Enterprise-grade generative AI for customer support
Enterprise Solutions Engineer
Location
Australia
Posted
74 days ago
Salary
A$220K - A$290K / year
Seniority
Senior
Job Description
Enterprise Solutions Engineer
Decagon
• Help shape the future of our AI-powered solutions in the enterprise space • Serve as a technical advisor and trusted consultant to enterprise prospects and customers • Drive value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems
Job Requirements
- 4-6 years of customer facing experience in a sales engineering (pre-sales) role
- Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
- Create and architect generative AI experiences for our customer’s end users
- Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
- Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
- Strong interpersonal and teamwork skills
- Functional understanding of GTM systems and workflows
- 2+ years of AI sales engineering experience (even better)
Benefits
- Medical, dental, and vision benefits
- Take what you need vacation policy
- Daily lunches, dinners and snacks in the office to keep you at your best
Related Guides
Related Categories
Related Job Pages
More Solutions Engineer Jobs
Senior Technical Solutions Engineer – Dell
Ingram MicroIngram Micro is the business behind the world’s brands, providing more ways to realize the promise of technology. We are on a path to transform Ingram Micro into a Digital Platform Business, based on experience and outcomes. Our strategy is intently focused on three main users (Customer, Associate, Vendor) of our Digital Platform, which is connected via Data and Intelligence. These platforms together are the Ingram Micro Xvantage™.
• Work closely with the Pre‑Sales team and reseller partners to scope, size, and architect Dell‑based solutions • Build complex configurations across Dell storage, compute, and data protection portfolios • Serve as a technical leader and mentor within SD&S • Maintain relevant industry certifications and identify training opportunities for the team • Represent SD&S in partner engagements, vendor initiatives, and industry events • Develop strong customer and vendor relationships, becoming a trusted advisor
Software Solution Consultant
MRI SoftwareTransforming the way communities live, work and play through open and connected real estate software solutions.
As a Solution Consultant in Professional Services. you will be responsible for driving metrics including utilization, revenue, project management, and client satisfaction. Being a resource for escalations, participating in client committees, as well as cross departmental communication will be other key functions in this role. Responsibilities: - Accurate and timely administrative tasks and billing reports for work delivered to clients - Delivery of customer experience at or above client & shareholder expectations - Assist with special projects, operating mechanisms, initiatives for the consulting organization - Build strong relationships with clients while ensuring retention - Develop strong relationships with cross functional partners - Develop processes and procedures that drive efficiency in implementation. Requirements: - Comprehensive knowledge of industry specific market segments, associated business rules, standard operating procedures and process best practices - Extensive understanding of functionality, business rules and operating procedures within the company’s software product(s) and system. - Demonstrated understanding and utilization of real estate industry - Ability to analyze data and deliver detailed reports on those findings - Intermediate to Advanced SQL knowledge - Ability to summarize complex ideas into easily readable solutions We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: - Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group - Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit - Invest in our competitive 401k plan and help set you up for your future - Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s) - Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year - Further your professional development and growth with our generous Tuition Reimbursement offerings - Enjoy the flexibility of working from anywhere in the world for two weeks out of the year About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Staff Solutions Engineer – Manhattan Active Warehouse Management
CVS HealthBringing our heart to every moment of your health.
