• Drive clinical adoption and credibility: Build trust with physicians and medical stakeholders • Lead clinical training and education: Deliver training for physicians • Own onboarding and go-live execution: Coordinate and support client onboarding • Be the customer voice internally: Capture feedback from clients and clinicians • Partner across teams: Work closely with Sales to support demos and pilots • Represent the brand: Act as a Powerful Medical ambassador

• Responsible for the operational delivery of the plan’s case management and coordination programs and processes. • Provides case management services for CHPW members with short term, long term, stable, unstable, and predictable course of illness, and/or highly complex medical/behavioral and social conditions. • Advocates on behalf of members and facilitates coordination of resources required to help members reach optimum functional levels and autonomy within the constraints of their disease conditions. • Works within a multi-functional team to connect with providers, members, caregivers, contracted vendors, community resources, and health plan partners to assess the member's health status, identify care needs and ensure access to appropriate services to achieve positive health outcomes. • Assesses, evaluates, plans, implements, and documents care of members within the organization’s clinical database system, in accordance with organizational policies and procedures. • Responsible for the assessment of members, including identifying and coordinating access to the appropriate level of care and treatment. • Initiates a plan of care based on member-specific needs, assessment data and the medical/behavioral plan of care. • Plans care in collaboration with members of the multidisciplinary team, and considers the physical, behavioral, cultural, psychosocial, spiritual, age specific and educational needs of the member in the plan of care. • Reviews and revises the plan of care with the interdisciplinary care team to reflect changing member needs based on evaluation of the members’ status, and/or as a result of reassessment. • Implements the plan of care through direct member care, coordination, and delegation of the activities of the health care team. • Engages community resources where applicable. • Document all case activity using the CHPW care management system and follows documentation standards and protocols.

• lead teams of nurses and health professionals responsible for maternal and child services care management • ensure timely and culturally competent delivery of care, services, and supports in compliance with the Virginia Department of Medical Assistance Services (DMAS) contractual requirements and industry best practices • supervise care management personnel and oversee all care management functions, including assessment, care planning, and care coordination • lead development of care management policies and procedures to ensure compliance with Commonwealth and federal requirements and incorporate industry best practices • collaborate with internal departments, providers, and community partners to support the delivery of high-quality case management services • monitor and maintain staffing levels to meet care and service quality objectives

• As a Release Manager, you will be responsible for planning, coordinating, and managing software releases across multiple environments to ensure seamless deployment and minimal disruption to business operations. • Lead the release planning and coordination for all product releases, ensuring they meet quality, security, and operational standards. • Collaborate with development, QA, and operations teams to define release timelines, scope, and dependencies. • Manage the release lifecycle from development to production, including version control, release notes, and environment management. • Ensure smooth deployment of software updates, bug fixes, and new features with minimal downtime or disruption. • Oversee release documentation, including tracking and maintaining release schedules, ensuring stakeholders are informed of release progress. • Troubleshoot release-related issues, working with technical teams to quickly resolve any problems. • Conduct post-release reviews to identify areas for improvement in the release process. • Work with project managers to align release plans with business goals and customer expectations. • Maintain and improve release management processes and practices to ensure efficiency, scalability, and risk mitigation. • Communicate effectively with all stakeholders, including developers, QA, product managers, and business units, to ensure transparency and alignment.