• Design, build, and maintain Agents in Copilot Studio (custom and generative topics, trigger phrases, dialog flows, fallback and human handoff scenarios) • Integrate Copilots with Microsoft 365 and enterprise data sources (SharePoint, Dataverse, Databricks, ServiceNow, Confluence, Azure functions) • Architect and implement Power Platform solutions (Power Automate flows, custom connectors) • Act as a technical advisor and mentor for internal makers and teams • Gather and formalize requirements, translate business needs into Copilot use cases, and maintain clear technical documentation • Define and enforce governance and security standards (environment strategy, Role-Based Access Control, Data Loss Prevention policies, compliance requirements) • Analyze and improve Copilot performance using analytics and conversation insights (unsuccessful queries, fallback rates, scenario optimization) • Leverage existing APIs and services to extend Copilot and Power Platform solutions when needed

Saga is building a suite of products across the crypto ecosystem — from consumer fintech apps to DeFi protocols and the SagaEVM chain. Our mission is to build products and infrastructure that push the crypto ecosystem forward — whether that's consumer applications, DeFi primitives, or the chains themselves. Our team is world-class — veteran web3 entrepreneurs and builders from Ignite (Tendermint), Apple, Twitter, NVIDIA, and Skuchain — and we're looking to grow as we scale Mino to millions of users. We offer a flexible, remote working environment. You can expect a warm welcome from a friendly and international team that will support you in your personal and professional growth. This is an exciting opportunity to take an active part in the blockchain space and contribute to the decentralization of the future. The Role As a Senior Platform Engineer, you'll own the backend systems and infrastructure that power our products. You'll build the services, APIs, deployment pipelines, and platform tooling that enable a fast-moving product team to ship reliable, performant features to end users. This role sits at the intersection of backend development and infrastructure — you'll write application-level code and also make sure it runs smoothly at scale. The Work - Design, build, and maintain backend services and APIs that power core product features (transactions, wallet management, DeFi integrations, user accounts) - Own and evolve the infrastructure layer — CI/CD pipelines, container orchestration, deployment automation, and infrastructure-as-code - Build and operate scalable, reliable systems on cloud infrastructure (AWS, GCP, or similar) - Develop high-quality, performant, modern, clean and readable code within tight deadlines - Develop internal tooling and platform primitives that accelerate the product engineering team - Implement observability, monitoring, and alerting to ensure high availability and fast incident response - Collaborate closely with product, design, and frontend engineers to deliver end-to-end features - Contribute to architecture decisions, technical documentation, and engineering standards as the team grows - Own the development and maintenance of the project from ideation to deployment Must Have - 7+ years of experience in backend engineering, with meaningful exposure to infrastructure, platform, or DevOps/SRE work - Strong proficiency in Golang (5+ years) - Experience designing and building production APIs and microservices at scale - Hands-on experience with Kubernetes, container orchestration, and cloud infrastructure (AWS, GCP, or similar) - Familiarity with infrastructure-as-code tools (Terraform, Pulumi, or equivalent) - Experience building and maintaining CI/CD pipelines for multi-service deployments - Strong understanding of distributed systems, databases, and systems-level debugging - Exceptional problem-solving, analytical, and communication skills Nice to Have - Experience with blockchain systems or integrating blockchain-based backends into consumer-facing products - Understanding of cryptographic primitives (public/private keys, hash functions, Merkle trees) - Experience with the Cosmos SDK / CometBFT technology stack - Background in fintech, payments, or wallet infrastructure - Experience with performance optimization, load testing, and capacity planning - Familiarity with observability stacks (Prometheus, Grafana, Datadog, or similar) - Contributions to open-source projects Benefits - Work remotely from anywhere in the world - Work on exciting things at the intersection of fintech and crypto - Flexible working hours - Flexible vacation policy - Competitive salary - Stock options - Full benefits* *Medical, Dental, Vision, and 401k retirement plans for US employees only.

