Job Closed
This listing is no longer active.
Building Dedicated Remote Teams Around the World
Operations-Focused Executive Virtual Assistant
Location
Philippines
Posted
87 days ago
Salary
0
Seniority
Senior
Job Description
Operations-Focused Executive Virtual Assistant
Outsourced Staff
• Review current workflows and develop and establish clear, structured Standard Operating Procedures (SOPs) to create a scalable “Company Playbook”. • Manage the full job lifecycle including scheduling and dispatching technicians, updating job statuses, managing automated follow-ups, preparing and sending invoices. • Take ownership of the Principal’s inbox and calendar by prioritizing key communications, managing scheduling and resolving conflicts, acting as a gatekeeper to protect time and focus. • Assist in establishing and managing systems such as JotForm for team processes, quarterly performance review tracking, identifying simple automation opportunities, continuously improving workflows and efficiencies. • Maintain structured and efficient digital filing systems (Google Drive / Dropbox), ensuring all documents are easy to locate and consistently organised. • Coordinate internal projects and communicate with the team via VOIP calls, ensuring tasks are completed and deadlines are met. Client communication will be email-based only.
Job Requirements
- Minimum 3+ years experience in a Virtual Assistant, Executive Assistant, or Operations role
- Advanced proficiency in Google Workspace or Microsoft 365
- Experience with ServiceM8 is an advantage (training provided if required)
- Familiarity with tools such as JotForm, CRM systems, or workflow platforms
- Strong written and spoken English communication skills
- Ability to work AEST business hours (7:00am – 3:00pm)
- Reliable high-speed internet and professional home office setup
Benefits
- Training on ServiceM8
- Professional development opportunities
Related Guides
Related Categories
Related Job Pages
More Executive Assistant Jobs
• Provide comprehensive administrative support to the GTM executive leader, including complex calendar management across multiple time zones • Coordinate and prioritize meetings, preparing agendas, materials, and follow-ups to ensure effective use of executive time • Manage domestic and international travel arrangements, including itineraries, visas (as needed), and expense reporting • Act as a liaison between the executive leader and internal stakeholders across Sales, Marketing, Partnerships, Finance, Product, and Operations • Support design and execution of GTM leadership team rhythms, including leadership meetings, QBRs, offsites, and strategic planning sessions, with the ability to create content for sessions when needed • Draft, edit, and format executive-level communications, presentations, and reports with a high degree of professionalism and accuracy • Track action items, deadlines, and commitments to ensure timely follow-through • Handle sensitive and confidential information with discretion and sound judgment • Support special projects and initiatives as needed, often involving cross-functional coordination • Continuously identify opportunities to improve administrative processes, workflows, and ways of working
About Convera Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to help businesses move money smarter and capture more value with every transaction. Serving more than 30,000 customers globally, Convera operates at the intersection of finance, technology, and global commerce—and we’re just getting started. The Role We are seeking a highly organized, proactive, and detail-oriented Executive Administrator to provide high-impact administrative and operational support to our executive leader of Go-To-Market. This role is critical to enabling focus, efficiency, and execution across a fast-paced, globally distributed GTM organization. The ideal candidate is a trusted partner who anticipates needs, exercises strong judgment, and thrives in a dynamic environment with multiple levels of change. You will serve as a central point of coordination, ensuring priorities are managed effectively and the executive leader is positioned for success. Key Responsibilities - Provide comprehensive administrative support to the GTM executive leader, including complex calendar management across multiple time zones - Coordinate and prioritize meetings, preparing agendas, materials, and follow-ups to ensure effective use of executive time - Manage domestic and international travel arrangements, including itineraries, visas (as needed), and expense reporting - Act as a liaison between the executive leader and internal stakeholders across Sales, Marketing, Partnerships, Finance, Product, and Operations - Support design and execution of GTM leadership team rhythms, including leadership meetings, QBRs, offsites, and strategic planning sessions, with the ability to create content for sessions when needed - Draft, edit, and format executive-level communications, presentations, and reports with a high degree of professionalism and accuracy - Track action items, deadlines, and commitments to ensure timely follow-through - Handle sensitive and confidential information with discretion and sound judgment - Support special projects and initiatives as needed, often involving cross-functional coordination - Continuously identify opportunities to improve administrative processes, workflows, and ways of working About You - 5+ years of experience supporting senior leaders (VP+), ideally within a Go-To-Market, Sales, or commercial organization - Proven ability to manage complex calendars and competing priorities in a fast-paced, global environment - Exceptional organizational skills with strong attention to detail and follow-through - Excellent written and verbal communication skills; able to interact confidently with senior leaders and external partners - High degree of professionalism, integrity, and discretion when handling confidential information - Strong proficiency in Microsoft Office / Microsoft 365 tools (Outlook, PowerPoint, Word, Excel, Teams) - Comfortable working independently, anticipating needs, and making sound decisions with limited direction - Collaborative, service-oriented mindset with a “no task too small” approach - Experience in fintech, financial services, or a high-growth global organization is a plus Why Join Convera? - Be a trusted partner to a senior executive at the heart of Convera’s growth strategy - Work in a global, growth-minded fintech environment with real impact and visibility - Collaborate with talented, driven teams across regions and functions - Competitive compensation and benefits, including flexible work arrangements depending on location - A culture that values ownership, transparency, and continuous improvement Pay Transparency Statement Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $71,000 - $109,000 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range. We also offer a comprehensive benefits package, which may include: - Health insurance (medical, dental, vision) - Retirement savings plan - Paid time off, holidays, and parental leave - Wellness programs and mental health resources Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.
• Today, our EMEA Sales and Customer Success teams are navigating structural inefficiencies across billing, contracting, Salesforce workflows, and issue resolution. • The Operation Manager & Executive Assistant is a high-impact hybrid position spanning: • Revenue Operations • Sales & Account Management Support • Executive Assistant to the VP EMEA • Office & Employee Experience Management • GTM Systems Administration • You will provide operational and administrative support across the EMEA team, helping ensure that deals are processed accurately, leadership is supported, and the office environment enables performance. • This role combines ownership of defined areas (executive support and event coordination) with support across revenue operations and systems workflows. • This is not a purely administrative role. It is a coordination-focused operational role with exposure to revenue processes and cross-functional workflows.
• Manage complex calendars across multiple European time zones • Anticipate needs, prioritize critical matters, and ensure leadership is always prepared • Organize meetings, briefings, agendas, and follow-ups • Serve as the operational backbone connecting leadership to internal teams • Facilitate communication across product, engineering, scheme, and marketing • Support alignment, track action items, and maintain momentum • Plan virtual and in-person meetings, workshops, off-sites, and leadership sessions • Manage travel, expenses, and scheduling with precision • Prepare presentations, communications, and executive materials • Organize documentation and ensure information flows efficiently • Compile insights, summarize updates, and support KPI tracking • Maintain confidentiality and handle sensitive information with discretion • Optimize executive workflows and operational routines • Suggest improvements for coordination, processes, and communication • Strengthen the efficiency and rhythm of EPI’s Product and Design team



