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Payroll Incident & Risk Lead

PayrollPayrollFull TimeRemoteSeniorTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

Ireland

Posted

67 days ago

Salary

$49.9K - $112.3K / year

Seniority

Senior

English

Job Description

Payroll Incident & Risk Lead

Remote

• Design and oversee the execution of global risk management frameworks for payroll operations, new product features and market expansion. • Own and evolve the global payroll risk register, ensuring real-time visibility of critical risks and mitigation plans. • Lead cross-functional risk assessments with Legal, Product, Payroll Ops and other operational teams to align on emerging threats and regulatory changes. • Drive the strategic use and evolution of the Country Maturity Matrix and other risk scoring tools. • Oversee quarterly and ad-hoc risk assessments, ensuring accurate, scalable processes and actionable outputs. • Provide insight into key risk trends, contributing to strategic planning and audit readiness. • Serve as the escalation point and lead coordinator for complex or high-impact payroll incidents globally. • Establish scalable, high-trust processes for triaging, investigating, resolving, and learning from incidents. • Lead and coach teams through Root Cause Analysis (RCA), ensuring consistency, quality, and accountability across the organization. • Own and optimize the incident & RCA database, enabling proactive trend identification and strategic learning. • Liaise with senior leadership and stakeholders on incident impact, resolution progress, and post-incident improvements. • Translate incident data, operational feedback and audit findings into cross-functional improvement initiatives. • Collaborate with Product, Engineering, and Payroll Ops to implement system/process fixes that reduce recurrence and enhance control. • Champion the integration of risk-aware thinking into daily team operations and decision-making. • Mentor and develop Specialists and Managers in risk assessment, incident handling, and RCA facilitation. • Design and deliver training sessions and simulation exercises to upskill teams in risk and incident practices. • Foster a culture of transparency, accountability and continuous learning across the Payroll Strategy & Compliance team and wider Payroll team.

Job Requirements

  • Proven extensive experience in payroll risk management, incident response, compliance, or operations management preferably in global payroll, finance, SaaS or regulated industries.
  • Demonstrated ability to lead incident response and implement sustainable, data-driven solutions.
  • Expertise in designing and scaling risk governance frameworks and tools.
  • Experience mentoring or managing others in a distributed, remote-first environment.
  • Strong project management skills with the ability to lead cross-functional initiatives end-to-end.
  • Excellent communication and influence skills, including experience presenting to senior stakeholders.
  • High emotional intelligence, sound judgment, and comfort operating in ambiguity and complexity.
  • Familiarity with tools like Notion, Monday.com and RCA methodologies (e.g., 5 Whys, Fishbone) is a plus.

Benefits

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

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