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP. Please note that eligible Service members must be within 180 days of separating from Service. Based on the evolving needs of our fast paced startup, we recruit for SkillBridge on a rolling basis. Opportunities will be posted as they become available. If no SkillBridge Intern roles are currently posted that are aligned with your experience, no internships are presently available. Please check back periodically to see when relevant opportunities arise. Role Description We are seeking a talented and experienced Platform Engineer to join our team. Possessing strong proficiency with Kubernetes, the ideal candidate will play a crucial role in the development and maintenance of our platform, demonstrating a strong understanding of system architecture, problem-solving skills, and the ability to guide junior engineers. As a Platform Engineer within our organization, you will join a team of dedicated unicorns who are focused on advancing freedom and independence globally. Our teams work on various different technical baselines depending on specific engagements. We focus our Products on the Platform layer, but to deliver for our Heroes, we also work IaC automation, security, and implementation. Responsibilities: You will help us automate and build a runtime Production Environment and serve as a link between the Applications, either custom development, COTS, or OSS, and that environment, advocating best practices and facilitating communication between the application teams and platform teams. In this position, you will be expected to: - Validate Solutions/Implementations: Ensure that solutions and implementations align with the outlined tasks and business requirements. Conduct thorough validations to maintain the integrity and efficiency of the platform. - Independently Problem Solve: Demonstrate the ability to identify and solve business problems independently. Develop small components to address specific challenges without relying on explicit architecture diagrams. - Understand Medium-Level Tasking: Comprehend how medium-level tasks contribute to the achievement of overall goals. Collaborate with cross-functional teams to integrate various components into a cohesive and functional platform. - Estimate Time and Effort: Provide accurate time and effort estimates for medium-sized tasks. Assist in project planning and resource allocation based on estimated timelines. - Demonstrate Programming Language Proficiency: Possess familiarity with at least one programming language. Exhibit a basic understanding of when to use a programming language versus a shell for efficient task execution. Own the bridge between the Application Development team(s) and the Production Environment Travel Expectations: 10%-25% The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. Preferred Experience and Qualifications: - Proven experience as a Platform Engineer or similar role, with a focus on system architecture and development. - Demonstrated experience with cloud-native technologies such as Kubernetes, Google Cloud, and Docker. - Familiarity with continuous delivery, distributed architectures, systems, everything-as-code, containerization, and cloud services. - Proficiency in at least one programming language (e.g., Python, Go, Ansible) and a basic understanding of shell scripting. - Proficient with YAML. - Experienced in working on a team following an Agile framework in a remote environment. - Strong problem-solving skills and the ability to work independently. - Excellent communication skills and the ability to collaborate effectively with cross-functional teams. - Experience with security automation and familiarity with API Security, Container Security, and Cloud Security. - Familiar with architecture security design, monitoring, and performance instrumentation in a complex enterprise environment. - Comfort with debugging systems and reading/writing code. - Active Secret clearance required; must be eligible to obtain a TS/SCI clearance. - Possess a DoD 8570 IAT II certification. - Experienced in Department of Defense work, specifically working on a production Authority to Operate (ATO'd) system. - Knowledgeable about DevSecOps/DevOps and CI/CD theory. Who We Are Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market. What We Do We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily. Who We Serve Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. What We Work On - Kubernetes - Cloud Environments (AWS/GCP and Azure) - Infrastructure-as-code (like Terraform/Pulumi) - Continuous Delivery and automation tooling - GitOps - Containers - CNCF projects and open source products and packages - Helm/Kustomize-Value Stream Mapping - Building and improving security delivery - Building Kubernetes and cloud native applications Benefits Our Unicorns Enjoy Health: - Medical/Dental/Vision - Premiums are 100% Company Paid - Health Reimbursement Account - Life Insurance - Disability Insurance Financial: - 401k Retirement Plan - Company Stock Options - Home Office Budget Leave: - We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s - Paid Parental Leave Learning: - Reimbursement for approved trainings/subscriptions - Conferences (travel, lodging, and fees) Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed. At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. CCPA DISCLOSURE

