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Tritium Power Solutions AU logo
Tritium Power Solutions AU

Tritium is powering the shift to electric mobility. You’ll be part of a global team developing technology that drives a cleaner, smarter transport future. We value collaboration, initiative, and accuracy, and we’re committed to creating a diverse, inclusive workplace where everyone can thrive.

Global Key Account Director

Location

United States

Posted

73 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Global Key Account Director

Tritium Power Solutions AU

Role Description The Global Key Account Director serves as the executive owner for the company’s most strategic enterprise partnerships. This role operates as a general manager for key accounts, with responsibility for overall account health, contractual compliance, and long-term global growth. This role will ensure alignment across operational, engineering, supply chain, and production to consistently deliver on commitments and strengthen client relationships. - Own the end-to-end performance of key global accounts, ensuring all contractual obligations, service level agreements, and performance standards are met or exceeded. - Act as the primary escalation point for issues that could impact account performance or client satisfaction. - Oversee the full lifecycle of purchase orders, ensuring timely acknowledgment, production, and delivery in line with agreed timelines. - Coordinate cross-functional teams to meet production, logistics, and delivery commitments. - Ensure all required communications and updates are delivered within contractual notice periods. - Lead management-level reporting, maintaining accuracy and transparency around production status, KPIs, and service performance. - Oversee investigations into product or service issues, including root cause analysis and timely documentation. - Manage regional inventory and spare parts strategies to maintain required service levels. - Monitor and adjust inventory levels based on usage trends and account needs. - Serve as the central point of coordination between regional and international teams to ensure consistent global service delivery. - Manage manufacturing commitments and forecasting to align production capacity with customer demand and support long-term growth. Qualifications - 10+ years of experience in senior account management or business development, ideally within EV charging infrastructure, renewable energy, or industrial hardware. - Strong understanding of hardware-as-a-service models, firmware deployment, and cloud-connected systems. - Proven experience managing complex, high-value contracts with performance-based requirements. - Demonstrated experience working with high-profile, enterprise-level or strategic clients. - Demonstrated ability to lead and influence cross-functional teams across operations, engineering, and supply chain. - Strong organizational, communication, and problem-solving skills. - Ability to operate effectively in a global, matrixed environment. Company Description Tritium is powering the shift to electric mobility. You’ll be part of a global team developing technology that drives a cleaner, smarter transport future. We value collaboration, initiative, and accuracy, and we’re committed to creating a diverse, inclusive workplace where everyone can thrive.

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