is expected in this Role: - Serving as a skillful Disability Benefits Questionnaire (DBQ) Quality Check Expert finalizing all pertinent information completed on the DBQ, ensuring total completion and accuracy of document in relation to departmental goals. - This includes reviewing and processing change requests determining which areas of the DBQ require updating, ensuring total completion and finalization of those requests, utilizing the Disability Rating Guide and ECFR ensuring updated DBQs meet quoted projections, and verifying disability rating requirements and criteria for aligned conditions. This can be hundreds of pages of medical documents on a day-to-day basis. This level of detail is a key part of your QA success. - This also includes formalizing all files and sending approved DBQs to clients. - This also includes ensuring all processes and procedures related to Compliance and the DBQ process are followed and safeguarding personally identifiable information / personal health information across the different communications both internally or externally. - This also means you are working diligently to meet or exceed all department established expectations and goals, such as the team's productivity goals, quality goals, timeline goals, error rate goals, completeness of file goals, internal tagging timeline goals, etc. while maintaining a daily productivity log. - Serving as a VA Rating Schedule expert, able to determine disability rating requirements and understanding which different criteria aligns best with the Client's conditions as you process change requests and update DBQs via provider or clinic feedback. - Communicating with all internal or external stakeholders appropriately confirming any additional information or other document clarifications are adjusted on the DBQ with accuracy and efficiency ensuring a high quality questionnaire is processed to the next step of the product lifecycle. - This can include external communications to providers, clinics, and clients addressing several areas within the DBQ process, such as provider updates, client questions, file content updates or statuses, concerns, and overall general DBQ support. Communications can vary, such as tagging, emailing, texting, and calling as needed. - Serving as the final qualify check in the completeness and accuracy of the completed DBQ, confirming all vital information impacting the validity of the medical evidence.
• Collaborate closely with blockchain engineering teams in an agile, remote environment to ensure the quality and reliability of backend services, APIs, and blockchain integrations. • Design, implement, and execute manual and automated test suites covering backend services, APIs, and platform workflows. • Perform API testing and validation using tools such as Postman, curl, or similar. • Validate blockchain transaction lifecycles, including wallet interactions and on-chain verification using block explorers and testnets. • Investigate and troubleshoot system behavior using logs, API responses, and blockchain explorers. • Take ownership of testing tasks within sprint cycles and actively participate in agile ceremonies




