National Multiple Sclerosis Society

Role Description The Senior Vice President (SVP) of Development Operations is a strategic advancement and fundraising operations leader with more than 20 years of experience, scaling and optimizing donor-centered operational processes, fundraising support functions, prospect development operations, gift administration, and development-focused business enablement activities. This role provides executive level leadership across Development Operations, including: - Fundraising operational strategy - Donor engagement operations - Staff enablement - Gift processing - Prospect pipeline operations - Operational reporting needs - Continuous process improvement to support fundraising growth, operational effectiveness, and exceptional donor experiences Serving as a trusted partner to executive leadership, development staff, and external stakeholders, this role helps align Development operational priorities with enterprise constituent engagement, reporting, and organizational growth strategies. The position leads Development operational teams, oversees complex systems and vendor environments, and ensures compliance, governance, and continuous improvement across the advancement enterprise. Qualifications - 20+ years of progressive leadership experience in advancement, development operations, or nonprofit/higher education fundraising environments - Demonstrated success building and scaling enterprise development operations functions - Deep expertise in fundraising operations, development technologies, CRM-enabled fundraising workflow, fundraising analytics, operational reporting, and data-informed fundraising practices - Significant experience overseeing gift processing, compliance, audit support, and financial controls - Proven leadership in prospect research, pipeline development, and data-informed fundraising strategy - Track record of establishing strong donor relations and stewardship practices that support major and institutional fundraising - Demonstrated ability to operate effectively within cross-functional enterprise governance, technology, analytics, and operational partnership models - Experience partnering with executive leadership, boards, and external stakeholders in complex, high-growth environments - Demonstrated ability to lead change, manage complexity, and balance strategic vision with operational execution - MBA or equivalent advanced degree preferred Requirements - Ability to travel (approximately 20%) and work occasional evenings and weekends as needed, including events, training, regional meetings, and organizational gatherings Benefits - Considerable Paid Time Off Plan - Paid Holidays - 401k Retirement Savings Plan with Society match - Commuter Benefit Plan - Comprehensive Health & Welfare benefits including: - Medical - Dental - Vision - Flex Spending Accounts - Life Insurance - Disability Coverage - Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings - Opportunity to join an incredible mission-focused team of people Main Responsibilities - Development Technology and Training - Serve as Development’s lead partner to the technology team - Collaborate with technology to evaluate, prioritize, and help to operationalize Development-related technology requests - Design and implement scalable Development operational frameworks - Provide Development operational requirements and stakeholder input for fundraising platform evaluations - Establish and deliver comprehensive training programs for Development staff - Partner with technology, finance, and information security teams to advance cybersecurity, compliance, and responsible data use - Evaluate, pilot, and operationalize approved innovative and AI-enabled solutions - Gift Processing - Provide oversight and strategic leadership for gift processing functions - Lead or support the transition of gift processing responsibilities into Development Operations - Develop, document, and maintain gift management policies and procedures - Partner closely with Finance, Finance Committee, auditors, and legal counsel - Implement cross-departmental workflows that improve efficiency, data quality, and donor experience - Prospect Research and Pipeline Development - Lead prospect research, analytics, and portfolio management strategies - Partner cross-functionally to support execution and scaling of the organization-wide Integrated Prospect Pipeline - Define and support moves management frameworks and performance dashboards - Define and operationalize donor and engagement scoring models - Partner with frontline fundraisers and development leadership - Ensure prospect research practices adhere to ethical standards - Donor Relations - Provide executive-level leadership for donor relations and stewardship strategy - Establish operational processes for timely donor acknowledgement and stewardship - Partner cross-functionally to support donor-centered experiences - Support campaign and leadership giving stewardship - Use data and analytics to assess donor engagement, retention, and impact - Campaign and Budget Planning - Design, lead, and evaluate Development operational plans - Serve as the Development lead to the integrated revenue planning process - Serve as the Development lead for the annual budget planning process - Develop Key Performance Indicators for Development Operations - Drive process improvements across Development Operations Application Instructions We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume and any other documents required. Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments.

