• Conduct continuous discovery through weekly customer interviews, workflow observation, and feedback loops • Develop deep empathy for traders’ and analysts’ decision-making processes, constraints, and risk profiles • Synthesize qualitative and quantitative insights into clear problem statements and opportunity hypotheses • Define and evolve product strategy aligned to customer value, business goals, and technical realities • Make clear, evidence-based prioritization decisions using structured frameworks and economic thinking • Partner closely with engineering and design to explore multiple solution paths and trade-offs • Maintain a strong balance between discovery and delivery while participating in agile rituals • Define and track success metrics and OKRs tied to customer and business outcomes • Analyze product performance and continuously iterate based on data and feedback

• Oversee and drive all phases of product feature development for a substantial surface area of the product • Work cross-functionally across sales, marketing, engineering, and leadership to guide products from conception to launch • Engage extensively with external customers to understand how to improve current products while also bringing new features to support their needs • Drive new feature developments from start to finish • Run user research, usability studies, and data-driven experiments to inform product direction • Establish, monitor, and measure success metrics after deployment

• Own the strategy and execution for your product area, aligning with Zippy’s mission and business goals. • Use data, A/B testing, and customer insights to drive decisions, optimize experiences, and measure success. • Lead the product lifecycle, from discovery and roadmap definition to launch and iteration. • Balance short-term wins with long-term impact, ensuring quick iterations drive lasting value. • Solve complex problems, considering customer needs, business growth, and technical feasibility. • Work cross-functionally to align teams, remove roadblocks, and ensure smooth execution of product initiatives. • Thrive in a fast-paced startup, adapting quickly, making bold bets, and iterating to improve.

• Identify and document business requirements. • Incorporate feature requests into product roadmap. • Groom and prioritize backlog. • Develop user stories and define acceptance criteria. • Partner with SCRUM master to set sprint goals. • Collaborate with QA to write User acceptance tests. • Establish plan releases and upgrades with DevOps. • Follow progress of work and update leadership on status. • Analyze preferences and requests of end users. • Work with Project Manager on updating status.