Overview About the Company At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better. Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients Responsibilities Qualfon is seeking a highly organized and proactive Dispatcher’s to coordinate field operations, manage technician schedules, and ensure timely resolution of service requests and outages. This role is critical to maintaining operational efficiency and delivering exceptional customer service. This is a 100% work from home position. Hourly pay rate - $14.50/hr - Monitor technician availability and job queues throughout the day. - Assign and track field jobs using dispatch platforms and outage tools. - Respond to Priority 1 and 2 alarms, escalations and fallout from missed appointments. - Communicating ETA’s and Job updates to internal teams and customers. - Document job status and actions in Teams, email, and tracking systems. (skilled in Windows programs) - Collaborate across shifts to ensure smooth handoffs and continuity. *Must live in the State of North Carolina* Qualifications - At least 1 year of Call Center experience required. - At least 1 year of work at home experience required. - Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance - Excellent verbal, written, and listening skills - Professional and articulate voice - Ability to multi-task in several computer applications at once while holding a conversation with a customer - Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude - Computer savvy and can resolve minor technical issues with minimal assistance - Basic math skills required - Ability to problem solve - At least 18 years of age or older - High School Diploma or GED Work at Home Requirements: - All Equipment Provided - Upload speed of 25Mbps; Download speed of 50Mbps - The Internet service provider (ISP) must be highly stable with 1% or less packet loss - Latency under 100ms - USB headset with noise-canceling microphone (Jabra, Plantronics, or Logitech are recommended) 3.5 mm headsets and gaming style headsets are not approved - All Hires must have an available cell phone or tablet and be able to install our required 2FA software for Multifactor authentication on that device. EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. To complete a Voluntary Self-Identification of Disability Form, please visit our website at Qualfon. com/https://jobs.qualfon.com/ Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact: qualfon-dialogdirectrecruiting@qualfon.com to discuss reasonable accommodations. Pay Range USD $14.50 - USD $14.50 /Hr.

Role Description Hoy queremos seguir creciendo y fortalecer nuestro equipo incorporando nuevos talentos que asuman el reto como Asesores de Ventas Entel – PORTABILIDAD. PUESTO: ¡ TELEOPERADOR ENTEL OUTBOUND PORTABILIDAD TELETRABAJO! Funciones - OFRECER A CLIENTES DE OTRO OPERADOR, LOS BENEFICIOS DE ENTEL CON EL OBJETIVO QUE PORTE A NUESTRO OPERADOR. Horario de Trabajo - Lunes a Sábado de 9am a 6pm (Incluye 45 minutos de break) HORARIO FIJO - Descansos fijos los DOMINGOS y feriados Qualifications - Contar con laptop o computadora propias. - Procesador Intel Core i3 en adelante (a partir de 6ta generación), Ryzen 3 en adelante o AMD8 en adelante. - Memoria RAM 8 GB. - Windows 10 u 11. - Disco sólido e internet cableado de 50 a más mbps. - Con experiencia en ventas CALL CENTER o PRESENCIAL (De preferencia). Benefits - Ingreso directo a planilla completa DESDE EL PRIMER DÍA (CTS, GRATIFICACIÓN, ASIGNACIÓN FAMILIAR, ETC). - Sueldo base: S/1130 + Comisiones ilimitadas y bonos por productividad. - Capacitaciones pagadas (S/108) solo 9 días. - Línea de carrera desde el 3er mes. - Refuerzos de ventas dentro del horario laboral (1 a 3 veces por semana).⭐ruletas, vales y más! - Convenios corporativos (Vales en SODEXO, GRUPO BIMBO, MOVIL BUS, RESTAURANTES, SALONES DE BELLEZA, ETC). - Descuentos exclusivos educativos (IDAT, UPN, ZEGEL). - Convenios de Salud (para colaborador y su familia) INKAFARMA, BOCARE, ETC. Company Description Fundada en el año 2000, Netcall Group nació con una visión clara: ofrecer soluciones de alta calidad al sector de telecomunicaciones en el Perú. Con más de 20 años de evolución constante, hemos ampliado nuestro portafolio y fortalecido nuestras capacidades para adaptarnos a un mercado dinámico y competente. Hoy trabajamos con compañías líderes de diversos sectores, construyendo relaciones de largo plazo y generando eficiencias reales que impactan en sus resultados. Nuestro mayor orgullo son nuestros más de 1,300 colaboradores, quienes con profesionalismo y compromiso hacen posible un servicio excepcional. 💙 Somos socios estratégicos de Entel, especialistas en ventas y postventa, enfocados en cumplir —y superar— los objetivos de nuestros clientes. 📢 Postula ahora y forma parte de una empresa que impulsa tu talento y reconoce tu esfuerzo. Te esperamos! Netcall Perú Group. (Nuestras entrevistas son 100% virtuales).

