Elite Technology is a leading technology company specializing in financial and practice management solutions for law firms worldwide, aiming to enhance operatio
Client Account Executive
Location
Australia
Posted
75 days ago
Salary
0
Seniority
Senior
Job Description
Client Account Executive
Elite Technology
• Identify, prospect, and close new enterprise customers within an assigned territory or market segment. • Lead complex, consultative sales cycles involving multiple stakeholders, including C-suite and firm leadership. • Develop compelling value propositions using ROI analysis, cost modeling, and industry insights. • Maintain accurate pipeline management, forecasting, and opportunity tracking in Salesforce. • Own a portfolio of accounts post-close, serving as the primary commercial relationship owner. • Drive expansion, upsell, and cross-sell opportunities aligned to client goals and modernization initiatives. • Build and execute account plans focused on long-term value, cloud adoption, and product utilization. • Proactively manage renewals in partnership with Customer Success, ensuring retention and growth targets are met. • Establish trusted advisor relationships with senior client stakeholders. • Collaborate closely with Sales Engineers, Product, Customer Success, and Marketing to deliver tailored solutions. • Advocate for client needs internally, influencing roadmap priorities and service improvements. • Educate clients on best practices, new functionality, and industry trends. • Perform other duties as assigned to support departmental and company objectives.
Job Requirements
- Bachelor's Degree in related field or equivalent experience.
- 3–5 years of experience in Account Management, Customer Success, or Strategic Sales within SaaS, Legal Tech, or Professional Services.
- Proven success managing enterprise or strategic accounts, with a track record of exceeding retention and growth targets.
- Strong understanding of cloud-based software solutions and experience leading clients through on-premises to cloud transitions.
- Exceptional relationship-building and executive communication skills, with the ability to influence and advise senior stakeholders.
- Analytical and commercially minded, with the ability to translate customer goals into actionable account strategies.
- Highly collaborative and comfortable working cross-functionally across Product, Sales Engineering, and Customer Success teams.
- Strategic thinker with a proactive, solutions-oriented mindset and strong attention to detail.
- Strong proficiency in CRM tools (Salesforce preferred) and experience managing renewals, forecasts, and pipeline in complex sales environments.
- Ability to travel up 25–50% as business needs require.
- Role requires the following physical capacity: Moderate: 20–50 lbs – frequent lifting, bending, or standing.
- Elite does not provide employment sponsorship for this position.
Benefits
- Competitive Compensation Package
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program
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