• Lead large scale MAWM deployments • Implement MAWM technical configuration controls • Support MAWM production as well as integrate Manhattan with other systems (Host, MHE, 3rd Party systems etc.) • Monitor and optimize system performance • Establish KPIs and OKRs • Lead an initiative from strategy through delivery in complex engineering projects • Guide initiative’s work prioritization in alignment with objectives • Collaborate closely with other technical teams • Communicate clearly on progress, challenges, and opportunities
Senior Systems Solution Architect - GridOS Technologies
General Electric - GEBuilt on more than 130 years of experience, GE Vernova, a division of General Electric (GE), is leading a new era of energy by electrifying the world while work
Job Description Summary As a GridOS Solution Architect in Technical Sales, you will serve as a trusted technical advisor to our utility customers, partners, and internal teams. You will lead customer-facing architecture conversations, shape design decisions, and ensure our solutions deliver measurable business outcomes. This role bridges technology, systems engineering, cloud platforms, and electric grid domain expertise to accelerate customer adoption of the GridOS platform. In this position, you will serve as a key ally in enabling customers’ envisioned use cases for how they will leverage data to optimize day-to-day grid operations and the service they provide to their communities. You’ll be expected to deeply listen to customer business needs, translate their utility-domain requirements into tangible capabilities that GridOS Data Fabric, GridOS Connect can deliver, and build strong customer confidence in the DevOps and DataOps resilience that the platform provides. A critical part of this role is guiding utilities as they upgrade or extend their legacy systems, helping them evolve from traditional, siloed architectures to modern, interoperable, data-centric platforms powered by GridOS. You will collaborate across product, engineering, services, cybersecurity, commercial, and pre-sales teams to design scalable, secure, and interoperable solutions built on GE Vernova’s next-generation GridOS architecture. Job Description In This Role, You Will - Lead and coordinate technical, architectural, and business discussions with customers to define and validate GridOS solution architectures - Translate customer objectives into cloud-ready, modular, and secure architectural designs aligned to the GridOS platform strategy - Analyze and develop architectural requirements at the domain and platform level, working closely with portfolio and product specialists - Whiteboard and communicate high-level solution architectures that reflect the practical realities of enterprise utility software, including secure network zones, multi-site deployments, data-flow directionality, and data-access protocols ranging from modern APIs to legacy mechanisms such as FTP for file-based exchanges - Partner with the centralized pre-sales engagement team to design, maintain, and optimize on-prem and cloud-based demo environments - Apply systems engineering principles to ensure end-to-end integration, quality, and lifecycle management of GridOS deployments - Guide customers through modernization initiatives, integrations with legacy OT/IT systems, and adoption of cloud-native practices Technical Expertise - Ability to consult customers on aligning business outcomes with technical solution architectures - Strong understanding of cloud-native architectures (Kubernetes, containers, microservices, APIs, CI/CD) - Working knowledge of Kotlin, Helm, Apache Arrow, SQL, and modern cloud-native tooling - Understanding of cybersecurity regulations and standards such as NERC CIP, Zero Trust principles, and ISO frameworks - Progress toward or completion of AWS or Azure Solution Architect certifications - Proven experience presenting complex technical solutions to both technical audiences and executive stakeholders (CIO/CTO/CISO) - Ability to lead early-stage customer engagements, architecture workshops, and technical discovery sessions Required Qualifications - Bachelor’s degree in Computer Science, Engineering, Electrical Engineering, Information Systems, or equivalent professional experience - 8+ years in solution architecture, systems engineering, technical consulting, or pre-sales roles for enterprise or cloud platforms Desired Characteristics - Strong interpersonal, communication, and influencing skills across all organizational levels - Hands-on experience designing or implementing cloud-native, distributed, or high-availability systems - Experience in customer-facing technical roles, such as pre-sales engineering, consulting, or solution architecture - Familiarity with utility technologies such as EMS, DMS, ADMS, DERMS, OMS, SCADA, or other OT/IT grid management systems - Knowledge of Kafka, Flink, TimescaleDB, or data streaming and time-series architectures - Certification in Kubernetes (CKA/CKAD), cloud security (CCSP), or infrastructure-as-code (Terraform, CloudFormation, CDK) - Background in model-based systems engineering (MBSE) or complex system integration - Understanding of lean, agile, DevSecOps, and continuous delivery practices - Comfortable with lightweight development and scripting approaches - Experience with serverless/cloud-native automation, such as Azure Functions or similar. What You’ll Gain - Opportunity to shape next-generation grid software supporting the energy transition - Direct engagement with utility customers to drive measurable business outcomes - Collaboration across engineering, product, services, and pre-sales teams - Competitive pay and benefits in line with GE Vernova software roles - Participation in a mission-driven business accelerating grid modernization Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position Application Deadline: April 18, 2026 For candidates applying to a U.S. based position, the pay range for this position is between $128,400.00 and $213,900.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: sales incentive. This posting is expected to remain open for at least seven days after it was posted on March 24, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.




