• Analizar, optimizar y solucionar problemas de los procesos de conectividad de datos móviles (ajustes de APN, asignación de IP, interacciones GGSN/PGW) para garantizar una experiencia de usuario fluida y operaciones de red eficientes. • Diagnosticar problemas complejos de conectividad, como sesiones de datos fallidas, asignaciones de IP incorrectas, o problemas de roaming.

• Open tickets and diagnose Tier 1 technical support issues with remote clients’ networks • Program/provision wireless network systems for deployment at remote sites • Provide and maintain thorough documentation of client systems • Perform firmware updates on remote client systems • Create and manage client contacts/accounts within AN systems • Foster a spirit of collaboration with clients and teammates by coaching and sharing knowledge • Learn new technologies and products • Review alerts from the Access Networks Live Monitoring system and escalate/create tickets using a defined process • Draft KB articles to increase the team's institutional knowledge • Occasional after-hours emergency support for remote clients

Role Description As a Fiber Documentation Technician, you will be responsible for designing, documenting, and optimizing fiber optic networks to support xAI’s high-performance infrastructure. This is a field-intensive role requiring approximately 50% travel. You will conduct site surveys, produce detailed OSP/ISP designs, manage cross-connects, perform basic fiber testing, and ensure accurate records in our tools. You thrive in dynamic environments, pay close attention to detail, and are comfortable working outdoors and in data center or telecom facilities. Responsibilities - Document and design fiber networks using IQGeo Network Manager and CAD, including route modeling, data import, and report generation. - Conduct site surveys and produce detailed OSP (aerial/underground) and ISP (building entry/riser) connectivity designs in GIS and/or CAD. - Survey, document, and install/run jumpers for new and existing fiber cross-connects; maintain accurate records in IQGeo and CAD. - Perform basic fiber testing with VFL (fault location) and OPM (power/loss measurement); clean connectors and inspect end-faces. Apply basic OTDR skills and interpret fiber trace reports. - Collaborate with teams to install and maintain OXC jumpers in a clean and orderly manner. - Collaborate with teams on projects, permitting, and QA; ensure compliance with industry standards. - Work with OSP and Construction teams to create, submit, and/or monitor permits. Qualifications - 5+ years of hands-on experience in fiber optic network design, surveying, testing, and OSP/ISP deployments (experience may substitute for formal education). - Proficiency with IQGeo Network Manager and CAD or similar geospatial design tools. - Experience with fiber testing equipment (VFL, OPM) and cross-connect/jumper installations. - Valid driver’s license and physical capability for field work, including walking varied terrain, ladder use, and cable handling. - Ability to travel ~50% (including overnights). Preferred Skills and Experience - Relevant certifications such as CFOT or Fiber Optic Technician. - Strong knowledge of fiber optic standards, connector cleaning/inspection, and jumper/cross-connect routing. - Experience with NetBox (or similar DCIM/IPAM tools) is a plus. - Experience collaborating on permitting processes and QA in telecom or data center environments. - Excellent analytical, documentation, and problem-solving skills. - Laser safety awareness and commitment to safe work practices. - Ability to work effectively in a fast-paced, hands-on environment with strong attention to detail.

• Identify, recruit, and onboard high-quality behavioral health professionals • Implement traditional and creative sourcing strategies to identify and engage providers • Lead and execute international recruitment efforts for behavioral health providers • Assess provider credentials, experience, and fit to ensure alignment with ComPsych’s standards • Negotiate provider rates in accordance with company policies and market considerations • Maintain up-to-date knowledge of behavioral health industry trends and network demands • Collaborate with internal teams to support network expansion initiatives and ensure seamless onboarding • Educate and coach managers on behavioral interviewing techniques and recruitment processes • Support continuous improvement efforts by identifying trends in provider recruitment