Job DetailsJob Location: Office - Scottsdale, AZ 85255Position Type: Full TimeJob Description: Marketplace Program Director About Us Openforce powers the independent contractor (IC) vendor economy across logistics (delivery), home healthcare, personal care, field services, installation, and beyond. Our Small Business Marketplace is a fast-growing benefit where active IC vendors (small business owners) discover discounts on business expenses to help reduce overhead. We're looking for a sharp, relationship-driven program director to own and scale our Marketplace program, a role that sits at the intersection of partner sales, program development, marketing, analytics, and IC vendor success. You'll do more than manage relationships. You'll build the systems, strategies, and feedback loops that turn marketplace offers into real, measurable value for our IC vendors who depend on them. If you thrive at the crossroads of business development and operational execution, and you care about outcomes, not just activity, this role was built for you. Position Summary Reporting directly to the CMO, the Marketplace Program Director owns the full growth equation, more partners, better deals, stronger IC vendor engagement, and increased RevShare revenue. Partners don't just get ad placement; they gain access to a verified audience of small business owners who are actively engaged with a platform they trust. You'll need the chops to own this narrative fluently with little hand holding. What Success Looks Like (over 1st 6 months) You've mapped the current partner landscape and identified top-priority acquisition targets. Partner revenue is growing and IC engagement metrics are trending up. You understand where performance gaps live, and how to steer any conversation toward the highest-value outcome. Marketplace is a recognized value driver for IC retention and a meaningful revenue stream for Openforce. Partners view program as top-tier channel for reaching IC Vendor segment, and they're coming to you. Responsibilities Acquire and Manage Partners, and Generate RevShare Revenue Prospect, negotiate, and close new partner agreements. Build and maintain a sales pipeline from outreach through signed agreement. Own engagement targets tied to IC vendor purchases, or revenue targets tied to partnership RevShare agreements, and/or performance bonuses. Oversee development of sales assets (pitch slides, sell sheets, success stories, blogs, newsletter slices, ads, etc...) that articulates value to different audience segments (partners, clients, IC vendors). Reconcile reports to ensure Openforce data matches up to partner reported data. Grow IC Vendor Engagement Own the end-to-end marketplace experience for all segments, including onboarding, offer setup, performance tracking, etc... This position will allow you to place your mark! Grow engagement by championing marketplace visibility across every channel, collaborating with Product to embed promotion within the platform, aligning with Marketing to secure consistent placement across owned and earned channels, and equipping Sales to weave marketplace into the core value proposition for prospects. Monitor offer engagement rates, develop insights, and make proper optimizations with the goal to deliver the highest possible value. Contractor Value Advocacy Champion the contractor's perspective, ensure offers are relevant, high-value, and reflect real IC business needs. Work with the IC success team to promote marketplace awareness during onboarding and key lifecycle moment. Conduct research and gather feedback from IC vendors on marketplace usefulness and desired categories. Track which offer categories drive the most engagement and guide partner acquisition accordingly. QualificationsSkills and Knowledge US-based and citizenship 5+ years proven experience building and maintaining B2B partnerships, marketplaces and/or affiliate marketing programs. Demonstrated ability to negotiate and sell partnership value at the executive level; track record of generating pipeline and closing deals with measurable revenue impact. Strong commercial acumen: you can build a revenue plan, track it, and pivot as needed. Excellent communicator who can translate data into a compelling partner pitch. Self-starter who thrives with ownership and a lean team structure. Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making. Strong collaboration skills. Proficient in HubSpot and Canva. The Perks Virtual, work from home with occasional office visits Program ownership, ability to make your mark! Continued training and career development Full Benefits Package including Medical, dental, vision and 401k match Vacation, Sick, and Holiday Pay Job Type: Exempt, Full Time Salary: Salaried + IC Vendor Engagement Bonus Kickers Travel: 10-20%

• Lead Client Engagements: Serve as the senior Guidehouse presence on revenue cycle technology accounts, managing executive relationships, and being accountable for the quality and direction of work. • Deliver on Revenue Cycle Technology Depth: Translate platform knowledge into practical recommendations for clients, focusing primarily on Epic revenue cycle, but also contributing to Oracle Health, Meditech Expanse, and athenahealth environments. • Grow the Practice: Identify expansion opportunities within existing accounts, support proposal development, and represent Guidehouse at industry events. • Develop the Team: Lead engagement teams, providing active coaching and substantive feedback to develop the revenue cycle technology expertise of staff.