Role Description We are seeking a highly technical Zoom Platform Engineer with deep, hands-on expertise across the full Zoom ecosystem — from admin configuration and Rooms architecture to live event production and escalation engineering. Working knowledge of Microsoft Teams, Webex, and Cisco platforms is a plus, but Zoom mastery is the core of this role. This role engineers, configures, and supports enterprise-grade virtual events and serves as a senior escalation point during high-visibility live productions. The ideal candidate is equal parts Zoom power user, network troubleshooter, and live event operator — someone who thrives in high-pressure environments where reliability is non-negotiable. This is not a helpdesk role. It is a live event engineering position operating in time-sensitive, high-stakes environments where redundancy and calm execution under pressure are critical. Key Responsibilities - Zoom Platform Engineering (Primary Focus) - Architect, configure, and administer the full Zoom product suite: Meetings, Webinars, Events, Backstage, Rooms, Phone, and ISO workflows - Own Zoom admin portal configuration including account hierarchy, security policies, feature enablement, and user provisioning - Design and maintain standardized Zoom build templates, configuration playbooks, and deployment standards - Manage Zoom Rooms deployments including hardware configuration, room profiles, and firmware management - Configure and support Zoom integrations (SSO, calendar connectors, CRM/ticketing, API workflows) - Stay current with Zoom platform releases, beta features, and roadmap changes — proactively evaluating their impact on production environments - Microsoft Teams & Webex Engineering (Secondary Focus) - Configure and support Teams Live Events, Town Halls, and Meetings including admin policy management, Teams Rooms, and meeting configuration at scale - Manage Webex Events, Webinars, and Meetings including Control Hub administration, site configuration, and hardware endpoint support - Maintain working knowledge of platform-specific capabilities (e.g., Teams recording and compliance policies, Webex Slido integration, breakout and Q&A workflows) to support events end-to-end on each platform - Serve as a competent escalation resource on Teams and Webex during live productions, with Zoom as the primary escalation anchor - Live Event Engineering & Escalation - Serve as the primary Tier 2/3 escalation engineer during live productions across Zoom, Teams, and Webex - Troubleshoot real-time audio/video, encoding, and signal routing issues with speed and precision - Diagnose and resolve network performance issues: latency, jitter, packet loss, and QoS degradation - Design and implement redundancy and failover protocols for high-visibility events - Lead structured incident response and author post-event RCA documentation - Cross-Platform & Interoperability Support - Support interoperability across Zoom, Teams, Webex, and SIP/H.323 endpoints — including native interop and third-party gateway configurations - Configure RTMP workflows and video signal routing for hybrid and broadcast productions - Advise on platform selection and configuration trade-offs based on event requirements and client environment - Optimization & Automation - Implement feature updates and platform improvements - Develop and maintain platform-specific configuration playbooks, runbooks, and technical SOPs across Zoom, Teams, and Webex - Identify automation opportunities targeting a 30–40% reduction in manual setup - Contribute to long-term scalability and platform architecture planning Qualifications - 4+ years of hands-on Zoom platform experience spanning Meetings, Webinars, Events, Rooms, and Admin - Deep familiarity with the Zoom Admin Portal — account hierarchy, security settings, feature configuration, and reporting - Proven experience engineering and supporting enterprise-scale live productions on Zoom - Understanding of networking fundamentals (TCP/IP, DNS, QoS, firewalls, VLANs) - Experience with SIP/H.323 interoperability and RTMP/video routing workflows - Strong documentation and escalation management skills Preferred Qualifications - Zoom certifications (e.g., Zoom Certified Engineer or equivalent) - Working knowledge of Microsoft Teams and/or Webex - Experience with Zoom API and webhook integrations - Familiarity with AV signal chains and broadcast production workflows Core Competencies - Calm under pressure — performs consistently during high-stakes, live productions - Zoom-native systems thinker — understands the full platform ecosystem, not just individual features - Detail-oriented problem solver — methodical in diagnosis, precise in execution - Ownership mindset — takes end-to-end accountability for event outcomes - Player/coach mentality — leads by doing and elevates the team around them