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Abnormal Security logo
Abnormal Security

Abnormally-Precise, Cloud-Native Email Security

Manager, Professional Services Deployment

ManagerManagerFull TimeRemoteSeniorTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

70 days ago

Salary

$124.7K - $179.3K / year

Seniority

Senior

3 yrs expEnglish

Job Description

Manager, Professional Services Deployment

Abnormal Security

• Lead a team of consultants, providing guidance, mentorship, and support to ensure professional growth and project success. • Provide coaching and career guidance to team members, helping them achieve their aspirations and align their development with organizational needs. • Set clear objectives, provide constructive feedback, and foster a culture of accountability. • Ensure project deliverables meet established quality standards and are completed within agreed timelines to drive customer satisfaction. • Coordinate resources effectively to balance team capacity and project needs. • Facilitate effective communication within the team and across the organization. • Collaborate with other teams and stakeholders to ensure alignment and successful project outcomes. • Continuously seek opportunities to optimize workflows and improve team efficiency. • Implement plans and processes that drive operational success and enhance business outcomes. • Align recruitment efforts with the long-term goals of the organization, supporting strategic hiring initiatives.

Job Requirements

  • Minimum of 3+ years of experience leading a team or managing direct reports.
  • Ability to inspire, mentor, and guide a team toward achieving shared goals.
  • Proficiency in performance management, including setting clear expectations, providing constructive feedback, and fostering professional growth within the team.
  • Clear, transparent, and consistent communication to foster alignment within the team and with clients.
  • Exceptional skills in communication, emotional intelligence, and client relationship management.
  • Managing conflicts constructively, promoting trust, and ensuring productive outcomes.
  • Experience managing complex client-facing projects, ensuring they meet quality standards, timelines, and client expectations.
  • Strong understanding of professional services delivery and customer lifecycle.
  • Experience in working across teams or departments to align objectives and drive collective success in a fast-paced environment.
  • Analytical and creative thinking to identify challenges and implement effective solutions.
  • Ability to adapt to changing priorities, handle ambiguity, and remain composed under pressure.

Benefits

  • Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
  • In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.

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