Role Description The Mission Integration & Operations Leader ensures enterprise-wide visibility, alignment, and coordination across mission areas, enabling cohesive and effective execution of organizational strategy. This role serves as an enterprise mission integrator, providing a comprehensive view across: - Advocacy - Research - Global initiatives - Medical affairs - Community engagement - Programs By connecting scientific discovery, clinical expertise, community insights, policy influence, and program delivery, the role helps ensure mission efforts move forward together with shared understanding, clarity, and accountability. The position is not responsible for setting mission strategy or managing the performance of individual mission functions. Instead, it supports the Chiefs leading mission work by: - Monitoring how strategies are translating into action across teams - Surfacing risks, misalignment, resourcing challenges, or gaps - Elevating insights and implications that require leadership attention - Strengthening coordination, execution discipline, and learning across mission Through this integrative lens, the role helps ensure strategy is fully activated, operationalized, and reinforced across the mission—not in silos, but as a connected whole focused on impact for people affected by the disease. Qualifications - Bachelor’s Degree in Organizational Leadership, Public Administration or related field. - Senior-level with 8-10+ years experience in a mission-driven organization, health nonprofit, academic health center, or adjacent setting. - Demonstrated ability to work credibly across research, medical, advocacy, and community-facing domains. - Strong integrated thinking paired with operational execution skills. - Proven ability to lead through influence in complex, matrixed environments. - Comfort navigating ambiguity, competing priorities, and enterprise decision-making. - Project management experience. Requirements - Remote - Flexible Location - Ability to travel (approximately 20%) and work occasional evenings and weekends as needed, including events, training, regional meetings, and organizational gatherings. Benefits - Estimated hiring compensation range: $100,000 - $115,000. - Considerable Paid Time Off Plan - Paid Holidays - 401k Retirement Savings Plan with Society match - Commuter Benefit Plan - Comprehensive Health & Welfare benefits including: - Medical - Dental - Vision - Flex Spending Accounts - Life Insurance - Disability Coverage - Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. - Join an incredible mission-focused team of people! Main Responsibilities - Build and manage the mission-wide leadership operating rhythm (e.g., weekly mission leadership touchpoints, monthly integration reviews, quarterly planning checkpoints). - Develop agendas, pre-reads, and required resources for Mission Leadership forums. - Facilitate meeting preparation and follow-up, including action steps, decision logs, and closing the loop on commitments across teams. - Maintain an integrated view of mission priorities and ensure leadership has clear visibility into what’s on-track, at-risk, or blocked. - Track cross-mission timelines, milestones, and dependencies across all Mission areas. - Maintain a mission deliverables tracker that includes owners, due dates, status, risks, and decision points. - Identify and surface delivery risks early, escalating to the two Mission Chiefs with options and implications. - Lead Operational and Implementation planning cycles. - Ensure work across mission functions is connected and coherent. - Translate mission strategy into coordinated execution support. - Create clarity tools (RACI, handoff maps, process summaries). - Support integration across initiatives. - Coordinate with Mission Impact and Learning to identify cross-functional learning opportunities. - Support scenario planning by outlining execution implications. - Establish and maintain Salesforce data entry standards across mission teams. - Drive adoption of consistent data practices through training and ongoing reinforcement. - Conduct routine data quality checks and coordinate fixes with teams. - Partner with CRM/IT/data teams to improve workflows. - Develop, implement, and maintain organizational processes and controls for compliance. - Monitor capacity and operational strain signals across mission. - Surface resourcing mismatches or tradeoffs to the two Chiefs early. - Support mission-wide change initiatives by coordinating communications. - Create communication toolkits to support adoption of new ways of working. - Maintain governance artifacts such as decision logs and risk registers. - Prepare leadership for key decisions by packaging the right context. - Establish and maintain mission-wide document management standards. Company Description The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work.

