Role Description TouchBistro is hiring a Territory Partnerships Account Manager (PAM) to own and grow strategic relationships with key channel partners, including food distributors and equipment providers. This role is ideal for someone who thrives in relationship-based selling, understands channel-driven revenue growth, and enjoys enabling external sales teams to drive meaningful business impact. You will be responsible for growing referred revenue across a portfolio of strategic partners by: - Building strong relationships with our partners - Delivering enablement workshops - Executing structured engagement plans The ideal candidate is proactive, data-driven, and comfortable influencing stakeholders at all levels while collaborating cross-functionally to deliver results. Location: This role is remote, with a strong preference for candidates based in Texas, Florida, North Carolina, or South Carolina. Your Impact - Manage and grow relationships with strategic channel partners across distribution, equipment, and adjacent restaurant ecosystems - Act as the primary point of contact for partner sales teams, driving engagement and alignment - Develop and execute partner account plans to increase referred leads and shared revenue goals - Design and deliver partner enablement sessions, workshops, and training programs to drive referral activity - Own the full referred lead lifecycle in Salesforce, monitoring performance and identifying opportunities to reduce funnel leakage - Collaborate cross-functionally with Sales, Marketing, Customer Success, and Operations to ensure a seamless partner and customer experience - Lead quarterly business reviews (QBRs) and communicate performance insights, growth opportunities, and strategic recommendations to partner stakeholders - Represent TouchBistro at trade shows, partner events, and industry engagements as needed Qualifications - 3+ years of experience in Channel Sales, Partnerships, Enterprise Account Management, or Strategic Alliances (B2B SaaS preferred) - Proven track record of influencing and motivating external sales teams to drive referred revenue - Exceptional relationship-building skills with the ability to leverage existing partner relationships and navigate complex partner organizations - Strong business acumen with the ability to leverage data to drive growth and optimize performance - Excellent communication, presentation, and negotiation skills - Ability to work cross-functionally and influence without direct authority - Proficiency with Salesforce and Google Sheets for pipeline tracking and reporting - Willingness to travel 2–4 times per month for partner engagement Benefits - Generous Time Off Program - Health, Dental, and Vision Benefits - Flexible Health and Wellness Plan - Parental Leave & top up - Employee Assistance Program - Professional Development - Volunteer Program - Monthly Lunches Company Description TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience. TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

• Client relationship management and growth: manage assigned client relationships across retail and CPG. • Grow revenue within the assigned portfolio by developing new relationships across multiple buying centers and increasing presence across client relationships. • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client. • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

• Drive Expansion Revenue Consistently generate $500K+ in net new ARR annually through upsells, cross-sells, and strategic account growth initiatives. • Identify Growth Opportunities Leverage data, client insights, and internal partnerships to surface and prioritize commercial opportunities across your book of business. • Develop Executive Relationships Build strong, trust-based relationships with decision-makers and senior stakeholders to position Enertiv as a strategic growth partner. • Partner with CS, Sales & Product Collaborate with the cross functional teams on opportunity strategy and with Product to align offerings with client needs and market trends. • Lead Commercial Negotiations Own the end-to-end expansion sales cycle within existing accounts — from opportunity development through pricing, proposals, and contract execution.

• Develop and manage a portfolio of existing accounts • Identify and win new clients within your territory • Promote the full range of AddSecure alarm transmission solutions and services • Prepare and negotiate commercial proposals in line with pricing strategy • Conduct regular client follow-up and ensure customer satisfaction • Participate in trade shows and industry events • Provide regular sales reporting to management • Work closely with technical and support teams to ensure the quality of deployments