• Sell and service eyewear products by managing existing accounts and developing new prospects consisting of a large variance of industries • Exercise a broad knowledge of the organization's services, products, and marketing techniques to achieve market share growth objectives and operational goals • Develop creative sales strategy to contact prospects to create opportunities to sell products and increase revenue • Cultivate and develop strong business relationships with customers and prospective customers • Represent eyewear line of business to customer base in all sales-oriented activities • Work independently, while leveraging appropriate partners, team, and colleagues to exceed quota targets while achieving balanced product line results • Apply innovative ideas, approaches, and all product solutions to customer’s business problems by understanding the customers’ business and their business requirements • Maintain current working knowledge on existing and new products and services and other general information to ensure accurate information is provided • Identify and communicate future customer requirements and feedback to the appropriate VSP divisions • Act as liaison between various VSP departments and customers to ensure service levels and expectations are met • Collaborate with marketing and product development to address customers’ needs and analyze market data • Utilize sales automation system to make inquiries, maintain records and prepare reports

• Attract new Service Providers to Acronis by reaching out to prospects • Source new Service Providers prospects via LinkedIn, Salesforce database, connections • Manage the whole sales cycle: qualification, negotiation, demo sessions, closing the deal • Sign a contract with quality Service Providers • Manage the pipeline and provide timely forecast to direct Manager

• Meet and exceed individual quarterly and annual sales goals • Outbound prospecting into net-new customers • Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations) • Cultivate sales through outbound prospecting and inbound leads • Understand and convey the value of both Grafana Cloud and Grafana Enterprise • Become an expert in managing your sales pipeline in Salesforce • Manage quote creation, order processing, and day-to-day customer requests

• Managing and growing a portfolio of agency clients • Responsible for onboarding, supporting, and retaining clients • Ensuring client operations run smoothly • Relationship-first role within a technical product environment • Opportunity to build deeper knowledge in email deliverability and infrastructure over time