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Revenue Seasonal Associate is a temporary role that provides seasonal support in the day-to-day operations in a shared services model for managing constituent information, a critical part of driving forward the Society vision to leverage constituent information to inspire powerful lifetime relationships in the MS movement. The Revenue Seasonal Associate is responsible for capturing constituent and donor information across multiple systems and tools while supporting accounts receivable operations, including cash receipt coding and deposit batch uploads. The role of Associate is crucial to the Society during our peak seasons and influences the effectiveness of processes to reduce turnaround times and improve donor experience and the Revenue team’s relationship with all departments within the Society. Location Requirements - Remote - Flexible Location - ​Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships. Compensation: The estimated hiring compensation range for this role is $23 - $26 per hour. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors. Temporary Seasonal and Short-term employees are eligible for Spring Health, Sick time, Bereavement, and Jury Duty leave. Temporary, Short-term employees, if scheduled to work 30 hours per week or more, are also eligible for the following additional MS Society benefits: Medical, Flexible Spending and Health Savings, and Commuter benefits. Main Responsibilities: - Complete donation and registration entries for events using defined practices for managing event-related constituent information - Record contributions accurately, including restricted contributions per donor intent, allocate to appropriate revenue categories as outlined according to the Society’s Foundation Data Model (FDM) and Revenue Team cheat sheet. - Review batch reports, ensuring accuracy of entry in constituent systems, Creating Workday Entries and balancing to Workday deposit records. - Research and resolve discrepancies as needed. - Update basic contact information and profile information What We're Looking For: - At minimum a high school diploma or equivalent - Minimum of 6 months of data entry experience - Hands-on experience in operating spreadsheets and accounting software - Customer service skills and high-level confidentiality - High degree of accuracy and attention to detail - Be able to work independently and as a part of a team The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Director, Foundation Relations is responsible for developing and managing a portfolio of 50-100 foundation partnerships within a regional structure to support organizational revenue goals and growth. Reporting to the Assistant Vice President, Foundation Relations, this role serves as a key relationship manager for identifying, cultivating, and stewarding foundation partners, with a strong focus on prospecting and securing new funding sources. The Director is responsible for effective grant proposal development, managing deadlines, compliance, and reporting. The Director works closely with cross-functional teams to maximize foundation support and accelerate sustainable revenue growth aligned with organizational priorities. The Director plays a central role in implementing national strategy while identifying new opportunities for foundation partnership. Location Requirements: - This role requires approximately 10% travel annually to attend in-person meetings, trainings, constituent interactions, and events as needed. During the remaining time, work is primarily conducted remotely from either a home office or a National MS Society workspace (Society workspace not provided in all geographies). - Must be willing and able to travel through geographic service area. Requires access to reliable transportation at all times on an immediate basis. - This is a remote role with preferred location in the West, Southwest, and Southeast regions of the United States. Compensation | Benefits: The estimated hiring compensation range for this role is $85,000 - $105,000. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include: - considerable Paid Time Off Plan - Paid Holidays - 401k Retirement Savings Plan with Society match - Commuter Benefit Plan Comprehensive Health & Welfare benefits including: - Medical - Dental - Vision - Flex Spending Accounts - Life Insurance - Disability Coverage - Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! Main Responsibilities: - Build a pipeline of foundation prospects. Understand foundation giving guidelines and funding priorities and build new relationships with mission aligned foundations. - Independently manage a portfolio of foundation partners overseeing identification, cultivation, and stewardship activities to maximize funding opportunities. - Execute portfolio management and revenue growth strategies in collaboration with the AVP to secure external funding from grantmaking foundations in support of the strategic priorities of the National MS Society. - Oversee the planning, development, and submission of comprehensive, customized, and compelling grant proposals, cases for support, impact reports, and compliance documentation ensuring alignment with the Society’s funding framework and adherence to all deadlines. - Utilize foundation prospecting tools to identify, qualify, ensure alignment with and build relationships with new foundation prospects. - Develop entrepreneurial strategies to significantly grow existing portfolio and foundation revenue through proactive prospecting, pipeline development, donor engagement, and data-informed market research. - Collaborate cross-functionally to align foundation strategies and support integrated fundraising efforts. - Partner closely with finance and mission-delivery programs staff to ensure requests for restricted funding