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Business Sales Call Center Representative, you will have a monthly quota to sell, grow and manage an existing customer base, as well as acquire new business accounts within a defined market/territory. In this role you will be a key contributor in TDS’s overall strategy to grow, delight, and retain our small business customers. You'll be responsible for generating sales of our products, services and promotions offered to our business customers and providing outstanding customer support. Your role will be to identify, nurture, and close opportunities with both existing and new business customers. This includes, but is not limited to, contacting business accounts with contract renewals, retention, and identifying up-selling and cross-selling opportunities. This position has a scheduled shift of Monday-Friday; 8:00am-5:00pm CST. This position offers UNCAPPED commission! You will work with both internal and external customers to increase business and create solutions that serve the best interests of both our customers and TDS. This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates. Responsibilities - Meet or exceed monthly sales and revenue growth goals for products and services via inbound/outbound calls. - Actively manage existing account base (via inbound-out bound calls/email), acting as their resource for sales negotiations, (includes moves, adds and changes to the account) to ensure we retain customers and reduce market churn. - Grow existing account base through inbound/outbound calls and emails. Discuss with decision makers to uncover sales opportunities with new prospects and existing account base. Serve as the resource for sales negotiation with existing small business accounts. - Create proposals, write, and submit accurate and timely new orders following the established sales process. - Respond and handle customer’s account incidents in a timely manner Customer follow-up on service orders and coordinate local technical teams and communicate with all other necessary teams as needed. - Work within a team to handle projects that improves customer’s services Provide referrals to the outside and account management teams for our MIP suite of products. - Maintain personal knowledge on product and service offerings (including new and upcoming services, products, and promotions), contact information, contact database(s), and activity and outcome reporting. Qualifications Required Qualifications - 1+ years sales experience with individual monthly quotas. - 1+ years customer service. - Experience working with executives, business owners and decision makers via the telephone and e-mail. - Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs. Other Qualifications - Self-motivated and comfortable accepting responsibility for achieving defined sales targets. - Strong communication and interpersonal skills, oral and written. - Ability to establish and maintain excellent working relationships. - Advanced sales and/or customer service skills a plus. - Ability to adapt to rapid change and fast-paced environment while incorporating time management skills. - Working knowledge of Microsoft suite of products, as well as SABRE, DESI, MetaSolv, Cobra, and all customer information systems. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: - Medical Coverage - Dental Coverage - Vision Coverage - Life Insurance - 401(k) Plan - Generous Vacation & Paid Sick Leave - Seven Paid National Holidays & One Floating Holiday - Paid Parental Leave (6 weeks after 12 months of employment) - Adoption & Surrogacy Assistance - Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: - Short-Term & Long-Term Disability - TDS Service Discounts - Education Assistance - Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here. Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you’ll have unlimited earning potential! Pay Range (Hr./Yr.) $19.43/Hr. - $29.15/Hr.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Call Center- USA REMOTE at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our mission This is an important position in Gainwell’s commitment to helping clients deliver better health and human services outcomes. - Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed - Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved - Adhere to the client’s SLAs and consistently meet production targets - Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes - Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow What we're looking for - 2 or more years of call center experience - Background with healthcare experience - Strong problem-solving skills to bring inquiries to effective resolution - Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally - Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries What you should expect in this role - REMOTE - The candidate must be able to commit to attending all scheduled training sessions for 90 consecutive days, with no absences unless excused in advance or due to a verified emergency. - #LI-REMOTE #LI-LS2 - Hours of Operation: 8:00 AM ET – 5:00 00 PM ET candidate must be able to work any assigned 8 hour shift between these hours. - In order to effectively work as a teleworker with Gainwell, employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8MBS upload. The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.