• Lead a team of consultants, providing guidance, mentorship, and support to ensure professional growth and project success. • Provide coaching and career guidance to team members, helping them achieve their aspirations and align their development with organizational needs. • Set clear objectives, provide constructive feedback, and foster a culture of accountability. • Ensure project deliverables meet established quality standards and are completed within agreed timelines to drive customer satisfaction. • Coordinate resources effectively to balance team capacity and project needs. • Facilitate effective communication within the team and across the organization. • Collaborate with other teams and stakeholders to ensure alignment and successful project outcomes. • Continuously seek opportunities to optimize workflows and improve team efficiency. • Implement plans and processes that drive operational success and enhance business outcomes. • Align recruitment efforts with the long-term goals of the organization, supporting strategic hiring initiatives.

Role Description We are seeking a Travel & Expense Manager with expert knowledge of Concur to streamline corporate travel and expense operations while shaping policies that reduce risk and boost performance. The Travel & Expense Manager oversees the company’s Corporate Travel and Expense Reimbursement Program, including administration of the Concur Travel and Expense system and related processes. This role regularly communicates with all levels of management regarding policies, procedures, and proper system use, and leads Concur training for newly acquired practices. The manager also administers the corporate credit card program, maintains clinicians’ annual CME allowances in Concur, reconciles financial data between Concur and internal systems, and updates travel and expense policies as needed. - Serve as the subject matter expert for the Corporate Travel Program, Concur Expense system, and all related travel and expense policies. - Communicate travel policies and proper Concur usage to all levels of management; troubleshoot system/process issues; and lead Concur training for new practices and employees. - Manage relationships with the company’s travel management provider, airlines, and other travel vendors to ensure appropriate pricing and service levels. - Oversee integrations between Concur and Oracle/Ultipro, ensuring financial and employee data reconciles correctly. - Ensure Concur Delegation of Authority assignments comply with company policy. - Prepare month-end reconciliations and accruals for travel, expense, and corporate credit card activity. - Administer the corporate credit card program, including issuing/canceling cards, monitoring timely expense submission, and escalating delinquent activity when needed. - Manage Continuing Medical Education (CME) reimbursement processes within Concur, including updates for new employees, budget changes, and resolving related inquiries. - Maintain Concur configurations, workflows, and audit rules to align with updated policies. - Provide T&E reporting using Concur Cognos and develop new reports as needed. - Support internal/external audits and assist with projects related to the Travel & Expense Program. - Identify and recommend process improvements and system enhancements to increase efficiency and reduce costs. Qualifications - Bachelor’s Degree in Accounting, Finance, Communications, Business or related discipline. - 5 years of experience required. - Experience managing a Travel & Expense program utilizing Concur. - Strong leadership skills. - Ability to work independently and interact with departments. - Excellent written and verbal communication skills required. - Proficient in Microsoft Office applications (Excel, Word, Outlook, etc.). Benefits - Comprehensive benefits in a vast array of plans that fit your life and lifestyle. - Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs. - 401k plan and Employee Stock Purchase Program. - Some benefits are provided at no cost, while others require a cost share between employees and the company. - Voluntary plans available with payroll deductions. Company Description Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies, and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate, and clinically excellent services to women, babies, and children across the continuum of care, both in hospital settings and office-based practices.

Role Description The Senior Enterprise Operations Manager will play a pivotal role in enhancing the scalability and efficiency of operations. By collaborating with various departments such as Sales and Customer Success, this innovative leader will identify areas for improvement and streamline processes to better serve our customers. The ideal candidate will lead efforts to implement actionable strategies that foster a culture of continuous improvement, ultimately achieving sustainable cost savings while delivering high-quality interactions. This role offers a unique opportunity to make a significant impact within the organization and drive meaningful change in operational practices. - Collaborate across the organization to understand and document current processes, identifying best practices, risks, and opportunities for improvement. - Review potential root causes of process inefficiencies, including missing communication channels, and develop solutions. - Collaborate with various functional departments to design and implement policies and procedures to improve day-to-day business operations without adding unnecessary burdens. - Manage the coordination and integration of efforts among sales operations, customer success, marketing, engineering, and content development. - Prioritize infrastructure improvement projects and initiatives proposed by Sales, Marketing, and other functions. - Partner with the project management office to outline the scope and requirements of infrastructure and process improvement projects. - Track and monitor the execution of infrastructure improvement projects, ensuring objectives and cost savings goals are met. - Maintain constant communication and provide insights on process and infrastructure initiatives to the Senior Leadership team. Qualifications - 5-7+ years of experience in operations and process-focused roles. - Experience in a technology-based company is required. - Utilize professional experience in developing and implementing scalable processes with cross-functional teams. - Be an open communicator and collaborator who engages in respectful debates. - Hold yourself and others accountable for meeting commitments and quality standards. - Demonstrate resilience and adaptability in dynamic environments. - Embrace an inclusive culture and show emotional intelligence. - Proven analytical and problem-solving skills by effectively identifying issues and developing practical solutions. - An undergraduate or graduate degree in business or industrial engineering disciplines is preferred. Requirements - 5-7+ years of experience in operations and process-focused roles. - Experience in a technology-based company is required. - Utilize professional experience in developing and implementing scalable processes with cross-functional teams. - Be an open communicator and collaborator who engages in respectful debates. - Hold yourself and others accountable for meeting commitments and quality standards. - Demonstrate resilience and adaptability in dynamic environments. - Embrace an inclusive culture and show emotional intelligence. - Proven analytical and problem-solving skills by effectively identifying issues and developing practical solutions. - An undergraduate or graduate degree in business or industrial engineering disciplines is preferred. Benefits - Flexibility and trust to balance work with life due to a Remote First approach. - Culture that values employee contributions and measures success in results. - Reimbursement to help cover the cost of setting up your home or remote office. - Opportunities for professional development and growth. - A commitment to fostering an inclusive environment and celebrating diverse backgrounds.

AO Globe Life is expanding its leadership team and seeking experienced professionals who are ready to lead, mentor, and develop high-performing teams in a fully remote environment. This opportunity is ideal for individuals with backgrounds in management, operations, or client service who want flexibility while continuing to grow their leadership careers. In this role, you will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options while also supporting team performance and development. What You’ll Do - Connect with individuals who have expressed interest in benefit programs - Schedule and conduct virtual consultations via Zoom - Guide clients through benefit options and support enrollment - Maintain accurate digital records and follow-ups - Recruit, mentor, and support team members - Set performance expectations and track progress - Lead team meetings, coaching sessions, and development calls - Promote a culture of accountability and growth What We Offer - 100% remote work environment - Flexible scheduling - Warm leads provided — no cold calling or prospecting - Weekly pay via direct deposit - Training and leadership development support - Performance bonuses and advancement opportunities - Collaborative, growth-focused team culture Ideal Candidate - Experience in leadership, management, or client-facing roles - Strong communication and organizational skills - Comfortable working remotely and using digital tools - Motivated to lead, develop others, and drive results Requirements - Authorized to work in the United States - Reliable internet connection - Windows-based computer with webcam About AO Globe Life For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families across the U.S. We offer a remote-first environment focused on service, leadership, and long-term career growth. Apply Today If you're ready to grow your leadership career in a flexible, remote environment, apply today to learn more.