• Successfully complete internal training program, including competency with CT and echo imaging, internal IFU, best practices, marketing messaging, clinical evidence, and competitive. • Interface with clinical trial sites, demonstrating expertise and key competencies in all technical aspects of TAVI clinical case support, training & education, customer service and communication skills. • Demonstrate competency and expertise in all procedural aspects, including valve loading & preparation and device delivery and implantation according to established best practices, complication mitigation and troubleshooting techniques for DurAVR THV. • Demonstrate proficiency and understanding of all aspects of the approved DurAVR clinical trial protocol, including inclusion & exclusion criteria, and accuracy in obtaining any required imaging and pre & post procedural data. • Demonstrate proficiency in pre-case planning, CT analysis and pre & post procedure recommendations to ensure optimal clinical outcomes. • In-depth knowledge and understanding of existing DurAVR clinical data. • Support the Clinical & Regulatory Operations team, assisting with site communications, data compliance activity, screening review efficiency and site submission efficiency. • Attend clinical cases, supporting the heart team with device prep and loading of the DurAVR valve in each assigned case. • Provision of education and guidance to physicians and site staff in identifying appropriate study patients and assist site in ensuring complete patient screening and enrollment information. • Track all patient pathway screening process activity, routinely providing metrics per site on screening and progress of enrollment. • Identify operational improvement opportunities at the site level and recommend programs for enrollment acceleration, improved efficiency, and appropriate expanded therapy advancement tools and strategies. • Uphold the company AORTIC values: Accountability, Objectivity, Respect, Teamwork, Integrity, and Courage.

• Conduct thorough investigations of bodily injury claims to determine coverage, liability, and damages. • Gather relevant information, including statements from parties involved, medical records, police reports, and any other pertinent documents. • Assess the extent of bodily injuries and associated medical treatments to determine appropriate compensation. • Analyze policy coverage and apply relevant laws and regulations to claims. • Maintain clear and professional communication with policyholders, claimants, attorneys, medical providers, and other stakeholders. • Provide updates on the status of claims and address inquiries in a timely manner. • Negotiate with claimants and attorneys to reach fair and reasonable settlements within established authority limits. • Review settlement agreements and release forms. • Provide excellent customer service to policyholders and claimants by demonstrating empathy, professionalism, and responsiveness. • Ensure compliance with all applicable insurance laws, regulations, and company policies. • Stay informed about changes in laws and regulations affecting bodily injury claims. • Respond timely and appropriately to all settlement demands.

• Guide physicians and staff during TULSA procedures at hospitals and imaging centers • Troubleshoot first-of-a-kind situations in the field • Assist physicians with TULSA-PRO patient selection and pre-treatment planning • Perform detailed post-treatment case reviews • Partner with engineering teams to provide feedback and field testing of new hardware and software features • Educate potential new customers and contribute to patient and physician education events • Identify areas to help existing customers offer TULSA to more patients

• Provide remote counseling services to children, adolescents, adults, couples, families, and groups. • Collaborate with clients to identify concerns, define counseling goals, and develop actionable treatment plans. • Maintain accurate and timely clinical documentation in compliance with all state, federal, and company policies (i.e., HIPAA). • Participate in ongoing professional development through workshops, meetings, and training opportunities. • Integrate Christian faith and psychological best practices in therapy as appropriate. • Refer clients to other resources or specialists as needed. • Engage in occasional community outreach or ministry initiatives relevant to Light Counseling’s mission. • Provide clinical supervision or mentorship to interns and residents (if qualified). • Perform other duties as assigned.