Role Description The Delivery Consultant plays a crucial role in ensuring our clients achieve maximum value from their investments. In this position, you will leverage your extensive experience to guide projects from inception to completion, balancing business needs with technology enablement. Your responsibilities will include: - Act as a trusted advisor to clients, understanding their needs and providing strategic insights. - Lead cross-functional teams to consistently deliver value-driven solutions. - Analyze and define project scope, timelines, and budgets while managing risks. - Facilitate stakeholder communication and expectation management. - Utilize agile methodologies to maximize client value and improve project efficiencies. - Inspect project deliverables for quality assurance and alignment with business goals. - Continuously seek feedback and implement improvements within the team. Qualifications - Minimum of 5 years of experience in Agile Program/Project Management or Software Product Management. - Strong understanding of client strategic initiatives and business objectives. - Exceptional communication and interpersonal skills to build trust and rapport. - Experience in stakeholder interaction with both leaders and team members. - Analytical mindset with the ability to leverage data to drive decisions. - Proficiency in agile methodologies and tools, including Jira and Confluence. - Ability to manage multiple projects and prioritize effectively. Benefits - Work remotely from anywhere in the United States with flexible hours. - Access to sponsored learning and professional development opportunities. - Collaborative, supportive, and growth-oriented company culture. - Opportunity to influence project outcomes and client satisfaction. - Comprehensive support for personal and professional growth. - Possibility of extending contract based on project needs. - Health and wellness benefits offered.

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. The Digital Readiness & Workforce Capability Consultant drives adoption and time-to-value for priority digital and workflow changes by translating tool rollouts into practical workforce enablement and sustained usage. The role partners with IT and internal portfolio owners to assess readiness, define role-based capability needs, and build scalable enablement and reinforcement that reduces friction for employees and managers. This position focuses on making changes usable in day-to-day work through manager guidance, job aids, targeted reinforcement, and adoption measurement rather than one-time training coordination. The Consultant primarily supports internal delivery teams and stakeholders, with selective leader engagement to align expectations, remove barriers, and reinforce adoption in priority segments. Key Responsibilities include: - Build adoption strategies for priority digital and workflow changes, including target populations, capability needs, manager enablement approach, and reinforcement plan. - Conduct readiness and adoption diagnostics using feedback, workflow mapping, and available usage/adoption signals to identify barriers and prioritize interventions. - Develop scalable enablement assets tied to real workflows, such as job aids, manager talking points, office hours structures, and practical implementation guidance. - Partner with IT and change stakeholders to align workforce enablement plans with rollout timelines, communications, and support models. - Define and monitor adoption measures and leading indicators; provide recommendations to scale, adjust, or pause approaches based on evidence. - Support pilots and staged rollouts by structuring learning capture, surfacing friction points, and improving approaches before broader deployment. - Coordinate with Culture & Experience and Leader Effectiveness partners to ensure communications, leader routines, and reinforcement are aligned and usable. Supervisory Responsibilities: None How you will benefit: - A competitive annual salary between $105,000 - $140,000 with annual bonus potential based on performance - ACG offers excellent and comprehensive benefits packages, including: - Medical, dental and vision benefits - 401k Match - Paid parental leave and adoption assistance - Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays - Paid volunteer day annually - Tuition assistance program, professional certification reimbursement program and other professional development opportunities - AAA Membership - Discounts, perks, and rewards and much more II. Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): - Bachelor’s degree in Human Resources, Learning, Business, Information Systems, Organizational Development, or a related field required. Experience: - 6 years of experience in digital adoption, workforce enablement, change management, learning strategy, or related work. - Responsibility for translating enterprise or functional changes into practical, role‑based enablement that drives sustained usage. - Assessing workforce readiness, designing scalable enablement and manager guidance tied to real workflows, and using adoption signals or feedback to refine approaches over time. Knowledge of: - Digital adoption and workforce enablement principles, including how new tools and workflows are integrated into day‑to‑day employee and manager work. - Organizational change and readiness concepts, including common sources of adoption friction during technology or workflow changes. - Cross‑functional operating models across IT, HR, and business teams and how these groups collaborate during enterprise or functional rollouts. - Adoption measurement approaches, including the use of leading indicators, qualitative feedback, and reinforcement mechanisms. - Effective communication and facilitation practices that support clarity, usability, and action. Skills & Ability: - Translating tool and workflow changes into practical, role‑based enablement and manager‑ready guidance that drives sustained usage. - Building strong stakeholder partnerships and influencing without formal authority across IT, HR, and business teams. - Designing and applying measurable adoption and reinforcement approaches, using leading indicators and feedback loops to refine strategies over time. - Facilitating conversations and communicating complex concepts with a focus on clarity, usability, and actionable outcomes, particularly for managers and operational teams. - Diagnosing workflow friction and recommending targeted, practical interventions that improve time‑to‑value for employees and the organization. III. Preferred Qualifications - Experience partnering with IT or technology delivery teams on adoption planning and rollout support preferred. - Experience supporting distributed and/or frontline populations preferred. IV. Work Environment This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

• API Development (85%) • Jira documentation work (15%)

We’re looking for a Professional Services Solutions Consultant to join Procore’s Professional Services department. In this role, you’ll support the sale of Procore's Professional Services by focusing on product integrations, migrations, and customizations. The primary goal of this role is to leverage your deep knowledge in consulting methodologies and enterprise software systems to inspire customer confidence and drive adoption and services revenue. As a Professional Services Solutions Consultant, you’ll partner with Account Executives, Account Managers, and Customer Success Engineers to increase the salability of Procore's service offerings. Use your design, analysis, and strategic thinking skills to transform customer processes into technology and deliver high-impact business solutions. This is a unique opportunity to architect best-practice strategies that solve complex business problems for the world's leading construction platform—join us today! This position reports into the Senior Manager, Professional Services and will be based in our Carpinteria, CA, Austin, TX, or Tampa, FL offices, or remotely within the US. We’re looking for someone to join us immediately. What You’ll Do - Position Procore's Professional Services offerings through value-based selling by tailoring recommended services to customer needs and outcomes. - Generate and approve the scope and cost of professional services engagements to ensure financial and operational alignment. - Create Statement of Works (SOWs) and Amendments by acting as a technical expert for both customers and internal teams. - Collaborate with Services Delivery partners to co-scope engagements, ensuring alignment on solution design and successful delivery. - Propose solutions that transform the business and organizational culture of prospective customers by highlighting specific service benefits. - Assist Sales teams on new business opportunities by building proposals for RFPs and designing custom service solutions. - Drive customer satisfaction by working closely with clients during the sales cycle to ensure their business needs are addressed. - Lead cross-functional initiatives with Product, Engineering, and Marketing to improve service offerings and support methods. What We’re Looking For - 5+ years of enterprise software implementation or scoping experience. - Proven experience in technology consulting, project management, or customer management within a Professional Services environment. - Demonstrated ability to define systems strategy, develop requirements, and implement solutions using waterfall and agile methodologies. - Strong background in sales activities such as prescribing services for upselling, cross-selling, or drafting complex SOWs. - Excellent business and technical presentation skills with the ability to build relationships across all levels of management. - Experience responding to Requests for Proposals (RFPs) and a strong proficiency in technical writing. - Strategic thinker with the ability to make guided decisions and execute tasks with limited supervision. - Ability to work collaboratively with third-party service providers to co-scope and deliver integrated solutions. Additional Information Base Pay Range: 92,400.00 - 127,050.00 USD Annual On Target Earning Range: 132,000.00 - 181,500.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.