• Set up the systems and processes to manage and support the creator community effectively. • Create and maintain the creator participation tracker (shows confirmed, tentative, declined). • Build the campaign asset library (scripts, graphics, messaging documents) including the creator onboarding materials • Improve campaign briefs and materials as needed, to make them clear, compelling, and engaging for creators • Set up and manage a central communication platform (e.g. Discord) for creators. • Drive creator participation and partnerships. • Proactively source and onboard new creator partners • Manage the creator onboarding workflow once creators agree • Distribute campaign assets to creators (scripts, visual assets, calls-to-action, landing pages) • Act as the main point of contact, providing creators with the resources and connections they need (e.g., content assets, expert access) • Build relationships with creators to maintain trust, excitement, and momentum leading up to launch • Coordinate the campaign launch and monitor activities in real time. • Keep a master schedule of creator posts and coordinate their release timing. • Monitor creator production progress before launch. • Monitor creator uploads on launch day. • Watch engagement spikes and campaign activity. • Coordinate rapid troubleshooting during launch. • Maintain a real-time dashboard of campaign activity.

• Engage with potential wealth management clients over Zoom, phone, and/or in person to understand their needs and share how Mercer can help • Draw on financial expertise as well as resources across the organization to create distinct value for each client and present a tailored view of how Mercer can help achieve their goals • Own your sales pipeline from start to finish, converting and nurturing potential clients to create a best-in-class experience for every potential client • Act as a self-motivated leader within a fast-growing, high-visibility arm of the organization and leverage opportunities for personal growth

Role Description We are seeking a community moderator to be the first line of support and manage day-to-day activity across our Discord server and Telegram group, ensuring members feel heard, respected, and engaged. - Monitor Discord and Telegram channels daily and respond to questions in a timely manner - Triage and escalate urgent issues, complex cases to senior staff - Assist with community events, AMAs, and announcements Qualifications - Active daily presence on Discord and Telegram - Strong written communication skills in English - Ability to handle conflict professionally and de-escalate situations Requirements - Experience with community management or customer support - Knowledge of perpetual futures and RWA markets (Commodities, FX) - Availability across multiple time zones Benefits - Competitive compensation package - Opportunity to work with cutting-edge blockchain technology - Collaborative environment with highly skilled team members - Flexible work arrangements

• Own and maintain the weekly P&L, ensuring all income and expenses are accurately recorded and up to date. • Perform weekly reconciliation inside Xero, matching transactions and resolving discrepancies before they compound. • Prepare and send client invoices on time, following up firmly and professionally until payment is received. • Prepare and send candidate invoices, coordinating with the Talent Acquisition team to ensure billing accuracy. • Manage payment follow-ups across all outstanding invoices - nothing falls through the cracks. • Monitor and manage financial inboxes, triaging emails and responding or escalating with urgency and precision. • Track all incoming and outgoing payments, flagging anomalies immediately to leadership. • Maintain clean, organised records inside Xero and any supporting tools (Airtable / ClickUp / Notion). • Coordinate with the Customer Success and Talent Acquisition teams to align billing with active placements and contracts. • Produce weekly financial snapshots and summary reports for internal review. • Flag cash flow risks, overdue accounts, and irregularities proactively -don't wait to be asked.