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Satellite Consultancy Services
Maritime IT Field Service Technician
Location
Mexico
Posted
79 days ago
Salary
0
Seniority
Mid Level
Job Description
Maritime IT Field Service Technician
Global Satcoms
• Conduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus) • Perform IT systems integration including onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks • Provide hands-on technical support for onboard IT systems, including routers, switches, servers, Wi-Fi access points, and IoT maritime equipment • Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues • Complete site surveys, service reports, handover documents, and technical documentation in accordance with Global Satcoms’ standards • Ensure all safety protocols and client-specific requirements are followed during onboard interventions • Maintain communication with vessel agents, ship operators, and logistics teams to coordinate travel, tools, and spare parts for interventions • Provide customer training and onboard support during handover when necessary
Job Requirements
- Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred)
- Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems
- Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices
- Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment
- Ability to read technical diagrams and interpret system schematics
- Strong communication, documentation, and customer service skills
- Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus
- Valid seafarer’s medical (ENG1 or equivalent) and willingness to travel globally on short notice
Benefits
- Competitive field rates and project-based compensation
- Exposure to global clients in maritime, offshore, and oil & gas sectors
- Ongoing training and certification opportunities
- Opportunity to work within a dynamic and fast-growing international team
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