• Write compelling, strategic content • for digital, print, social, and video campaigns, ensuring messaging aligns with brand goals. • Master the voice, tone, and messaging • of assigned brands, applying them across all deliverables. • Translate complex scientific data into accessible, engaging narratives • tailored to healthcare professionals and patient audiences. • Collaborate with Art Directors, Designers, and Strategy teams • ensuring messaging and visuals work cohesively to tell a compelling story. • Ensure all content meets regulatory and compliance standards • learning and applying annotation and referencing best practices. • Support senior writers and creative leadership • assisting in research, brand messaging development, and concept creation. • Present and defend creative work • expressing the strategic and creative rationale behind messaging choices. • Stay up to date on industry trends, regulations, and best practices • refining your craft and adapting to changes in pharma marketing.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a Casualty Case Management Specialist to manage all casualty and estate functions involving state Medicaid beneficiaries or deceased Medicaid beneficiaries. This role is responsible for the intake, maintenance, claims review, case management, settlement, and all related activities within the assigned caseload. Your role in our mission · Ensure all processes meet HIPAA and government security requirements regarding the sharing and storage of Personal Health Information (PHI). · Utilize strong analytical and case management skills to oversee 700–1,000 subrogation cases simultaneously. · Communicate professionally—primarily via inbound and outbound calls—with attorneys, insurance adjusters, medical providers, court staff, recipients, family members, and clients. · Prepare and manage required correspondence, liens, claims, and related documentation throughout the recovery process. · Meet departmental goals for customer service, settlements, and case handling standards. · Perform both basic and advanced document and legal reviews to determine case status, ensure accuracy, and support workflow progression. · Verify beneficiary eligibility and maintain accurate documentation. · Confirm and validate third-party liability, probate, and asset research findings. · Compile and analyze information from multiple sources to determine case status and recovery potential. · Process and resolve claim or lien disputes; collaborate with attorneys and relevant stakeholders as needed. · Conduct periodic follow-ups on case status, payments, and settlement updates. · Negotiate and finalize claim or lien settlement amounts according to established contract guidelines. · Execute and file notarized documents with applicable county offices. · Prioritize case events, payment issues, and revenue-impacting deadlines to ensure timely resolution. · Maintain accuracy, timeliness, and productivity standards for file management and phone metrics. What we're looking for · 2+ years of relevant professional experience in subrogation, claims, or case management. · Proficiency in Microsoft Word and Excel; basic knowledge of Microsoft Access is preferred. · Experience in a legal or insurance office setting (paralegal, legal assistant, casualty, or health insurance experience preferred). · Familiarity with Medicaid and/or Medicare programs is preferred What you should expect in this role · Work Location: Remote – Anywhere within the United States. · A broadband internet connection with minimum speeds of 24 Mbps download and 8 Mbps upload is required (higher speeds recommended). · Video cameras must be used during all interviews and the initial week of orientation. · Career growth and advancement opportunities are encouraged and supported. · A company-provided computer is supplied for work use. The pay range for this position is $26,500.00 - $37,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Copy Lead Alma is looking for a Copy Lead to own the words across campaigns, ads, emails, brand voice, product copy, and everything in between. This is not a maintenance role; it is an opportunity to build a voice from the ground up and make it impossible to ignore. As we transform the creative team from a support function into a strategic growth driver, you will shape the future of a leading mental health brand by breaking the mold of traditional healthcare marketing. Reporting to the Senior Creative Director, you will sit at the center of Alma’s creative ambition. You will partner on high-level campaign development and then lead the hands-on execution of those concepts through launch and the iterations beyond. You will be the primary architect of how Alma speaks, ensuring our message is bold, memorable, and category-leading. What you’ll do: - Lead copy development from brief to launch—concepting with the creative team and executing across paid media, web, email, and product touchpoints. - Write and edit high-performance copy for channels including Meta, LinkedIn, Google, and OOH, balancing performance optimization with distinct brand building. - Develop messaging frameworks and copy guidelines that empower cross-functional partners to create on-brand work independently. - Collaborate with Product and Growth teams to ensure all business-wide copy reflects Alma’s positioning with clarity and specificity. - Review and provide feedback on copy from freelancers and external partners to maintain rigorous quality and tonal standards. - Lead brand positioning work, including messaging architecture and tonal development, to establish a differentiated territory in the market. Who you are: - You have 5–8 years of experience in copywriting or brand strategy (agency, in-house, or startup) with a portfolio that demonstrates range across integrated campaigns and voice development. - You are a prolific creator who can generate a high volume of strong concepts quickly and move from raw idea to polished copy without getting stuck in the "middle." - You are fluent in both strategy and craft, comfortable shifting from high-level positioning frameworks to the granular execution of a conversion email. - You have a fearless appetite for taking creative risks and pushing for distinct messaging, even when it means challenging safe or traditional approaches. - You are an exceptional editor who writes copy that is behaviorally grounded, specific, and creates immediate brand recognition. - You are energized by ambiguity and the challenge of building a verbal identity and organizational systems that don't exist yet. - You are a collaborative communicator who can clearly articulate the strategic "why" behind your copy to creative partners, product teams, and leadership. - You do not need to have experience in the mental healthcare space. Benefits: - We’re a remote-first company - Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans - 401K plan (ADP) - Lifestyle Spending Account for health, wellness, and family care - Monthly co-working space membership stipend - Monthly work-from-home stipend - Financial wellness benefits through Northstar - Pet discount program through United Pet Care - Financial perks and rewards through PerkSpot - EAP access through Aetna - One-time home office stipend to set up your home office - Inclusive family and medical leave plans - 12 paid holidays and 1 Alma Give Back Day - Flexible PTO Salary Band: $115,000 - $145,000 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

• Serve as a writer for foundational campaigns, product launches, and major evergreen funnels. • Produce original, persuasive, and high-converting direct response copy for landing pages, sales pages and VSL’s. • Test and iterate copy variations to optimize performance, partnering closely with the creative and performance teams. • Manage junior copywriters—tasking them efficiently, developing their talent and sharing the key data. • Develop the copy department to be best in class for speed of testing, ideation, reporting, video editing and productivity. • Serve as the champion for brand voice and storytelling across all written assets, ensuring a seamless customer experience at every touchpoint. • Remain up-to-date on the latest trends in direct response, including AI, video tools and creative strategy, proactively bringing new ideas to the table. • Own the day-to-day workflow of the copy team via Notion, assigning tasks, setting project priorities, monitoring progress, and ensuring all deadlines are strictly met. • Track all project statuses and proactively hold team members accountable for deliverables and expectations. • Create an environment of continuous feedback and access to up-to-date reporting. • Operate seamlessly within the EOS (Entrepreneurial Operating System) framework—ensuring processes, meetings, and scorecards are managed for maximum efficiency. • Collaborate with the Head of Copy to ensure perfect alignment between copy, creative strategy, and brand standards. • Review and sign off on all copy assets (including pages, emails, ads, scripts) for accuracy, persuasion, and adherence to brand voice. • Diligently identify and correct errors, inconsistencies, or weak messaging prior to launch. • Lead effective, results-focused creative calls that drive action and clarity. • Create new high-converting video variations from existing assets. • Write, edit, and optimize copy for ads, VSLs, and acquisition funnels, especially for high-priority launches and tests. • Ensure brand voice and conversion benchmarks are maintained across all creative outputs.