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Service Management Presales Solution Architect
Location
India
Posted
73 days ago
Salary
0
Seniority
Senior
Job Description
Service Management Presales Solution Architect
Unisys
• Lead solution architecture for high-impact, multi-year managed service deals • Own solution integrity across scope, cost, and delivery alignment • Map client requirements to GDS offerings using standardised services • Build and validate cost models aligned to deal margin expectations • Create clear, structured solution designs and supporting artefacts • Engage from early qualification through to final proposal and handover • Ensure GDS services are positioned early and consistently in deals • Work across multiple opportunities at different stages (pre-DR1 to proposal) • Manage priorities, timelines, and dependencies with minimal supervision • Engage confidently with senior stakeholders, including C-level clients • Lead presales discussions focused on business outcomes and value • Translate client challenges into clear solution approaches and roadmaps • Collaborate with sales, delivery, and finance to drive alignment and sign-off • Ensure solutions are practical, deliverable, and aligned to standard offerings • Build working knowledge across Service Management, SIAM, OCM, T&T, and PMO
Job Requirements
- 6+ years’ experience in service management and presales
- Strong understanding of Service Management practices (process, governance, operating models) rather than tooling alone
- Strong commercial awareness and ability to build viable solutions
- Confident engaging senior stakeholders, including C-level
- Clear understanding of sales cycles and deal lifecycle
- Ability to explain complex concepts in simple business terms
- Self-driven with strong ownership and delivery focus
- ITIL 4 Foundation (Nice-to-Haves)
- Experience with managed services or MSP models (Nice-to-Haves)
- Exposure to SIAM, OCM, Transition, Transformation, or PMO (Nice-to-Haves)
- Experience working with standardised or productised service offerings (Nice-to-Haves)
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Professional development opportunities
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