Job Title: Managing Director, Revenue Cycle Services Job Description Summary The Managing Director, Revenue Cycle Services serves as the senior leader responsible for driving execution and delivery of large-scale, complex healthcare transformation programs with a focus on hospital revenue cycle optimization and operational efficiency. This position oversees strategic initiatives across hospital and health system environments, ensuring seamless alignment between clinical operations, finance, IT, and business functions to accelerate billing, collections, and overall revenue realization. Operating at the executive level, this leader partners directly with hospital C-suite executives, internal stakeholders, and cross-functional teams to implement high-impact process improvements that advance organizational goals while enhancing patient and financial outcomes. Job Description - Leads enterprise-scale hospital revenue cycle programs across multiple service lines, ensuring predictable and successful delivery from end-to-end—including patient access, charge capture, billing, collections, and cash flow optimization. - Provides executive leadership and direction to large, global, and cross-functional teams, building alignment between financial, operational, and technology strategies to deliver measurable business value. - Drives revenue cycle optimization by identifying and redesigning ineffective workflows, integrating automation and data-driven insights, and establishing best practices that reduce denials, shorten billing cycles, and improve days in A/R. - Manages direct engagement with the C-suite (CFO, COO, CIO, CNO, and CEO) to ensure strategic alignment, effective communication of progress and outcomes, and timely decision-making across hospital operations and financial management. - Proactively manages program financials, demonstrating in-depth understanding of hospital reimbursement methodologies, payer contracting, and key healthcare financial performance metrics. Implements strong financial governance and accountability frameworks across all initiatives. - Establishes and maintains executive stakeholder relationships, anticipating needs and adapting communications to suit the strategic and operational context of hospital leadership teams. Prepares and delivers executive-level briefings, dashboards, and performance analyses to support informed decision-making. - Oversees risk, issue, and change management within a dynamic healthcare environment, drawing on extensive experience to mitigate challenges related to compliance, technology integration, and operational transition. - Creates a culture of trust, accountability, and innovation, fostering collaboration among clinical, administrative, and technical teams to deliver consistent, high-quality outcomes across the hospital enterprise. - Monitors and drives performance metrics (KPIs)—including revenue cycle efficiency, cash acceleration, payer resolution rates, and workflow productivity—ensuring strategic alignment with organizational financial goals. - Continuously drives innovation and improvement, leveraging analytics, benchmarking, and automation technologies (e.g., RPA, AI-driven revenue intelligence) to enhance hospital revenue integrity and operational throughput. Ideal Background and Competencies - Extensive experience (typically 10+ years) leading large-scale hospital or health system revenue cycle transformation initiatives. - Proven expertise in hospital operations and workflow optimization, with ability to translate process change into measurable financial outcomes. - Exceptional executive communication and relationship management skills, capable of confidently engaging with hospital boards, executive leadership teams, and major stakeholders. - Demonstrated ability to execute complex, multi-site programs balancing financial, regulatory, and patient-centered objectives. - Deep understanding of healthcare finance, payer interactions, and hospital billing systems (Altera Sunrise, Epic, Cerner, Meditech, or other major EHR/RCM solutions). - Strong leadership, problem-solving, and strategic planning capabilities with a track record of improving reimbursement efficiency and organizational profitability. Working Arrangements: - The schedule is typically a standard work week but may require flexibility. - Local travel may be required up to 25% of the time. Salary range: $153,000 - $220,000

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Duties: Serve as lead of Voya Finance Process Optimization & Strategy vertically, responsible for analyzing Voya’s Finance Technology needs and recommending upgrades. Act as a strategic partner and internal advocate for the Finance Technology organization, responsible for driving process optimization and business analysis across the Finance function. In partnership with the broader Finance Technology Strategy team, drive process efficiencies, alignment with strategic goals, and delivery of transformative insights and solutions to enhance Finance processes and technology enablement. Play a leading role in the organization of the Finance Technology Transformation Program. Act as a strategic partner to FTS leadership, senior Finance leadership, and Finance functional teams. Serve as a PMO lead for FTS, supporting technology enablement and process improvement projects and initiatives across our Finance function. Drive the identification, analysis, and implementation of process improvement opportunities across the Finance function, leveraging technology and automation to enhance efficiency, reduce costs, and ensure alignment with broader strategic goals. Develop and track key performance indicators (KPIs) to measure the success of process improvements, technology implementations, and other initiatives; regularly report on progress and outcomes to key stakeholders. Champion the adoption of emerging finance technologies, tools, and systems, ensuring they support the business strategy. 100% telecommuting position. Will consider applicants resident in the continental U.S. Requirements: Requires a Bachelor’s degree or foreign equivalent in Information Technology, Information Systems, Business Administration, or a related field. Employer will accept a 3 or 4 year Bachelor’s degree. Requires a minimum of five (5) years of experience as a Project Manager or Global Process Owner in finance operations, technology strategy, or process management. Experience must include: Applying knowledge of financial systems and finance technologies; Implementing ERP, EPM, or Reporting Platforms; Working with ERP platforms including Oracle, SAP, or Workday; Working with EPM platforms including Oracle, IBM or Anaplan; Process re-engineering and transformation; Working with data analytical tools including Power BI, Tableau, and OAC. #LI-DNP #LI-DNI Compensation Pay Disclosure: Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $180,000 Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer - Health, dental, vision and life insurance plans - 401(k) Savings plan – with generous company matching contributions (up to 6%) - Voya Retirement Plan – employer paid cash balance retirement plan (4%) - Tuition reimbursement up to $5,250/year - Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. - Paid volunteer time — 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: - Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. - Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. - Team Mentality: Partnering effectively to drive our culture and execute on our common goals. - Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. - Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes