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People Operations Analyst
Location
India
Posted
83 days ago
Salary
₹1,068.8K - ₹1,496.3K / year
Seniority
Mid Level
Job Description
People Operations Analyst
PORCH 💚
• Process employee lifecycle transactions, including onboarding, offboarding, job changes, transfers, and leave events with a high degree of accuracy and confidentiality. • Maintain complete and accurate employee records and documentation in HR systems; perform regular audits to ensure data integrity. • Generate recurring and ad-hoc People Operations reports to support business and compliance needs. • Serve as the first point of contact for employee and manager inquiries submitted through ServiceDesk or a similar ticketing system. • Respond to and resolve People Operations tickets in a timely, professional, and customer-focused manner. • Triage issues appropriately and escalate complex or sensitive matters to the appropriate People team partners. • Monitor ticket queues during U.S. business hours and ensure adherence to service level expectations. • Provide operational and policy support to U.S. and India employees, ensuring accurate and timely resolution of inquiries. • Partner with U.S.-based teams to resolve cross-border support needs. • Maintain working knowledge of U.S. People Operations processes, timelines, and escalation paths. • Provide backup and support to India payroll partner to ensure accurate and timely payroll processing. • Support benefits enrollment and respond to employee benefits inquiries. • Ensure day-to-day People Operations activities comply with labor laws, statutory requirements, and company policies. • Identify opportunities to improve People Operations processes, service delivery, and system usage. • Create, maintain, and update standard operating procedures (SOPs), knowledge base articles, and process documentation. • Support testing and implementation of HR system enhancements and process changes, including user acceptance testing where applicable.
Job Requirements
- Bachelor's or master's degree in related field (or four years of equivalent work experience)
- Ability and willingness to work the night shift (U.S. daytime hours) on a recurring basis
- Experience using a ticketing system such as ServiceDesk and responding to Tier 2 HR/People Operations inquiries
- 2–4+ years of experience in People Operations, HR Shared Services, or HR Support
- Strong attention to detail with the ability to identify inconsistencies or data issues
- Ability to protect confidential information and manage sensitive employee data responsibly
- Workday experience (HRIS transactions, reporting, audits) is nice to have
- Advanced Excel/Google Sheets skills
- Experience partnering with payroll and benefits vendors
- Exposure to compliance-related topics (India statutory requirements, audits, data governance)
- Proven experience working with US based business teams
- Excellent written and communication skills in English language.
Benefits
- medical insurance
- accident insurance
- retiral benefits
- 12 company-paid holidays
- 2 flexible holidays
- privilege/earned leave
- casual/sick leave
- paid maternity and paternity Leaves
- weekly wellness events
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Summer 2026 National Organizing Training Intern
Internship Program at Reproductive Freedom for AllFor more than 55 years, Reproductive Freedom for All and its chapters have fought to protect and expand reproductive freedom —including access to abortion and contraception — for everybody. We are powered by our more than 4 million members from every state and congressional district in the country, representing the 8 in 10 Americans who believe every person should have the freedom to make the best decision for themselves about if, when, and how to raise a family. Reproductive Freedom for All centers diversity, equity, inclusion, and justice in our organization and our work. Continuously learning from our history, we hold ourselves accountable to achieve reproductive freedom with equitable access for everybody. As the oldest and largest national membership organization primarily focused on advocating for abortion access, we organize and mobilize, galvanizing millions of people to take action to defend reproductive freedom, and shining a spotlight of accountability on bad actors who work to impose their ideological agenda on others. We also work to elect champions for reproductive freedom and advance state and federal legislation to safeguard it.
About Reproductive Freedom for All (Formerly NARAL Pro-Choice America) For more than 55 years, Reproductive Freedom for All and its chapters have fought to protect and expand reproductive freedom —including access to abortion and contraception — for everybody. We are powered by our more than 4 million members from every state and congressional district in the country, representing the 8 in 10 Americans who believe every person should have the freedom to make the best decision for themselves about if, when, and how to raise a family. Reproductive Freedom for All centers diversity, equity, inclusion, and justice in our organization and our work. Continuously learning from our history, we hold ourselves accountable to achieve reproductive freedom with equitable access for everybody. As the oldest and largest national membership organization primarily focused on advocating for abortion access, we organize and mobilize, galvanizing millions of people to take action to defend reproductive freedom, and shining a spotlight of accountability on bad actors who work to impose their ideological agenda on others. We also work to elect champions for reproductive freedom and advance state and federal legislation to safeguard it. For more information on Reproductive Freedom for All, please visit our website. Job Details Compensation: $19.18/hour Start Date: June 1, 2026 End Date: August 7, 2026 Location: This position will be fully remote Hours: Part-time; Between 10-15 hours per week, with flexible hours as needed In this internship, you will: - Assist the Training Manager during live trainings for Activist Academy and Monthly Member Meetings; - Provide research support for national trainings; - Support management of the National Training Close Friends page by creating content and increasing volunteer engagement; - Design and facilitate a training for national volunteers in line with organizational strategy. Final Deliverable: - A live training in line with organizational strategy objectives, with an attendance goal of 20 volunteers In this internship, you will learn: - Training design and facilitation skills; - Volunteer management experience. We're looking for someone who: - Has previous experience or demonstrated interest in grassroots organizing or electoral campaigns; - Has strong writing and presentation skills; - Is comfortable using video conferencing platforms to conduct virtual training sessions; - Is organized and able to consistently meet deadlines in a fast-paced environment; - Has knowledge of and interest in the reproductive rights movement; Is aligned with Reproductive Freedom for All’s values and mission; - Is committed to and capable of creating inclusive, accessible training environments; - Is committed to contributing to a workplace environment in which diversity is valued and supported. Reproductive Freedom for All does not discriminate on the basis of race, ethnicity, national origin, religion, socioeconomic status, sex, sexual orientation, gender identity and expression, age, disability, marital status, veteran status, genetic information, or political affiliation. Candidates with backgrounds, identities, and experiences that are historically underrepresented in reproductive freedom non-profits are encouraged to apply. Reproductive Freedom for All does not permit staff to work from a country outside of the United States.
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. We're looking for a Senior People Operations Generalist to provide important support for the People Operations team within Smartsheet People & Culture. This role will lead projects related to various HR processes within systems such as Workday, Fresh Service, and Smartsheet. You are a self-starter with a "fix and inform" mindset, a keen eye for process automation, and a history of providing a premium employee experience. 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