align with program priorities and capacity. - Maintain efficient processes for grant tracking, reporting, and database management to ensure data accuracy and timely communications. - Use CRM tools (Salesforce) to maintain an accurate and up-to-date donor database, monitor fundraising metrics within your portfolio, and provide regular reports and insights to the AVP and senior leadership. - Participate in budget and revenue projection activities. - Outstanding organizational skills with the ability to manage multiple projects simultaneously, set priorities, and meet deadlines within a fast-paced, collaborative environment. - Engage in strategic planning with the AVP, VP and other leadership team members. - Support the AVP in representing the organization at industry events as needed. What We’re Looking For: - 5-7 years of demonstrated and relevant fundraising experience with advanced understanding of foundation grants, including prospect qualification, cultivation, solicitation, and stewardship. - Proven track record of writing and submitting 30+ grant applications annually. - Independent ownership of a fundraising portfolio with emphasis on grantmaking foundations. - Skilled in translating grant and reporting requirements to cross-functional teams, ensuring alignment, compliance, and timely deliverables. - Proven ability to manage broad and technical fundraising campaigns, collaborating effectively with staff and volunteers to secure foundation grants. - Nonprofit development experience with increasing responsibility in frontline fundraising and proven ability to successfully drive 6+ figure partnerships. - Experience with AI, predictive analytics, and CRM tools to optimize pipeline automation, donor journey mapping, and forecasting trends to enhance donor retention and grant compliance. - Extensive experience working in remote and hybrid environments, overseeing both revenue generation and project execution. - Demonstrated ability to implement innovative fundraising strategies that drive engagement and revenue growth. - Proven capacity to work effectively under tight deadlines, receive and incorporate feedback professionally, and consistently meet fundraising goals. - Exceptional project management, strategic planning, and negotiation skills to drive effective resource allocation and optimize fundraising outcomes. - Proficiency in CRM platforms (Salesforce preferred), leveraging data analytics to drive decision-making and inform data-driven fundraising strategies. We’re committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths — whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Professional - Knowledge Exert The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Assistant Director, Signature Events plays a key role in developing and executing high-impact fundraising events that advance the organization’s mission and drive revenue goals, including but not limited to galas, luncheons and cocktail parties. This position supports strategic planning, oversees event logistics, and recruits and manages Event Chair and Committee members to ensure exceptional donor and participant experiences. With a focus on innovation, relationship-building, and performance metrics, the Assistant Director helps drive growth and elevate the organization’s event fundraising portfolio. Location Requirement: This is a market-based role supporting our Midwest Region -- Gateway (Missouri and Southern Illinois) Chapter. The position requires regular, in-person attendance at meetings, constituent interactions, and events as well as travel as required and necessary up to approximately 50% of the work time. During the remaining time, work is primarily conducted remotely from either a home office or a National MS Society workspace (Society workspace not provided in all geographies). Preferred location(s): Candidates must be based and able to work within the St. Louis, MO or Kansas City, MO area. Compensation | Benefits: The estimated hiring compensation range for this role is $60,000-$66,000. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include: - considerable Paid Time Off Plan - Paid Holidays - 401k Retirement Savings Plan with Society match - Commuter Benefit Plan Comprehensive Health & Welfare benefits including: - Medical - Dental - Vision - Flex Spending Accounts - Life Insurance - Disability Coverage - Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! Main Responsibilities: Campaign Leadership & Execution: - Lead the planning, execution, logistics, and optimization of assigned fundraising campaigns within the market. - Ensure campaigns are executed with excellence, innovation, mission-focused, and alignment to organization standards. Revenue Accountability: - Serve as the primary revenue driver for events within portfolio, owning performance from inception through to completion. - Monitor financial performance and proactively adjust strategies to ensure goal attainment. Strategic Adaptation & Alignment: - Translate national campaign strategies into actionable local plans tailored to market dynamics. - Ensure local execution aligns with broader regional priorities and contributes to shared growth objectives. Donor & Volunteer Engagement: - Cultivate, solicit, and steward high-value fundraising teams, top sponsors, and key volunteer leaders. - Build and maintain strong relationships to drive engagement, retention, and long-term support. Performance Management & Data Analysis: - Analyzes data trends and creates donor profiles to assist with donor development, stewardship, direct communications and fundraising strategy. - Leverages Customer Relationship Management (CRM) system to maintain research data and donor records, execute mailing or e-mail campaigns, and create reports. Cross-Functional Collaboration: - Support the Assistant Vice President and Regional Vice President with reports on campaign progress, identification of growth opportunities, and opportunities to drive continuous improvement. - Collaborate with internal teams to ensure seamless integration of campaign efforts across departments. - Maintains confidentiality and complies with data privacy regulations and policies. What We're Looking For: - Proven experience in fundraising, donor relations, or development support within a nonprofit or similar environment. - Strong written and verbal communication skills, with the ability to craft compelling donor communications and reports. - Proficiency in donor database systems (e.g., Raiser’s Edge, Salesforce) and Microsoft Office Suite; experience with fundraising platforms is a plus. - Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines. - Demonstrated ability to build and maintain relationships with donors, volunteers, and internal stakeholders. - Knowledge of fundraising best practices, donor stewardship strategies, and event coordination. - Ability to work independently and collaboratively in a fast-paced, mission-driven environment. - Previous nonprofit development experience highly desirable We’re committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths — whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Partner - Professional. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Location Requirements - Remote - Flexible Location - ​Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships. Compensation | Benefits: The estimated hiring compensation range for this role is $57,000 - $67,000. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include: - considerable Paid Time Off Plan - Paid Holidays - 401k Retirement Savings Plan with Society match - Commuter Benefit Plan Comprehensive Health & Welfare benefits including: - Medical - Dental - Vision - Flex Spending Accounts - Life Insurance - Disability Coverage - Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! Job Summary: The Manager, Digital Programs, is responsible for planning and executing a slate of high-quality, accessible digital programs that meet the needs of people affected by MS. This role manages the logistics, delivery, and participant experience for virtual programs across multiple platforms, ensuring programs are executed on time, on budget, and with strong engagement. The Manager works closely with colleagues across program content, marketing, and evaluation to support organizational goals. Required: Bilingual communication skills with excellent written and verbal communication, editing, and public‑speaking abilities in English and Spanish. Main Responsibilities: Program Execution - Plan and deliver a portfolio of live and on-demand digital programs. - Manage event logistics, including registration, platform setup, speaker coordination, accessibility accommodations, and technical support. - Ensure all programs meet standards for accuracy, inclusivity, accessibility, health literacy, and participant experience. - Monitor attendance, engagement, and technical performance during live events. Cross-Functional Collaboration - Coordinate with content experts to align program materials with educational and strategic priorities. - Work with marketing teams to support participant recruitment and outreach. - Partner with evaluation teams to collect participant feedback and program metrics. Quality Assurance & Improvement - Track and report key program outcomes, including reach, satisfaction, and engagement. - Identify opportunities to enhance delivery processes and tools. - Apply participant and staff feedback to improve future programs. What We're Looking For: Outstanding candidates will bring strong project‑management skills, attention to detail, and excellent technical writing, research, and communication abilities in both English and Spanish. Success in this role requires an understanding of how people learn, familiarity with curriculum design strategies that support health literacy, and the ability to collaborate effectively with a diverse range of professionals. - 2–4 years of experience planning and delivering digital events or programs. - Bachelor’s degree in public health, communications, education, or related field. - Strong organizational skills with proven ability to manage multiple projects simultaneously. - Familiarity with virtual platforms (Zoom, Swoogo, YouTube, Facebook Live, or similar). - Excellent communication and collaboration skills. - Commitment to equity and accessibility in program delivery. - Bilingual communication skills with excellent written and verbal communication, editing, and public‑speaking abilities in English and Spanish. Preferred Qualifications - Digital fluency: Skilled in using digital platforms and delivering curriculum through social media, video conferencing, on‑demand learning, online tools, and apps. - Curriculum development expertise: Experience designing educational curriculum, delivering presentations, and managing large‑scale curriculum projects from planning through execution while collaborating with cross‑functional teams. - Instructional design foundation: Coursework in instructional design and strong research skills to identify trends, integrate innovative strategies, and adapt to evolving educational landscapes. - Cultural and accessibility awareness: Experience working with multicultural groups and individuals with disabilities (particularly MS), with knowledge of diversity, equity, inclusion, bias reduction, generational differences, and health literacy. - Professional effectiveness: Demonstrates independence, emotional intelligence, diplomacy, resilience, and the ability to proactively navigate challenges with professional courage. - Innovation and change leadership: Proven track record of creativity, continuous learning, and serving as a positive, solution‑focused change agent capable of leading teams through uncertainty. - Relationship building: Strong ability to develop and manage internal, external, and digital relationships effectively. We’re committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths — whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Partner - Professional. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Temporary Coordinator supports the planning, execution, and evaluation of fundraising events such as galas, luncheons, and auctions within a regional portfolio. This role collaborates with internal teams and volunteers to ensure seamless logistics, compelling participant experiences, and strong community engagement. With a focus on detail, communication, and donor stewardship, the coordinator plays a key role in advancing the organization’s mission through successful events. This is a Temporary, Full-time position, expected to work 35-40 hours a week. Location Requirement: This is a field-based role supporting our Midwest Region -- Greater Illinois, Indiana Chapter. While the role offers flexibility in work location, to be considered a candidate must reside within the region the position supports to ensure strong local engagement and accessibility. Preferred location(s): Candidates must be based and able to work within the Chicago, IL area Compensation: The estimated hiring compensation range for this role is $24 - $26 per hour. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors. Temporary Seasonal and Short-term employees are eligible for Spring Health, Sick time, Bereavement, and Jury Duty leave. Temporary, Short-term employees, if scheduled to work 30 hours per week or more, are also eligible for the following additional MS Society benefits: Medical, Flexible Spending and Health Savings, and Commuter benefits. Primary Responsibilities: Event Planning & Execution Support: - Supports regional event planning, execution, and volunteer recruitment for galas, luncheons, and auctions within a regional portfolio. - Provides onsite staffing support for market and regional events ensuring all logistical elements are in place. - Develop event materials including but not limited to donor briefings, run of shows, event layouts, and event participant and volunteer lists. Volunteer & Vendor Coordination: - Support volunteer recruitment, onboarding, and scheduling for events; serve as the point of contact for volunteers, providing clear communications to ensure volunteers are well-informed and engaged. - Provides support for vendor coordination including but not limited to event supplies management. - Track inventory and ensure timely delivery and setup of event materials. Cross-Functional Collaboration: - Work cross-functionally with regional development coordinators to provide support for regional event or cultivation initiatives. - Collaborate with development coordinators to promote sharing and adherence to SOPs for enhanced team efficiencies. - Develop SOPs that support team workstreams and provide a consistent execution and donor experience. What We're Looking For: - 1+ year of administrative, fundraising, or customer service experience, preferably in a nonprofit or development setting. - Strong organizational skills with the ability to manage calendars, track deadlines, and maintain accurate records. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with donor databases or CRM systems is a plus. - Excellent written and verbal communication skills, with attention to detail in correspondence and data entry. - Ability to handle confidential information with discretion and professionalism. - Comfortable supporting event logistics, donor mailings, and general office tasks. - Team-oriented mindset with a willingness to learn and take initiative in a fast-paced environment. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Major Gifts is responsible for managing a regional portfolio of high-capacity donors and prospects, with a focus on securing six- and seven-figure transformational gifts and contributing to national fundraising campaigns. Key responsibilities include: - Leading donor acquisition and pipeline growth by partnering closely with regional staff and leadership. - Working with the Prospect Research team to identify and cultivate new prospects. - Proactively developing a robust portfolio through strategic research, attendance at key events, and collaboration with colleagues. - Overseeing all stages of the donor lifecycle, from identification to stewardship. - Collaborating cross-functionally to ensure alignment with the organization’s national fundraising strategies. - Developing targeted engagement plans using data and donor insights. - Contributing to revenue forecasting and implementing strategic stewardship efforts in partnership with Donor Relations. Qualifications - Demonstrated and relevant fundraising experience with advanced understanding of prospect qualification, cultivation, solicitation, and stewardship. - Record of leadership and accomplishment in fundraising, including pipeline development, acquisition planning, and cross-functional revenue generation. - Able to assess staff talent, mentor, and train others toward a shared vision. - Proven ability to support broad and technical fundraising campaigns. - Extensive nonprofit experience with increasing leadership responsibility. - Track record of implementing innovative fundraising strategies that drive engagement and revenue growth. - Strong ability to perform under pressure and handle criticism professionally. - Exceptional project management, strategic planning, and negotiation skills. - Advanced CRM expertise, leveraging data analytics to drive decision-making. Requirements - This role supports the Northeast Region, requiring 30%+ travel for events, training, regional meetings, and organizational gatherings. - Must be based and work within the region the position supports or have plans to relocate. - Willing and able to travel through the geographic service area; requires frequent, in-person attendance at meetings and events. - Ability to do daily local travel during peak season of work and occasional overnight travel. - Access to reliable transportation at all times on an immediate basis. - Preferred metro area(s): New York, NY; Washington D.C.; Philadelphia, PA; and Boston, MA. Benefits - Estimated hiring compensation range: $140,000-$160,000. - Highly competitive, comprehensive benefit package including: - Considerable Paid Time Off Plan - Paid Holidays - 401k Retirement Savings Plan with Society match - Commuter Benefit Plan - Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, and Disability Coverage. - Spring Health Membership offering free therapy and professional coaching. - Opportunity to join an incredible mission-focused team. Application Instructions We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. If you wish to include a cover letter with your application, please feel free to attach it along with your resume and any other documents required. Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The MS Navigator builds empathetic, person-centered relationships with individuals affected by MS to support informed decision-making and proactive planning. The MS Navigator provides personalized coaching, delivers evidence-based education, and connects individuals to relevant resources. The position promotes health equity through culturally responsive practices and collaborates across teams to ensure coordinated support. The position uses technology effectively to manage relationships and contributes to innovation and continuous improvement, while balancing a dynamic caseload and participating in organizational initiatives. Main Responsibilities - Build Transformational Relationships: Develop and maintain long-term, person-centered relationships with individuals affected by MS, using empathy, trust, and mutual respect to support informed decision-making. - Provide Personalized Support and Coaching: Use critical thinking and problem-solving to help individuals identify goals, navigate challenges, and proactively plan for future needs along their MS journey. - Deliver MS Education and Resource Navigation: Share up-to-date, evidence-based information about MS, its symptoms, treatments, and management strategies to empower individuals and community groups. - Promote Health Equity and Cultural Responsiveness: Incorporate culturally responsive practices and demonstrate sensitivity to diverse backgrounds, identities, and experiences. - Leverage Society and Community Resources: Identify and connect individuals to appropriate local, state, and federal resources, as well as Society programs, to address needs and promote health and well-being. - Collaborate Across Teams: Work with internal teams and external partners to ensure coordinated support and share insights that enhance service delivery. - Utilize Technology and Tools Effectively: Use Society platforms and digital tools to manage relationships, share resources, and maintain accurate documentation. - Support Innovation and Continuous Improvement: Stay current with MS-related developments and contribute ideas to improve service delivery and address emerging needs. - Manage a Relationship Portfolio: Prioritize and balance a caseload of individuals while contributing to team responsibilities and organizational goals. - Participate in Organizational Engagement: Attend meetings, events, and training sessions to support the Society’s mission and foster a collaborative culture. Qualifications - Empathetic and Person-Centered Communication: Demonstrates strong verbal and written communication skills, with the ability to build trust and rapport across diverse populations. - Critical Thinking and Problem Solving: Applies a solution-focused mindset to assess needs, identify resources, and support individuals in achieving their goals. - Cultural Competence and Inclusion: Champions diversity, equity, and inclusion by incorporating culturally responsive practices into all interactions. - Adaptability and Resilience: Responds effectively to changing circumstances and maintains presence and professionalism in high-stress or complex situations. - Autonomous and Accountable: Manages time and responsibilities independently while maintaining high standards of service and documentation. - Technological Proficiency: Comfortable using Microsoft Office, CRM systems, and virtual platforms to support service delivery and communication. - Commitment to Learning and Growth: Continuously seeks opportunities to expand knowledge of MS, health literacy, and best practices in service delivery. - Collaborative Team Member: Works effectively with colleagues and partners to enhance service coordination and contribute to shared goals. Requirements - This is a market-based role supporting our Southeast Region. - Must reside within the region the position supports (or have plans to relocate). - Preferred location(s): Alabama, Louisiana, Mississippi, Georgia, Greater Carolinas (NC, SC), Greater DC & Maryland, Virginia & West Virginia, Kentucky, Tennessee, Florida. Benefits - Estimated hiring compensation range: $57,000 - $67,000. - Considerable Paid Time Off Plan. - Paid Holidays. - 401k Retirement Savings Plan with Society match. - Commuter Benefit Plan. - Comprehensive Health & Welfare benefits including: - Medical - Dental - Vision - Flex Spending Accounts - Life Insurance - Disability Coverage - Spring Health Membership offering free therapy and professional coaching. - Opportunity to join an incredible mission-focused team. Application Instructions We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.